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Fairfield Inn Zanesville

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Fairfield Inn Zanesville
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137 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Des Moines, Iowa
Reviewed 9 August 2016

This Fairfield Inn in Zanesville, OH was the last stop on a week+ long trip. We had the opportunity during the time away from home, to sample most of the breakfast items offered by Marriott hotels, yet the scrambled eggs at this stop, were BY FAR, the best we had eaten! Breakfast hostess, Annette, a/k/a "Gabby", was a delightful representative...

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Helpful?
Thank Naomi2568
Sonya S, Assistant General Manager at Fairfield Inn Zanesville, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn with us. As a VALUED GUEST & MARRIOTT REWARDS MEMBER STATUS, I was disappointed to hear about your experience in our dining outlet. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. We are making...

ames, ia
Reviewed 2 August 2016

The room are very nice, clean and spacious, but the breakfast buffet is what makes the Fairfield Inn GREAT! Breakfast is the most important meal of the day and thanks to Annette, the woman in charge, it is extra special. Look for everything from waffles and oatmeal with all kinds of toppings to assorted fruits and pastries, scrambled eggs and...

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Helpful?
1Thank bauerjan
Sonya S, Asst. General Manager at Fairfield Inn Zanesville, responded to this review

Thank you for sharing your experience at the Fairfield Inn. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I have said for months that Annette is our hotel's greatest cheerleader! Thank you again for your time...

Halifax, Pennsylvania
Reviewed 28 July 2016

The room was specious and clean. it has a flat screen TV and microwave and mini refrig w/freezer. they serve breakfast(included) and have 24 hr coffee. My only drawback was the pool. It is in indoor pool which means it gets no sunlight. That in turn makes it cold. it is suppose to be (somewhat) heated, but we found it...

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Helpful?
Thank Edward S
Sonya S, Asst. General Manager at Fairfield Inn Zanesville, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the temperature of the pool. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding...

Zanesville, Ohio
Reviewed 26 July 2016

Everyone was very friendly and helpful. The desk manager when we checked in was very helpful in suggesting interesting places to see. The breakfast buffet was one of the best we've had, and Annette was so friendly and went out of her way to help us by getting us a bag for ice and snacks on the way. Very personal...

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Helpful?
Thank annetteaashton
Paula C, General Manager at Fairfield Inn Zanesville, responded to this review

We appreciate that you took the time to let us know how your stay was, I will make sure to recognize Annette during our next morning huddle. She is a great example of what Marriott Service means. Warmest Regards, Paula C., General Manager

Reviewed 20 July 2016 via mobile

The manager was so nice and helpful with my dad who is blind. They got our rooms ready super quick and made us feel like family. I would recommend anyone going to the Wilds to stay here. The rooms were very neat and they had a refrigerator and microwave for our midnight snacks. I would definitely stay here again.

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Helpful?
Thank Ronni M
Sonya S, Assistant General Mananger at Fairfield Inn Zanesville, responded to this review

Thank you for your very kind words! We are so happy to hear that you enjoyed your stay with us and will consider staying here on your next visit to Zanesville. Our team takes great pride in helping and doing whatever we can to make a guest's stay more comfortable. We look forward to your next visit with us soon!

Glendale, Arizona
Reviewed 17 July 2016

We stayed at the Fairfield Inn one night on our way to Amish Country. Our room was clean and roomy and the front desk staff were very nice. When we went down for breakfast we were greeted by Annette. Annette makes all of the delicious breakfast that includes scrambled eggs (my husband said they were the best he had ever...

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Helpful?
Thank cathellen53
Sonya S, Assistant General Manager at Fairfield Inn Zanesville, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Annette is our greatest cheerleader for our hotel! She definitely will not allow anyone to leave here hungry! We hope that you can come see us again soon!...

Butler, Pennsylvania
Reviewed 22 June 2016 via mobile

I have stayed at this location on several previous occasions. I am also a gold member with Marriott. Neither of those facts seemed to help me here. I booked a king bed on a high floor. I received a wheelchair accessible queen bed on the ground floor as "it was the only room left." Not when I booked it! I...

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Helpful?
Thank billfrompa2015
Sonya S, Asst. General Manager at Fairfield Inn Zanesville, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues that you experienced during your...

Reviewed 19 June 2016 via mobile

We got in very late. The airconditioner cooled off the room well. Bed was 4 out of 5 for comfort. Pillows were great. Bathroom was clean had a nice hot shower in am. Towels were nice and soft. Carpet could use changing or serious cleaning. Hot Breakfast was just what I needed! Waffles with strawberries and whipped cream, eggs sausage...

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Helpful?
Thank Tornberg1
Sonya S, Asst. General Manager at Fairfield Inn Zanesville, responded to this review

Thank you for sharing your experience at the Fairfield Inn! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We hope to...

Columbus, Ohio
Reviewed 8 June 2016

Stayed in this hotel during a business trip. Free W-Lan, nice rooms, quite and clean. The staff is very friendly. Special thanks to Annette which serves an excellent breakfast. Anytime I would go there again. I can really recommend the Hotel.

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Helpful?
Thank markuscapellino
Paula C, General Manager at Fairfield Inn Zanesville, responded to this review

Thank you Mark, for reconizing Annette and for saying you will recommend our hotel to other. Both comments mean a lot to us. Warmest Regards, Paula C. & Team Zanesville.

Reviewed 31 May 2016 via mobile

Good value for the money. Friendly staff, clean, comfortable rooms. Good breakfast. Nice extras:. Free bottled water, mints, etc. swimming pool is Marriott standard... which means small. What more can you ask? Plus an easy on-off from the highway.

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Helpful?
Thank Joel W
Paula C, General Manager at Fairfield Inn Zanesville, responded to this review

Free water, it is so simple. But I travel some for work and it is so needed when your on the road, so I make sure all my guests get some. I am glad you enjoyed your stay and would love to see you again the next time your travels bring you our way. Warmest Regards, Paula C., GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This 63 room hotel features flat screen TVs with premium channels, luxurious bedding and wireless internet. Relax with a dip in the heated pool and fill up with a complimentary hot breakfast. Group specials available. Staying is believing. ... more   less 

Additional Information about Fairfield Inn Zanesville

Address: 725 Zane Street, Zanesville, OH 43701
Region: United States > Ohio > Zanesville
Price Range: $142 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Zanesville 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Fairfield Zanesville
Zanesville Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Zanesville staff and other travellers.
1 question
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Ashburn, Virginia
over a year ago

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Questions? Get answers from Fairfield Inn Zanesville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 323 overlooking the river was so quiet and had a really nice view of the train tracks!”
 of 5 bubbles naanca, 28 Nov 2016 | Read review
“Close to many restaurants.”
 of 5 bubbles cathellen53, 17 Jul 2016 | Read review
“I had a first floor room which was fine.”
 of 5 bubbles WandaD727, 18 May 2016 | Read review
“Avoid room # 121”
 of 5 bubbles 980carterw, 25 Apr 2016 | Read review
“rooms on the west side would be quieter. Trains go through periodically during the night on the east side.”
 of 5 bubbles jackiej898, 16 Apr 2016 | Read review
5 of 5