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Hilton Garden Inn Wooster

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350 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Topeka, United States
Reviewed 1 week ago

Staff and facility are top rate. Great property undergoing some update. But a great experience Thanksgiving week in the area to visit elderly family. Situated near all the attractions of Amish County in the Wayne and Holmes county area.

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Helpful?
Thank Tom B
Reviewed 2 weeks ago

elevator wasn't working correctly staff did not make any attempt to provide adjoining room which was requested when reservations were made...and adjoining rooms were available. Adjoining door had broken lock and stuck closed.

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Helpful?
Thank susanrD9722BL
NJ
Reviewed 4 November 2016

Our first room had a real smell of covered up smoke in this all non-smoking hotel. The staff was very pleasant and immediately moved us to an excellent room. The hotel is right off the highway a little bit out of town. Very nice lobby and common areas.

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Helpful?
Thank Historiana
Aimee W, Director of Sales at Hilton Garden Inn Wooster, responded to this review

Historiana, Thank you for your recent review of our property! We are very sorry about the smell of smoke in your room. I can assure you that is not normal Hilton Garden Inn Wooster standard. I am happy to read that they front desk staff took care of you immediately and moved you to a proper room. We hope to...

Colorado Springs, Colorado
Reviewed 1 November 2016

Very pleasant experience, room was clean, coffee machine was a lovely addition, bed very comfortable. Nice location for my purpose. Did not use the breakfast service as there is a Bob Evans less than a mile.

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Helpful?
Thank RichHam42
Aimee W, Director of Sales at Hilton Garden Inn Wooster, responded to this review

RichHam42, Thank you for your excellent review of our property! I'm glad you had an enjoyable stay. For your future reference, our breakfast is all you can eat, cooked to order, including cold items and juices/milk/coffee for $10.95. It is definitely a comparable price for the surrounding restaurants. We would love for you to try it! We also have a...

Ferndale, Michigan
Reviewed 31 October 2016

This Hilton Garden Inn was a lovely place with many outstanding features. Clean, attractive; good service. My main criticism is that the breakfast is not included in the price. I paid 148.50 for a very nice room, but I believe the breakfast should have been included in this price. Breakfast had three options: 10.95, 6.95, and 3.00. It looked very...

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Helpful?
Thank James B
Aimee W, Director of Sales at Hilton Garden Inn Wooster, responded to this review

James B, Thank you for your nice review of our property. It is very much appreciated! For our breakfast, it is $10.95 all you can eat, hot cooked to order breakfast that includes cold items and coffee/milk/juice. It is very comparable to restaurants in the area. For future reference, we do have a bed and breakfast package online that adds...

Dayton, Ohio
Reviewed 29 October 2016

This king suite room smelled like smoke. Most of the room was a weird tile floor - which was odd. Tile floor had spots all over it - overall the room was very dirty, smelly and gross. Will never stay there again.

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1Thank G728HUjulier
Aimee W, Director of Sales at Hilton Garden Inn Wooster, responded to this review

G728HUjulier, Thank you for your recent review of our property. We appreciate feedback both positive and negative. I'm sorry to hear you found our newly renovated room not to your liking. We just recently put brand new wood tile floors and carpet in there. We will take your comments under consideration as we move forward with our room renovations. Take...

lorain, ohio, United States
Reviewed 25 October 2016

Friendly honest helpful staff. I will stay at another Hilton next month for an event. I am fussy about clean rooms, but I was very pleased with the entire place. The lobby was even beautiful, and offered a large variety of beverages and even some goodies to go along with it. Thank you so much for making us feel right...

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Helpful?
Thank Mickie L
Aimee W, Director of Sales at Hilton Garden Inn Wooster, responded to this review

Mickie L, Thank you for your recent excellent review of our property! We are so happy you enjoyed our hotel. We pride ourselves in providing excellent customer service and we are so glad we could make you feel right at "home." Take care and we hope to see you again soon!

Panama City Beach, United States
Reviewed 18 October 2016

We had a very comfortable enjoyable stay while visiting the area for a wedding. Staff was courteous, helpful, friendly. Room was clean, well appointed. We would certainly stay here again when in the area.

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Thank Earl O
Austin, Texas
Reviewed 18 October 2016

Second time to visit was much different from the first. Not sure if they have remodeled some rooms and not others, but our last room was disappointing. There were cracks in the ceiling, beds were uncomfortable, air conditioner was very loud, stains in the tub, and toilet seat was damp due to condensation from hot water filling the tank each...

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1Thank SabrinaC411
t. Louis, Missouri
Reviewed 11 October 2016 via mobile

We won't stay anywhere else! Love the pool, jacuzzi, fitness room. Staff is friendly. Love the open coffee/tea bar all day! Suites are well equipped. We travel to this area to visit with our children/grandson.

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Thank Lea K
Aimee W, Director of Sales at Hilton Garden Inn Wooster, responded to this review

Lea K, Wow, thank you for your excellent review of our property! It is very much appreciated and we love having you and your family here as much you love being here! Thanks again and we look forward to seeing you again the next time you are in the area!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Hilton Garden Inn Wooster is conveniently located next to The Ohio State University ATI/OARDC campus and just minutes from downtown Wooster with easy access to US Rt 30. Our hotel has 92 guestrooms, suites and accessible rooms to accommodate all of your traveling needs. Begin your day with a cooked-to-order breakfast and stay connected with complimentary WiFi access and catch up on emails in the 24-hour business center. ... more   less 

Additional Information about Hilton Garden Inn Wooster

Address: 959 Dover Rd, Wooster, OH 44691-4105
Region: United States > Ohio > Wooster
Price Range: $159 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Wooster 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Hilton Garden Inn Wooster Hotel Wooster
Wooster Hilton Garden Inn
Hilton Wooster
Hotel Style:
#1 Business Hotel in Wooster
#3 Romantic Hotel in Wooster
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Wooster staff and other travellers.
1 question
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Sandusky, Ohio

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Questions? Get answers from Hilton Garden Inn Wooster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is the quietest”
 of 5 bubbles 814AZ, 12 Sep 2016 | Read review
“Great Views”
 of 5 bubbles monuwi5, 14 Aug 2016 | Read review
“Don't pick a room on the first floor”
 of 5 bubbles maryk680, 16 Jan 2016 | Read review
“We had a king bed room on 2nd floor with an adjustable firmness mattress...great”
 of 5 bubbles BobG679, 26 Oct 2015 | Read review
“Although the hotel is situated on a main road there was no noise affecting us in our front bedroom facing the road.”
 of 5 bubbles Broadsword23, 25 Oct 2015 | Read review
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