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At one time this hotel must have been a 5 star property. Currently they are under going some improvements and those upgrades must have influenced some of their current reviews. However my wife and I stayed here and found the employees very friendly and helpful...More
Response from QIS_GM, General Manager at Quality Inn & Suites DurantResponded 4 days ago
Thank you so much for the compliments! We always appreciate it when a guest takes notice of how great the staff is! We strive to be the hotel our guests want to come back to and happy to hear, we succeeded with your stay. Please...More
We were traveling North on Highway 69 and the fog was extremely bad so we had to find a place to stay for the night. Had problem getting to the hotel because of the confusing road system in the city. The hotel is very nice...More
Thank Dorless S
Response from QIS_GM, General Manager at Quality Inn & Suites DurantResponded 19 January 2017
Thank you for the review! We appreciate your comments. Hope you stay again soon!
If given a chance to stay somewhere else, I would do it. Because...
The pool was closed, the first floor ice machine wasn't working, the parking lot was cramped, the air conditioner in my room made a loud noise...all night. The walls and doors were...More
Response from Comfort D, General Manager at Quality Inn & Suites DurantResponded 1 week ago
Thank you for telling us about your stay! Apologies for not meeting your expectations! We strive to give all our guests an experience that makes them to keep coming back; and with yours we failed. We did have a storm the night before, and that...More
Everything looked nice outside and there was the smell of fresh paint when I walked into the lobby. The fellow who checked me in remarked they had just finished remodeling "a couple weeks ago". I quickly found out that was a lie.
The carpet in...More
Response from QIS_GM, General Manager at Quality Inn & Suites DurantResponded 1 week ago
Thanks for telling us about your stay! I am so sorry that we didn't meet your expectations. We are under renovations, and should be done by the end of August. Hope you stay again; to see our improvements.
A terrible experience. Filthy floors and rugs throughout. Dust, cob webs and mold in our room and bathroom. Both ice machines broken. Dirty fingerprints all over microwave and refrigerator. This place should be inspected and shut down until it meets acceptable standards. Staff doesn't ask...More
Response from QIS_GM, General Manager at Quality Inn & Suites DurantResponded 4 weeks ago
On behalf of the entire staff; please accept apologies for the experience you had, while staying at our property. We failed to meet your expectations; and absolutely hate that you felt that the staff did not care. We care deeply about our guests and our...More
US$68 - US$150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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