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21/10/2017 22/10/2017
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    Extended Stay America - Cleveland - Westlake

    30360 Clemens Rd, Westlake, OH 44145-1015
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    21/10/2017 22/10/2017
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    US$72
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    Traveller (33)
    Room & Suite (23)
    Dining (1)
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    Overview
    • Excellent44%
    • Very good25%
    • Average12%
    • Poor8%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Cleveland - Westlake
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    Sonesta ES Suites Cleveland Westlake
    271 reviews
    #3 of 11 hotels in Westlake
     
    Red Roof Inn Cleveland - Westlake
    338 reviews
    #5 of 11 hotels in Westlake
     
    DoubleTree by Hilton Cleveland Westlake
    343 reviews
    #7 of 11 hotels in Westlake
     
    Hampton Inn Cleveland Westlake
    574 reviews
    #2 of 11 hotels in Westlake
     
    Rooms
    21 Oct22 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (172)
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    1 - 5 of 172 reviews

    Reviewed 2 weeks ago

    This was possibly the worst hotel I have ever stayed at. My girlfriend and I checked in the hotel was about to lay down for the night , she pulled the covers back and the sheets had blood stains on them. I informed the front...More

    Thank bee8689
    Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded 2 weeks ago

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Hotel's Favourite
    Reviewed 9 August 2017

    Stayed in there for June and July.so i have a good feel for the place. Great people starting with Alex the manager and Kevin in housekeeping and Jerry in maintaince. All long term employees and all do a good job. My stay was enjoyable, clean...More

    Thank George Z
    Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded 10 August 2017

    George, thank you for choosing Extended Stay America - Cleveland – Westlake. It’s a pleasure knowing you loved all the aspects of your trip, especially our location and the excellent service we offered. I will surely share your compliments with Kevin and Jerry. We can’t...More

    Reviewed 3 weeks ago

    I really don't like giving bad reviews, but I feel that it's warranted in this case, even still, I'll be as nice as I can. We had a romantic night planned, that took a huge turn when we checked in. The floors were filthy,the bathroom...More

    Thank Kimberley M
    Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded 3 weeks ago

    Kimberley, thank you for your feedback. On behalf of our entire staff, we sincerely apologize for the housekeeping issues you experienced. We have procedures in place so that this does not happen, so we will investigate where we fell short. We only wish that we...More

    Reviewed 15 August 2017

    Hotel room was clean and convenient to Cuyahoga Valley National Park but breakfast was disappointing. Advertised as continental breakfast but only availability was packaged muffins and granola bars and coffee. No takeaway cups even though sign in lobby said "grab and go" breakfast.More

    Thank Theresa5678
    Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded 16 August 2017

    Thank you for taking the time to review your stay. We are happy to read that you liked your room and our convenient location which was perfect for your needs. However, we are sorry that you were unhappy with our breakfast offerings. We hope the...More

    Reviewed 8 August 2017

    Didn't use TripAdvisor. Booked through Priceline, which claimed breakfast included...That turned out to be only "grab & go" carbs - instant oatmeal, granola bars, bagged muffins - no milk or fruit. Not a real breakfast.

    Review collected in partnership with Extended Stay
    Thank Walter S
    Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded 10 August 2017

    Walter, it was our pleasure having you as our guest at Extended Stay America - Cleveland – Westlake. We are pleased you had an overall nice stay. We hope to welcome you back soon. Sincerely, General Manager

    Sonesta ES Suites Cleveland Westlake
    271 reviews
    #3 of 11 hotels in Westlake
     
    Red Roof Inn Cleveland - Westlake
    338 reviews
    #5 of 11 hotels in Westlake
     
    DoubleTree by Hilton Cleveland Westlake
    343 reviews
    #7 of 11 hotels in Westlake
     
    Hampton Inn Cleveland Westlake
    574 reviews
    #2 of 11 hotels in Westlake
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$77 - US$101 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Expedia, Booking.com, Priceline, Hotels.com, Travelocity, Orbitz, Hotwire and Cancelon so you can book your Extended Stay America - Cleveland - Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Westlake
    • Also Known As
    • Extended Stay Westlake ,
    • Westlake Extended Stay
    Add Photo Photos
    Traveller (33)
    Room & Suite (23)
    Dining (1)
    Hotel & Grounds (14)
    Bathroom (2)
    Nearby
    DoubleTree by Hilton Cleveland Westlake
    343 reviews
    .30 km away
     
    Sonesta ES Suites Cleveland Westlake
    271 reviews
    .09 km away
     
    Hampton Inn Cleveland Westlake
    574 reviews
    .87 km away
     
    Red Roof Inn Cleveland - Westlake
    338 reviews
    .53 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Nate B
    27 August 2016|
    Answer
    Response from James D | Reviewed this property |
    Should. I happen to be there last time with a Van & Trailer. Was able to park it there.
    0
    Votes
    Richard O
    20 November 2015|
    Answer
    Response from Michael S | Reviewed this property |
    I do not know what the question is . I do not blame them for leaving . I did not share the same experience , but if it is a problem then we should not recommend this Hotel . Sorry for a bad experience .
    0
    Votes
    Room Tips
    "North facing rooms have a view of the woods. We have seen deer and turkey"
    Read review
    "Quiet area for the night"
    Read review
    "Top floor probably quietest"
    Read review
    "Not sure any are better"
    Read review
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