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Cincinnati Marriott North

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334 Reviews from our TripAdvisor Community

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Showing 327: English reviews
midwest
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 September 2016

This hotel is convenient located off I-75 at the Union Center exit. There is plenty of free parking (surface lot). The concierge lounge is well maintained and a very nice hot evening selection. You do need your key card to access the elevator to the 8th floor for the lounge. The rooms were spacious. There was construction going on which... More 

Helpful?
1 Thank gumdrops
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

It was a pleasure to have you stay with us and to provide you with the comfort and convenience you needed for your conference. While we are pleases you appreciated our Concierge Lounge, we do regret any disappointments you experienced. As you had mentioned, we are in the process of updating our hotel from top to bottom and hope you... More 

Solon, Ohio
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 September 2016

First impression, well kept property. Front desk, quick check-in, very informative. Greeted by EVERY staff member we encountered, obviously well trained by their demeanor. Room clean, maintained. Hotel was being renovated, besides the construction containers in the back lot, not really noticeable. Our room did need a renovation, but was still very acceptable. Area has lots of stores restaurants, easy... More 

Helpful?
Thank bob y
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

We are delighted to read that you appreciated our welcoming staff and convenient location of pour hotel. We want our guests to experience a relaxing stay and are thrilled that our updates that we can in the process of completing did not interfere with your comfort. Thank you for choosing to stay with us at Cincinnati Marriott North Hotel. We... More 

Cincinnati, Ohio
2 reviews
Reviewed 15 September 2016

Stayed at this Marriott on business. The property is undergoing extensive renovations that will turn this property into a real gem. Despite the renovation, the Marriott team was very welcoming and accommodating. Of special note was "super" Suzi in the concierge lounge and Becky in the River City Restaurant. Suzi was extremely knowledgeable about the area with great suggestions for... More 

Helpful?
Thank roadwarrior812016
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

We are delighted to learn you has such a memorable stay and that you appreciated the service provided by two of our team members. We look forward to sharing your feedback with them as we are sure they will be excited to read the impact that had on your stay. As you had mentioned, we are in the process of... More 

Traverse City
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 14 September 2016

A very nice hotel, centrally located. Comfortable beds, quiet, and clean. Great service at the front desk, as well as the restaurant inside the hotel. Lots of dining and local attractions. We were there for a sports weekend, and they were very accommodating to our group get together in their lobby to have pizza, cocktails...etc. We would definitely stay at... More 

Helpful?
1 Thank tcharleygirl
Louisville, Kentucky
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 September 2016 via mobile

Arrived about nine check was instant and very courteous. For the price I was excited. Parking is free. It was a little further in ( out) than expected but given location I understood. The hotel it self It was quite, and clean. The bathroom towels had not been replaced one towel had dirty hand prints on it. I enjoy my... More 

Helpful?
Thank A D
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

It was nice to learn you appreciated our welcoming atmosphere our team strives to provide. Your feedback about your bathroom towels will be addressed with our housekeeping team and we truly apologize for any inconveniences you experienced. Thank you for choosing to stay with us at Cincinnati Marriott North Hotel. We look forward to your next visit with us. Ryan... More 

Level Contributor
8 reviews
Reviewed 10 September 2016 via mobile

Very unaccomadating service...no smiles at front desk..just workers..don't want to do anything more than "their specific job title "..plumbing in room clogged..bathtub backs up..water ankle deep in shower.

Helpful?
Thank denise j
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

Reading your review is truly disappointing. What you described is not consistent with the level of service and quality our hotel has a reputation for. I would like to discuss your experience in more detail so I have the opportunity to personally apologize and ensure this was an isolated incident. Please reach out to me at 513-874-7335. Ryan M. General... More 

Danville, Illinois
Level Contributor
113 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 9 September 2016

Not only was this hotel easy to find from the interstate, parking was free. The staff was courteous at check in and the restaurant staff person was very pleasant. The buffet breakfast had plenty of choices and the food was quite good. We met a friend in the bar area in the evening and found the place to be very... More 

Helpful?
Thank TOM-LINDAS
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

We are thrilled your time here was pleasurable and that you enjoyed our convenient location, comfort and breakfast buffet. Hearing that you appreciated our friendly service and overall atmosphere of our hotel has truly made us happy. As you had mentioned, we are in the process of completing a top to bottom renovation of our entire hotel. When complete, our... More 

Marshalltown, Iowa
Level Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 6 September 2016

Rooms are clean comfortable and reasonably priced. Staff are friendly. location is close to several good restaurants. (aladdin's is a good Mediterranean option) Some renovation work is going on but did not bother us. Wifi and parking are free. great place to stay on the north side of cincinatti. Not far from the "creation" museum - 30 min drive.

Helpful?
Thank TTZulu
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

Hearing that you truly enjoyed you’re your stay is the best compliment. We are delighted to read you appreciated our friendly staff and terrific location to the area attractions and restaurants. Thank you for choosing to stay with us and for your review. We look forward to welcoming you back to Cincinnati Marriott North Hotel. Ryan M. General Manager More 

1 review
Reviewed 3 September 2016 via mobile

I usually stay at hiltons but they were booked so I stayed at your marriott and had the best experience. The restaurant staff Nancy and kelly took great care of me and Jeremy made me the best steak! He even came out to my table to make sure everything tasted good which I thought was very professional. I will definitely... More 

Helpful?
Thank Emily A
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

We are thrilled to have exceeded your expectations and provide you with a wonderful experience! Our staff loves what they do and we are pleased the warm, attentive service we provide added to your enjoyment. Thank you for choosing to stay with us at Cincinnati Marriott North Hotel. It will be a pleasure to welcome you back again. Ryan M.... More 

Overland Park, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 September 2016 via mobile

I had the best service in the rewards lounge. Susi is professional, helpful, friendly and knowledgeable. She understands the guests needs and knows the market and can answer your questions with a smile.

Helpful?
1 Thank jody h
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

We are excited to read you enjoyed the service provided by one of our team members and can’t wait to share your review with her! Thank you for your great review of the service you received here at Cincinnati Marriott North Hotel. Please come back and visit with us again soon. Ryan M. General Manager More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
RC Grille
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The award-winning Cincinnati Marriott North in West Chester, Ohio is a luxury hotel that's perfect for both the business and leisure traveler. Halfway between Cincinnati and Dayton, our hotel is located in the Union Centre area and near IKEA, GE, Procter & Gamble, Givaudan, Kings Island, The Beach Waterpark, and Voice of America Park. ... more   less 

Additional Information about Cincinnati Marriott North

Address: 6189 Muhlhauser Rd, West Chester, OH 45069-4842
Region: United States > Ohio > Butler County > West Chester
Price Range: $124 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Marriott North 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Marriott Cincinnati North Hotel West Chester
Marriott West Chester
West Chester Marriott
Marriott Hotel Cincinnati North
Hotel Style:
#2 Business Hotel in West Chester
#4 Family Hotel in West Chester
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Marriott North staff and other travellers.
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Questions? Get answers from Cincinnati Marriott North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask what area is currently being renovated, and ask for a room away from that if you need to sleep later than 9.”
 of 5 bubbles Eurekan1, 17 Oct 2016 | Read review
“ask about construction”
 of 5 bubbles gumdrops, 17 Sep 2016 | Read review
“Get a high floor if possible”
 of 5 bubbles TOM-LINDAS, 8 Sep 2016 | Read review
“I liked the suite feature of my room #740”
 of 5 bubbles CptBlackadder1, 25 Jun 2016 | Read review
“All the room are basically the same. Ask for the corner rooms”
 of 5 bubbles moshea290, 24 Apr 2016 | Read review
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