We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Well.. my bathroom vent always has sig smoke coming in it so i have to keep my bathroom vent fan on at all times. Hallway always smells like someone is smoking in it on first floor.. talk to people at front desk and i get...More
I reserved a room for May 26th. Upon arrival, I was told that my room was not ready and I could not check in. Ok. I understand that happens and I was a bit earlier than I probably should have been. However, the girl behind...More
I was to have early check in the manager was not personable and rude, I was booking weekly 26 weeks in advance and guaranteed an early check in. I called a day prior to verify I could arrive neatly and told I could. I worked...More
1 Thank Christi W
Response from IHGService, Guest Relations Manager at Candlewood Suites EnidResponded 20 June 2017
Hi Christi W,
Thank you for taking the time to share your recent experience at our hotel. It is regrettable to learn that the level of service you have experienced has fallen below your expectations. Please allow me to apologize for any inconvenience this may...More
The hotel is relatively new. Candlewood's are more geared toward an extended stay, but they provide a lot to make that easier: things like dish soap, free popcorn, free movies to check out, etc. The hotel was clean and the beds comfortable, but whatever they...More
Friendly staff, clean, excellent bed and pillows! They do not have breakfast and that would have been nice. They also do not have a pool. The excellent bed and pillows gave us a good night sleep and that is what we wanted. Competitive price.