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All reviewsindoor poolrestful sleeppancake machinecinnamon rollsparking lotroom was cleanplug insnice hotelsmelled freshhot tubstaff was friendlyeasy accessbagelsthe breakfast areafree breakfaststayed one nightplace to stay
Location was conveniently located in what seemed a popular, safe area near the mall. Our rooms were clean & the continental breakfast (included) was good with all items warm and available. It was a family friendly atmosphere. I'd stay here again if I'm ever in...More
Pillows and bed were perfect. Clean carpets, beautiful bathroom. Neighborhood quiet but backed up to the mall! Movie theater in the mall! Breakfast was perfect, both hot and cold selections. Even the air conditioner was quiet but worked perfectly. Now why can't they all be...More
I booked my room through holiday inn reservations (IHG) for two days. Arrived and they put me in the wrong type room on my reservation. They fixed that. Saturday my key wouldn't work. Went down to the desk and she told me I only booked...More
Thank Jennie M
Response from Clinton T, Manager at Holiday Inn Express Hotel & Suites BartlesvilleResponded 6 May 2018
I am so sorry you stated a review like this. I am the General Manager at the hotel.. We have bent over backwards to make sure to help make this stay great. Everything all of the staff has done to do a good job has...More
Pleasant staff, reasonable amenities. It's a small town, so it is close to everything. Mall is walkable. Breakfast pretty decent. Good jacuzzi - helps on a cold day. No reason to look for other options on my visits here.
We stayed here as a group after visiting the Pioneer Woman Mercantile. The hotel was ok but nothing special. Everything was just a bit run down and our room happened to be right by all of the air conditioners - that would have been nice...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BartlesvilleResponded 28 March 2018
Thank you for your stay and for taking the time to leave us feedback. While I'm glad that breakfast went well, I am sorry that issues encountered with the sound of the air conditioning and the limited outlets in the room. I want...More