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30/07/2017 31/07/2017
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    Extended Stay America - Cleveland - Westlake

    30360 Clemens Rd, Westlake, OH 44145-1015
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    30/07/2017 31/07/2017
    US$85
    US$85
    US$85
    Traveller (27)
    Room & Suite (17)
    Dining (1)
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    Overview
    • Excellent45%
    • Very good25%
    • Average12%
    • Poor8%
    • Terrible10%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Cleveland - Westlake
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    Red Roof Inn Cleveland - Westlake
    326 reviews
    #4 of 11 hotels in Westlake
     
    Sonesta ES Suites Cleveland Westlake
    232 reviews
    #5 of 11 hotels in Westlake
     
    Holiday Inn Express & Suites Cleveland West - Westlake
    57 reviews
    #3 of 11 hotels in Westlake
     
    DoubleTree by Hilton Cleveland Westlake
    327 reviews
    #7 of 11 hotels in Westlake
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (164)
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    1 - 5 of 164 reviews

    Reviewed 2 days ago

    They gave us a room that was already in use. Then they down graded us because other rooms were not ready or they overbooked. They were short staffed. They did not have enough dishes. They almost did not have enough pillows our pull out. Staff...More

    Review collected in partnership with Extended Stay
    Thank pamwF7411SS
    Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded yesterday

    Thank you for your comments. Please accept our apologies for the less than positive experience with our front desk associates. We have customer service training in place for our associates so we are sorry your situation was not handled appropriately. We have alerted the Front...More

    Hotel's Favourite
    Reviewed 2 February 2017 via mobile

    The staff here rock..Very Pleasant and always willing to go out of their way to make sure your stay is nice honestly the rooms definitely exceed expectations for the price that you pay. Tina made sure that whatever I needed to ensure my comfort...I got!...More

    Thank jamosword
    Response from Manager_11525, Manager at Extended Stay America - Cleveland - WestlakeResponded 7 February 2017

    Thank you for writing such a great review of our hotel. I am proud of our team for providing such wonderful customer service during your stay. Thank you again for posting your review. We do hope that you will return to our hotel, or any...More

    Reviewed 5 days ago

    We booked two rooms for a one night stay in the area. All seemed great initially. Great price, and super easy checkin. First room was wonderful besides the room feeling like a sauna from the air being turned off and hot temperatures of the day....More

    Review collected in partnership with Extended Stay
    Thank Courtney E
    Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded 5 days ago

    Courtney, we sincerely apologize for the problems you encountered which led to a disappointing stay. To provide a clean, fresh accommodation is most important for us, but we are extremely sorry we fell short in making this happen for you. Your concerns have been shared...More

    Reviewed 1 week ago

    We had just spent the day at Cedar Point and had made reservations here. We checked in after 11pm and were exhausted. I was disappointed that there were no sheets and blankets for the pull out couch. So, downstairs I went asking for those. Got...More

    Thank carisa321
    Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded 1 week ago

    Thank you for your overnight stay at our hotel. We are sorry we didn't live up to your expectations which compromised your otherwise pleasant visit. Your comments have initiated additional training for our associates as we continuously improve. We hope to have another opportunity so...More

    Reviewed 2 weeks ago

    A very good option while traveling. Booked through Priceline and had zero problems. It's close to 90 and a lot of area restaurants. Dont expect a gourmet free breakfast though. We'll definitely use again.More

    Review collected in partnership with Extended Stay
    Thank 139alexab
    Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded 2 weeks ago

    Thank you for reviewing your stay at Extended Stay America - Cleveland - Westlake. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We appreciate your business and hope...More

    Red Roof Inn Cleveland - Westlake
    326 reviews
    #4 of 11 hotels in Westlake
     
    Sonesta ES Suites Cleveland Westlake
    232 reviews
    #5 of 11 hotels in Westlake
     
    Holiday Inn Express & Suites Cleveland West - Westlake
    57 reviews
    #3 of 11 hotels in Westlake
     
    DoubleTree by Hilton Cleveland Westlake
    327 reviews
    #7 of 11 hotels in Westlake
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$87 - US$131 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Extended Stay, Travelocity, Hotwire, Cancelon and Cheap Tickets so you can book your Extended Stay America - Cleveland - Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Westlake
    • Also Known As
    • Extended Stay Westlake ,
    • Westlake Extended Stay
    Add Photo Photos
    Traveller (27)
    Room & Suite (17)
    Dining (1)
    Hotel & Grounds (14)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Nate B
    27 August 2016|
    Answer
    Response from James D | Reviewed this property |
    Should. I happen to be there last time with a Van & Trailer. Was able to park it there.
    0
    Votes
    Richard O
    20 November 2015|
    Answer
    Response from Michael S | Reviewed this property |
    I do not know what the question is . I do not blame them for leaving . I did not share the same experience , but if it is a problem then we should not recommend this Hotel . Sorry for a bad experience .
    0
    Votes
    Room Tips
    "Top floor probably quietest"
    Read review
    "Not sure any are better"
    Read review
    "it is right next to a Sonesta Suites...try there."
    Read review
    "They are pet friendly, which is nice!"
    Read review
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