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Hilton Garden Inn Norman

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#6 of 25 Hotels in Norman
Certificate of Excellence
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Hilton Garden Inn Norman
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417 Reviews from our TripAdvisor Community

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Showing 417: English reviews
Richmond, Texas
Reviewed 4 days ago NEW

I did not reserve two nights but was told I did. Said they would give me a card to contact management. Really! What a cop out! Don't stay here! They won't even allow a mistake even though you stay regularly for you and company. I will tell my company to change!

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Helpful?
Thank Susan B
Norman, United States
Reviewed 6 days ago NEW

My wife and I stay at this establishment annually to visit family members in the area. Each of our stays is for numerous days at a time. Previously we found our stays at the hotel to be exemplary. However, or most recent stay leads us to question whether or not we would stay here again. One of the reasons that...

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Helpful?
Thank joshdO1457EY
Garland
Reviewed 1 week ago

Thanks to all staff members working during a very difficult time time. Everyone was very helpful and never once had any issues with our stay. Desk clerks were very helpful with location and directions for those not from the area. Thank you all for everything.

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Helpful?
Thank vargase24
Norman, United States
Reviewed 2 weeks ago

The night of Nov. 21, 2016, the bar was closed. The next morning, there was no breakfast as is customary with Hilton Garden Inn. I stay at Hilton Garden Inn because I know what to expect. If they had warned me when I made my reservation or checked in, I would have stayed somewhere else.

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Helpful?
Thank O7456LXrobertm
Weatherford, United States
Reviewed 2 weeks ago

We were in Norman to honor my mother at the OU / Kansas football game and decided to stay here at the Hilton Garden Inn again. I had stayed here a year ago and thought the hotel was very nice and comfortable beds. Cook to order breakfast was great! The service was great and we enjoyed our 2 night stay...

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Helpful?
Thank Bruce A
Houston, Texas
Reviewed 2 weeks ago

The Embassy was booked durring my visit to Norman the Garden inn was a good back up choice. Only wish they served complimentary breakfast. In addition I wish the bar area had a larger tv to watch sporting events.

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Helpful?
Thank E8860UUsamuels
Texas
Reviewed 2 weeks ago

And they didn't even recongnize me as one until my gold counter parts checked in after is (we're silver). Otherwise, it was a great stay. Breakfast was delicious but pricy if you don't earn a complementary one

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Helpful?
Thank marybZ2486OQ
Houston, Texas
Reviewed 3 weeks ago

Hotel was okay, rooms were not dirty as some other recent reviews imply, and were cleaned each day. Breakfast was good quality, and timely. Overnight rate increased by $170 per night for the weekend due to the home game for OU.

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Helpful?
Thank SoonersfromHouston
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear SoonersfromHouston, Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed your stay. We look forward to serving you again on your next visit to Norman! Best Regards, Keith E. General Manager

Texas
Reviewed 4 weeks ago

Not a true picture across the USA maybe they had a rough weekend and no one showed up for cleaning the rugs floors windows walls .we stayed here once befor it was new clean Many stays at this hotel chain found beautiful places that were all clean

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Helpful?
Thank katherinebV9843WG
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear katherinebV9843WG, Thank you for providing your feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure...

Dallas, Texas
Reviewed 2 November 2016

The sheets were soiled when I arrived. I was pretty sure the room was never properly cleaned. When I asked for the sheets to be changed, the guy who showed up tried to convince me that they were ok, even though the red and yellow giant spots were very obvious. The food staff sucked. The food itself was ok. But...

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Helpful?
Thank Matthew M
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear Matthew M, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Norman is ideally located just minutes from the University of Oklahoma and features spacious guest rooms, complimentary WiFi and an on-site Great American Grill restaurant. ... more   less 

Additional Information about Hilton Garden Inn Norman

Address: 700 Copperfield Dr, Norman, OK 73072-4107
Region: United States > Oklahoma > Norman
Price Range: $135 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Norman 3*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Priceline, Orbitz, Expedia, Hotels.com, Odigeo and Travelocity so you can book your Hilton Garden Inn Norman reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Norman Hotel Norman
Hilton Norman
Hotel Style:
#4 Business Hotel in Norman
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Norman staff and other travellers.
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Edinburgh, United Kingdom

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Questions? Get answers from Hilton Garden Inn Norman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Doors seemed to be well insulated as we did not hear much in the way of hall chatter.”
 of 5 bubbles 257brucea, 22 Nov 2016 | Read review
“Sign Up for Hilton Honors for free amenities when booking”
 of 5 bubbles jennazag, 7 Sep 2016 | Read review
“Go for EVEN numbered rooms. Face west away from I-35 and Airport.”
 of 5 bubbles tedb548, 18 May 2016 | Read review
“if you stay on the first floor to the right you smell the kitchen the am.”
 of 5 bubbles CandaceL857, 22 Sep 2015 | Read review
“You cannot go wrong with any of the rooms. You will enjoy the ability to select the firmness for your mattress.”
 of 5 bubbles billw235, 19 May 2015 | Read review
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