We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hallways & rooms very, very smelly. If you don't smoke, don't go here. We came to the area to attend a funeral. Cost per night average $80 for seniors. Staff doesn't clean room unless you pay, therefore no clean towels next day.More
Thank Kris B
Response from Manager_11525, General Manager at Extended Stay America - Cleveland - WestlakeResponded 9 July 2013
Kris - I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you smelled smoke in the hallways and in your room. Please know, our hotel was recently converted into a 100% non-smoking property. To do...More
I would never stay at this establishment. The smoke smell was disgusting and made the whole place smell damp. Very seedy people lingering around. Not to mention during power outage the staff was rude. Would not recommend this to anyone.
We recently needed to make a quick trip to Westlake and we needed accomodations. We went on Hotwire and booked a room for $46 per night. Hotwire is a bit of a gamble since you do not know which hotel you book until you actually...More
1 Thank jimbonnie
Response from Manager_11525, General Manager at Extended Stay America - Cleveland - WestlakeResponded 8 June 2013
I received a copy of your review, and wanted to thank you for such a nice review. It's great to hear that you took a chance in staying with us and you found us to be wonderful place to stay. I want to thank you...More
We stayed in a renovated room which was a plus for cleanliness. The room was adequate, but the pull-out was very uncomfortable, the towels were way to thin, there was hardly any dishware, and the only products you got were a bar of soap and...More
Our stay was great. There was confusion with our room due to lack of communication. ... The house keepers complained about cleaning the room for our switch... Other than that the roon was very cozy and spacious for our children....Hopefully the communication is better when...More
Response from Manager_11525, General Manager at Extended Stay America - Cleveland - WestlakeResponded 31 May 2013
I received a copy of your review, and wanted to thank you for taking the time to comment on your stay with us. I'm so pleased to hear that you had a great stay and found our rooms to be cozy, but also spacious for...More
US$77 - US$93 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Expedia, Extended Stay, Booking.com, Priceline, Hotels.com, Cancelon, Travelocity, Orbitz and Hotwire so you can book your Extended Stay America - Cleveland - Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Response from Michael S | Reviewed this property |
I do not know what the question is . I do not blame them for leaving . I did not share the same experience , but if it is a problem then we should not recommend this Hotel . Sorry for a bad experience .
Are you sure you want to delete this answer?
"The suites are definitely a good deal, particularly if you will be staying multiple nights."