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Cleveland Marriott East

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273 Reviews from our TripAdvisor Community

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There are newer reviews for Cleveland Marriott East
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Showing 266: English reviews
San Antonio, Texas
Reviewed 9 June 2014

We stayed at this hotel for 3 nights this past weekend. The check-in process was very easy via the mobile app and check out went just as smoothly. The hotel is showing its age, but was very clean and well maintained. It has the appearance of being a few years past renovation time. Don't let this disuade you from choosing...

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Helpful?
Thank Michael D
Columbus, Ohio
Reviewed 29 May 2014

Have to agree with another reviewer. The hotel was nice, clean, and functional. The staff were very friendly and did go out of their way to ask about us about our stay. The mobile checkout and free happy hour and breakfast coupons were also nice extras. There were a few thing I found interesting. 1. The first room we went...

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Helpful?
Thank seaorskisam
Douglas,Isle of Man
Reviewed 15 May 2014

Nice clean hotel with a small gym and indoor pool. Room was nice n clean and a decent size, didn't eat or drink in hotel as there are plenty of places near by. Can't say anything bad about hotel but at the same time nothing made me think it was above average, just a functional hotel really geared up for...

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Thank liaoma
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Thank you for your feedback and review. I wanted to apologize that you did not experience the customer service that we strive to deliver to every guest by exceeding their expectations. I hope that you may decide to stay with us again in the future, and allow us the opportunity to change your perception. Thank you again, Bryan Johnson

Johnstown, Pennsylvania
Reviewed 29 April 2014

We stayed here for a basketball tournament and the place was exceptional. The staff was extremely accommodating and friendly. The hotel and the rooms were very clean. The bed was very comfortable. There were quite a few sports teams staying in the hotel, along with a Prom being held one night, and I never heard a thing. The hotel staff...

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Helpful?
Thank Erica L
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Dear Erica L, Thank you so much for the wonderful remarks. It is terrific to hear that you enjoyed your weekend at the hotel so much during the tournament. I will pass on your feedback to our associates and managers to show your gratitude. Best Regards, Bryan

Hamilton, Canada
Reviewed 14 April 2014

This is my first ever hotel review because I want travellers to know about this hotel. My family stayed at the Marriott Cleveland East as part of a group for a hockey tournament this past weekend and we were impressed not only by the upkeep of the hotel (it is a beautiful facility and immaculately clean) but the exceptional service...

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Thank Brenda H
Hartford
Reviewed 27 March 2014

I stayed here for two nights in March. It was a nice Marriott experience. The staff was friendly when I chekced in and the room was quiet, clean, and comfortable. I had a burger at the bar which was quite good as well. There is also a decent conceirge lounge with a selection for breakfast if you have Marriott status.

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Thank MPaulD
Reviewed 10 March 2014

I just spent the weekend with my family for a hockey tournament at the Marriott Cleveland East. I don't compliment much, but I must say that this hotel and it's staff has mastered the art of hospitality. We used every part of the facility....breakfast, lunch, dinner, room service, pool, exercise facility, etc. Everything was great and we couldn't have had...

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Thank Steve B
Pittsburgh, Pennsylvania
Reviewed 4 March 2014

We typically stay in this hotel when we visit friends in Beachwood, OH. It's a nice property. The rooms are clean and they supply everything you need. Definitely good enough for a few nights stay. Check-in and out is always a quick and painless process. If you want a mini fridge, you have to request it when you check in....

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Thank cms135
York, United Kingdom
Reviewed 3 March 2014

On a really cold night we were given a very warm welcome both a reception and on the exec floor. The decor is acceptable but a little tired but the staff make this hotel a good place to stay. The bar tender deserves a mention for his skills and welcome

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Thank P G
western ny
Reviewed 1 March 2014

We were there for a 2 nights stay for a hockey tournament. Check in could not be any faster. They gave the kids Gatorade. Front desk and all hotel staff were very nice & helpful. The manager went out of his way to accommodate the hockey kids. A room was set up for mini sticks and the lobby had tables...

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Thank JPJTAB

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
RiverCity Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Cleveland Marriott East ideally located in the Chagrin Highlands corporate community is perfect for Midwest regional meetings and corporate events. Business and leisure travelers alike appreciate our close proximity to the University Hospital, Rock and Roll Hall of Fame and the fabulous Beachwood area shopping. ... more   less 

Additional Information about Cleveland Marriott East

Address: 26300 Harvard Rd, Warrensville Heights, OH 44122-6146
Region: United States > Ohio > Warrensville Heights
Price Range: $111 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott East 3.5*
Number of rooms: 295
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Also Known As:
Marriott Cleveland East Hotel Warrensville Heights
Marriott Warrensville Heights
Marriott Hotel Cleveland East
Warrensville Heights Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Cleveland Marriott East staff and other travellers.
3 questions
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Old Bridge, New Jersey
1 month ago
Lexington, Kentucky
over a year ago

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Questions? Get answers from Cleveland Marriott East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter not near the elevator or ice machines”
 of 5 bubbles monpetitchoux, 12 Sep 2016 | Read review
“Room 307 best room in the place! :-)”
 of 5 bubbles DVBerwyn, 27 Jul 2016 | Read review
“There are lots of entry and exit areas on first floor. I would choose a higher floor. We were on fourth - perfect”
 of 5 bubbles mrslemon, 24 May 2016 | Read review
“away from the interstate”
 of 5 bubbles 522DavidS522, 19 Jan 2016 | Read review
“High Floor Corner”
 of 5 bubbles Dealmaker, 28 Nov 2015 | Read review
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