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Hilton Garden Inn Norman

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Room & Suite (21)
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Overview
  • Excellent47%
  • Very good21%
  • Average16%
  • Poor10%
  • Terrible6%
Travellers talk about
“nice hotel”(25 reviews)
“outdoor pool”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Norman
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Norman
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (532)
There are newer reviews for Hilton Garden Inn Norman
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Traveller rating
241
115
86
53
36
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LanguageEnglish
241
115
86
53
36
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All reviewsnice hoteloutdoor poolwould stay here againbusiness centerhave stayed here several timesthe hotel staffparking loteasy accessdesk clerkfitness centerfree breakfastbed was comfortablestaff was friendlyomelethgilobbydial
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21 - 25 of 531 reviews
Reviewed 12 November 2017

Place was clean and very quiet, even with the interstate close by. Mattress super comfy, room was exceptionally pleasant. Check in was very quick and easy—checkout was even better. Definitely would stay here againMore

Review collected in partnership with Hilton Garden Inn
Thank T5490OKcherylt
Response from Keith E, General Manager at Hilton Garden Inn NormanResponded 15 December 2017

Dear T5490OKcherylt: Thank you for taking a moment to share your experience. I am happy to hear you found the accommodations to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better...More

Reviewed 9 November 2017

Whatever you do, do not stay at the HGI in Norman! My daughters and I were visiting OU last weekend and we did not sleep a wink in the beds there. The owner of this hotel has had the same mattresses in there since the...More

Review collected in partnership with Hilton Garden Inn
Thank H7662RWkellyc
Response from Keith E, General Manager at Hilton Garden Inn NormanResponded 15 December 2017

Dear H7662RWkellyc: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team....More

Reviewed 8 November 2017

Dirt everywhere, and low quality food. Don't bother with this location. The owners don't seem to know how to operate a hotel, and the staff would rather stand around, than attend to the care of the hotel. As we arrived, someone was dusting in the...More

Review collected in partnership with Hilton Garden Inn
Thank mljma
Response from Keith E, General Manager at Hilton Garden Inn NormanResponded 15 December 2017

Dear mljma: I am sorry you found the cleanliness of the hotel unacceptable. Our team works very hard to keep every area clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address...More

Reviewed 1 November 2017

Checked in after a long day. Used restroom before unpacking only to have toilet overflow. When I reported the issue I was asked if it would be okay to move. Assuming I would get comparable arrangements I agreed. I was moved from the quiet solitude...More

Thank SPES2017A
Response from Keith E, Manager at Hilton Garden Inn NormanResponded 8 November 2017

Dear Shavelle P, We sincerely apologize for the poor accommodations and did not purposefully try to put you in harms way by putting you on first floor. Your comments will help us as we continually work to improve our guest experience. We hope you will...More

Reviewed 31 October 2017

Beds hard as brick, Pillows lumpy and hard. Temperature in room was stuck on cold. Food for breakfast was cold and bread so hard you could not break by hand. Had to go out to eat for the rest of my stay.More

Review collected in partnership with Hilton Garden Inn
Thank bonniejs2017
Response from Keith E, Manager at Hilton Garden Inn NormanResponded 8 November 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. You are a valued guest and as such, we sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hot Tub
Outdoor pool
Details
Price range
US$106 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Norman
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Norman
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (45)
Room & Suite (21)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Kath D
16 January 2015|
AnswerShow all 2 answers
Response from Keith E | Property representative |
Breakfast is served from 6am-10am on weekdays and 7am-11am Saturday and Sunday. The buffet is $6.95 and has many fresh options like eggs, biscuits and gravy, bacon, and byo waffles. We also have a lovely cooked to order menu... More
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Room Tips
"Avoid this location and go down the road to the Hampton Inn."
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"request a room on back side of hotel so you won't hear I35 traffic."
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"Go next door to the Marriott"
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"Away from pool in warm weather if you go to sleep early"
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