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27/08/2017 28/08/2017
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    Sonesta ES Suites Cleveland Westlake

    30100 Clemens Rd, Westlake, OH 44145
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    27/08/2017 28/08/2017
    US$108
    US$99
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    US$108
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    Traveller (16)
    Room & Suite (24)
    Pool & Beach (3)
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    Overview
    • Excellent48%
    • Very good28%
    • Average14%
    • Poor4%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Hampton Inn Cleveland Westlake
    557 reviews
    #2 of 11 hotels in Westlake
     
    DoubleTree by Hilton Cleveland Westlake
    337 reviews
    #7 of 11 hotels in Westlake
     
    Residence Inn Cleveland Avon at The Emerald Event Center
    80 reviews
    #2 of 3 hotels in Avon
     
    Hyatt Place Cleveland / Westlake / Crocker Park
    369 reviews
    #1 of 11 hotels in Westlake
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (250)
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    There are newer reviews for Sonesta ES Suites Cleveland Westlake
    See the most recent reviews

    51 - 55 of 245 reviews

    Reviewed 6 February 2017 via mobile

    Love love love everyone was friendly and nice beautiful 2bedeoom loft with kitchen full and fireplace I wanted to move in and not leave the best suite ever I will always come to these suites and no where elseMore

    Thank Nicola H
    Management response:Responded 8 February 2017

    Thank you for taking the time to review our property Nicola H. We are thrilled you enjoyed your loft, kitchen and of course the fireplace with this crazy Ohio weather! If you return in the summer you will also be able to take advantage of...More

    Reviewed 9 December 2016

    I stayed here about 2 weeks ago and enjoyed my stay minus the incident with one of the cooks in the kitchen. I am an active duty Marine, and was very tired and hungry. I went to the dining facility and was putting food on...More

    Thank jetbone10
    Response from Lisa S, Manager at Sonesta ES Suites Cleveland WestlakeResponded 12 December 2016

    Dear jetbone10, First and foremost,Thank you for your Service. We appreciate your dedication to our Country. Secondly, I would like to apologize the way you were treated. This incident will be addressed with this individual as it is not acceptable nor tolerated. We value our...More

    Reviewed 27 November 2016

    The hotel itself is fine, room was clean. Phone and Internet were down due to renovations. I heard the front desk person tell this to another guest and offered them a cell phone to be left in the room for internet hotspot. Nobody offered this...More

    Review collected in partnership with Sonesta
    Thank Hdk_jed
    Response from Lisa S, Manager at Sonesta ES Suites Cleveland WestlakeResponded 28 November 2016

    Dear Hdk_jed, Thank you for your review during your recent stay with us. I apologize your stay did not live up to your standards - nor our own. The management team have addressed your concerns and will look at solutions regarding the layout of our...More

    Reviewed 24 November 2016

    Stayed here for a few days with family while awaiting our moving truck to arrive. Recently and beautifully remodeled, these units are perfect with full kitchens and eating area. And staff was great! Even though the common facilities were still under rennovation during our stay,...More

    Thank MikeFbus
    Response from Lisa S, Manager at Sonesta ES Suites Cleveland WestlakeResponded 28 November 2016

    Dear MikeFbus, Thank you so much for your kind review! We are happy you love our newly renovated hotel and the staff treated you well. Please come back and see us the next time you are in town. We will be happy to have you...More

    Reviewed 22 November 2016

    I spent the weekend here with my sisters and we stayed in the penthouse suite which can actually sleep up to 8 people. There is a loft with a king bed, a downstairs bedroom with 2 double beds and a full size sleeper sofa. The...More

    Thank Nancy P
    Response from Lisa S, Manager at Sonesta ES Suites Cleveland WestlakeResponded 28 November 2016

    Dear Nancy P, Your review is what our hotel staff strives for each day. I am glad we were the perfect fit for your wonderful weekend. We will definitely look forward to your return visit! Sincerely, Lisa S. Operations Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$99 - US$161 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, Expedia, Cancelon, Hotwire, Cheap Tickets, getaroom.com and Evoline ltd so you can book your Sonesta ES Suites Cleveland Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Westlake
    • Also Known As
    • Residence Inn By Marriott Cleveland Westlake Hotel Westlake ,
    • Residence Inn Cleveland Westlake ,
    • Cleveland Residence Inn
    Add Photo Photos
    Traveller (16)
    Room & Suite (24)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (19)
    Bathroom (1)
    Nearby
    Residence Inn Cleveland Avon at The Emerald Event Center
    80 reviews
    2.68 km away
     
    DoubleTree by Hilton Cleveland Westlake
    337 reviews
    .22 km away
     
    Hyatt Place Cleveland / Westlake / Crocker Park
    369 reviews
    1.18 km away
     
    Hampton Inn Cleveland Westlake
    557 reviews
    .81 km away
     
    Nearby Restaurants
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    1.16 km away
    Yard House
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    1.17 km away
    B Spot
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    1.26 km away
    Burntwood Tavern
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    Nearby Attractions
    Crocker Park
    202 reviews
    1.26 km away
    Bay Lanes Bowling
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    3.09 km away
    Miller Nature Preserve
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    5.97 km away
    Regal Crocker Park Stadium 16 and IMAX
    68 reviews
    1.18 km away
    Ask a question
    Questions & Answers
    Michelle Y
    6 June 2017|
    Answer
    Response from l0ls0n | Property representative |
    Yes, the renovations have been complete since August 2016. We are still working to upgrade our facilites, but nothing that would interfere with your experience.
    0
    Votes
    Katianna L
    21 May 2017|
    Answer
    Response from Kevin M | Reviewed this property |
    You didn't say how young! These are older units and are set up like condos -- no elevators for the second and third floors! The property is designed for the business traveler: kitchenette with stove, microwave, full size... More
    1
    Vote
    Alexandria L
    28 April 2017|
    AnswerShow all 2 answers
    Response from l0ls0n | Property representative |
    Hello, It is an outdoor pool, so it will not be until Memorial weekend, but when it is up and running 9am-10pm. Thank you for your question.
    0
    Votes
    Room Tips
    "We would have rated this hotel with 5 stars, but our stairway into our suite needed a good cleaning."
    Read review
    "Had a full fledge kitchen with all the utilities and comfort. Spacious as well."
    Read review
    "Kind of disappointing---- just painted over old kitchen cabinets."
    Read review
    "If you are travelling with 3 or more ask for their 2 bedroom suite."
    Read review
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