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Hampton Inn Cleveland Westlake

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Hampton Inn Cleveland Westlake
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500 Reviews from our TripAdvisor Community

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Showing 497: English reviews
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Charleston, WV, United States
Reviewed yesterday NEW

Very Soccer Tournament friendly property! Complimentary breakfast is the best I have experienced at a Hampton Inn property. The lady who handles the complimentary breakfast is very accommodating and friendly to the kids. She obviously takes pride in preparing the breakfast items as it is evident the food is very fresh and everything is neat and clean. Breakfast is very...

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Helpful?
Thank Paul E
Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We stayed for three nights for a family funeral. From the moment we checked in we were welcomed. Stephen, front desk clerk, was very helpful. The other front desk staff were always courteous.The morning breakfast was wonderful, always hot eggs, sausage, oatmeal, fruit, bagels, muffins, and much more. The ladies who staffed the breakfast area were very kind and efficient....

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Helpful?
Thank Donald M
About Hotel's Favourite Review
Management response:

Dear Donald M, We are sorry for your loss. We appreciate your feedback during this time of need. Our goal has been to deliver great service and clean rooms for our guest. We most certainly will share your positive review with the staff. We can only hope that next time you visit the Westlake area, it will be for joy...

Westlake, United States
Reviewed 1 week ago

As a worldwide traveler and guest of many 4 and 5-star hotels, the staff at Hampton Inn, Westlake, OH was on par or even more memorable than many hotel stays I've experienced. The rooms, baths and halls are kept impeccably clean; breakfast is ready each AM and the staff are generally wonderfully kind, sincere and genuine. They certainly made my...

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Helpful?
Thank geralda28
Management response:

Dear geralda28, On behalf of the Hampton Inn Cleveland-Westlake, we would like to thank you for such a great review! I will share your review with the staff. We look forward to seeing you again and we wish you safe travels during your future endeavors! Sincerely, Louis Bober

Cleveland, Ohio
Reviewed 2 weeks ago

Very nice Westlake hotel. Good westside location. Rooms are very clean and a very personable hotel staff. Great room rate. No fees for parking. Easy access to freeway. Loved the lady who puts out the breakfast! Would highly recommend.

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Helpful?
Thank RKEGGER
Management response:

Dear RKEGGER, We thank you for the 5 STAR review! We certainly will share your great review with our staff! We are glad that you found us easily accessible from freeway. We will also let our breakfast staff know how much you appreciate them! We look forward to seeing you again when you travel through the Westlake area. Sincerely, Louis...

Rochester, New York
Reviewed 3 weeks ago

This was an amazing stay. Everyone on the staff was very friendly, the room was spot on clean and comfortable. It was also very quiet even though we were near the expressway. The complimentary breakfast had a great selection and the presentation was superb.

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Helpful?
Thank Brennon M
Management response:

Dear Brennon M, We thank you for taken time to write a great review about the Hampton Inn Cleveland-Westlake. We are glad you were able to get some rest during your travels. We are also glad that you had a chance to experience our breakfast! We look forward to seeing you again when you pass through Westlake. Sincerely, Louis Bober

Clarkston, Michigan
Reviewed 3 weeks ago

We're in town for a sad occasion. Staff was thoughtful, gracious, accommodating and efficient. Rooms were ready early. They were clean and properly prepared. Snow was cleared from parking are and entrance. Breakfast was great and check out was seamless and via email.

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Helpful?
Thank charleska2017
Management response:

Dear charleska2017, What impresses us more than this 5 star review, is the fact that you have taken time to respond during this unfortunate time in your families life. I speak for everyone at the Hampton Inn Cleveland-Westlake when I say we are sorry for your loss. We are so glad that you were able to feel accommodated during this...

Dayton
Reviewed 4 weeks ago via mobile

Room was very spacious and clean. Emphasis on the clean. I was very Impressed. Breakfast was fairly ordinary and plain, as expected. Staff was courteous with what little interaction I had with them. I would definitely stay here again if I was in the area.

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Helpful?
Thank Postalblue2010
Management response:

Dear Postalblue2010, We appreciate the positive review! We will share your nice comments with the staff. The housekeeping team will be happy to hear about your emphasis on clean! Our team works hard to ensure your satisfaction is met. Review like this makes it worth while.We hope to see you soon! Take care and best wishes! Sincerely, Louis Bober

Toronto, Ohio
Reviewed 10 January 2017

A nice out of the way hotel that is clean and well appointed. The Hotel Management goes out of their way to make you feel welcome and help in any way they can. Its within 30 minutes of most Cleveland attractions and is just outside of Crocker Park. We will be returning again.

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Helpful?
Thank Shawn W
Management response:

Dear Shawn W! We thank you for the great review! We are glad that you enjoyed the Hampton Inn Cleveland-Westlake. Making you happy, makes us happy! We look forward to seeing you again! Sincerely, Louis Bober

Troy, Michigan
Reviewed 9 January 2017

This is our second stay here. Only issue is there is no pool. Which we knew going there for second time. Decent break fast. Will stay there again and recommend to others too. I liked check in online where you can select the room day before arrival

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Thank stratus2017
Management response:

Dear stratus2017! Thank you not once but twice for staying with us! We are glad that you found our online checkin system. We appreciate that you are willing to recommend us to others! We look forward to seeing you again! Sincerely, Louis Bober

Marietta, Ohio
Reviewed 6 January 2017

This property was in a great location, and was obviously recently renovated. The employee who checked us in was very friendly and efficient. She gave us very good information on the various amenities in the hotel Our room was clean and spacious. The bedding was high quality and the bed was comfortable. The breakfast was comprehensive and tasty.

Review collected in partnership with Hampton
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Helpful?
Thank thompsonlauras
Management response:

Dear thompsonlauras! We thank you for such a great review! We are glad you had a chance to enjoy the various amenities at the Hampton Inn Cleveland-Westlake. We look forward to seeing you again when you visit the Westlake area. Sincerely, Louis Bober

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Newly Renovated Hampton Inn Cleveland - Westlake is conveniently located off I-90, just minutes from Downtown Cleveland, Cleveland Hopkins Airport and about 35 minutes from Cedar Point. We are within walking distance to Crocker Park and about 2 miles from Lake Erie beaches. We guarantee your satisfaction, 100%! Hampton Inn...we love having you here! ... more   less 

Additional Information about Hampton Inn Cleveland Westlake

Address: 29690 Detroit Road, Westlake, OH 44145
Region: United States > Ohio > Westlake
Price Range: $125 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Cleveland Westlake 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hampton Inn Cleveland Westlake Hotel Westlake
Hampton Inn Westlake
Westlake Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Cleveland Westlake staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Hampton Inn Cleveland Westlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked the second floor midway down the hall.”
 of 5 bubbles Donnie125, 29 Jan 2017 | Read review
“Rooms on the first floor were good, close to the gym and the lobby but surprisingly quiet.”
 of 5 bubbles Sanapple, 9 Nov 2016 | Read review
“Higher floors - away from the elevators. The entrance to the hotel is on the second floor and there are floors below as well!”
 of 5 bubbles Shutterbug35, 30 Aug 2016 | Read review
“We stayed in #221 and #226. Both rooms were nice.”
 of 5 bubbles KLCurran, 22 Aug 2016 | Read review
“My tip for a great room is, ask for the very top floor at end of hallway, away from elevators and ice machines. Works every time.”
 of 5 bubbles michelepI5317YH, 14 Aug 2016 | Read review
5 of 5