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07/05/2017 08/05/2017
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    Red Roof Inn Cleveland East - Willoughby

    4166 State Route 306, Willoughby, OH 44094-9203
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    US$57
    US$57
    US$57
    Traveller (33)
    Room & Suite (38)
    Hotel & Grounds (31)
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    Overview

    • Excellent37%
    • Very good31%
    • Average19%
    • Poor6%
    • Terrible4%
    4 days ago
    “Short stay ”
    29 Nov 2016
    “Great value, ticked all the boxes, pleasant stay.”
    Free Wifi
    Free Parking
    2 Star Hotel
    All hotel details
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    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 4 days ago via mobile

    Picked red roof for location and price. Not a huge fan of exterior room entrance. Room was clean and had amenities like fridge and microwave. Blow dryer had to be retrieved from front desk during a down pour. Ice machine across parking lot not open...More

    Helpful?
    Response from Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby

    Greetings LBridgeman, Thank you for the nice review, we are glad you appreciate our value and location. Our housekeepers enjoy the recognition for their efforts in cleanliness. My apologies for our second ice machine not being open yet (you never know in April what the...More

    Reviewed 5 days ago via mobile

    I have read reviews of some Red Roof Inns that list them as "Basic." I really don't think this Red Roof Inn is "basic" but perhaps a step above. I was very pleased with cleanliness of the spacious room, the friendliness and service of the...More

    Helpful?
    Response from Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby

    Hello Dr. Bob! Thank you so much for the great recommendation for our hotel. We are very pleased you had a great nights sleep in the comfort of our bed and felt safe at our location. Our staff really appreciates the recognition of friendliness and...More

    Reviewed 1 week ago

    Experience was fine only that what I chose online was different when I actually got there. I was looking for a microwave and refrigerator but unfortunately the price and the room given to me online were different. Had to pay a different price for a...More

    Helpful?
    Response from Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby

    Hi Festus, I am glad your stay was fine and thank you for allowing us the opportunity to give you some rest and relaxation. Great news that Amanda was able to fix the miscommunication about your reservation mix-up. Guests enjoy having a microwave/mini-fridge unit in...More

    Reviewed 1 week ago

    Our room was clean and typically spare, as in the Red Roof tradition. The beds are a little hard, the little is a little harsh, but for the economical price, we were satisfied. Red Roof has done a pretty good job of electrifying the rooms,...More

    Helpful?
    Response from Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby

    Hello Eugenie! Thank you for recognizing our housekeepers effort for cleanliness and appreciating our value. Our Red Roof was renovated just one year ago and we are happy you love the look of our hotel and other Red Roofs. We are glad your were satisfied...More

    Reviewed 14 March 2017

    First of all, dialing direct to this hotel is a true test of patience. I have never called this hotel without getting frustrated, hanging up, then trying again at a later time. Why? Because getting anyone to answer is next to impossible. I will listen...More

    Helpful?1  
    Response from Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby

    Hello Tracy, We did have some phone trouble this past week, all OK now. We had some power 'flickering' that caused it. But your comments sounds like you've called more than once and I appreciate your suggestion about some canned recording. We do have a...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    Details
    • Price range
    • US$55 - US$98 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (33)
    Room & Suite (38)
    Hotel & Grounds (31)
    Bathroom (7)
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    Questions & AnswersAsk a question
    Wayne C
    Are airport shuttles accessible to Cleveland Hopkins?
    12 January 2017|
    Answer Show all 4 answers
    Response from Ken M | Property representative |
    We do not have a shuttle service to the airport. We have local taxi's and Uber.
    0
    Votes
    Bob W
    Do you have a rollaway if needed for an extra family member?
    3 June 2016|
    Answer Show all 3 answers
    Response from Ken M | Property representative |
    We do not offer rollaway beds. We do have some pac-n-plays for the little ones.
    0
    Votes
    Shawn T
    In reading through the reviews, it seems this hotel is going through various stages of renovation and the room quality is hit and miss. I have made a reservation and paid for a Premium, smoke free room. I assume the premium rooms are the newly renovated rooms. I want to ensure I am going to get what I paid for.
    3 July 2015|
    Answer
    Response from Ken M | Property representative |
    Hi Shawn, The Premium rooms (11)are newly renovated within the last year. They are beautiful! Most of our rooms are really good and we are expecting a fall renovation for the other 97 rooms. I am sure you will enjoy your... More
    0
    Votes
    Room Tips
    "If you need a microwave and/or refrigerator you need a different room with a different price."
    Read review
    "If you don't have accessibility issues, I'd pick the second floor. That way you're above the..."
    Read review
    "The rooms on the freeway (I-90) side of the complex get a lot of road noise on the balcony, but the doors and..."
    Read review
    "No elevator so a ground floor may be more to your needs. Only 2 floors so a short walk up."
    Read review