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The hotel staff alone save this property. The Water pressure is low in the shower, multiple fixtures are broken and I could not pull the drapes closed. Beds are comfortable, clean and typical size room. Could stay anywhere and get the same results. The property...More
Response from mohammad c, Manager at Four Points By Sheraton Oklahoma City Quail SpringsResponded 16 December 2017
We are very sorry to hear that we did not meet your expectations during your stay. Your information has been shared with the appropriate staff. We do appreciate your business. If your travels bring you back to Oklahoma we hope you will consider staying at...More
I thought I was on an episode of Punked when I checked in on 9/1/17. Here is short is my experience when booking my Family Reunion at this location:
- when working on the contract with the Sales Manager Dave, earlier in the year, he...More
Clean, friendly, comfortable and convenient location. Front dest staff extremely. Ice and helpful. Room is well equipped and comfortable. Several restaurants within walking distance. Buffet breakfast is just adequate. Free coffee in lobby. Small bar opens at 5 but basically empty.More
Management response:Responded 18 August 2017
Dear guest thank you for staying with us. We appreciate your review. I will make sure and bring up your comments to all the departments. We hope that if you are traveling to Oklahoma in the near future you come and stay with us. Hope...More
A convenient town centre location, easy parking, with a varied selection of restaurants within easy walking distance. The main sports arena is a 10-15 min walk (max) as is the regeneration of a former industrial district as an attraction area, including some shops/bars/clubs.
This property looks nice on the outside, and the lobby also. The room needs updating. Several missing and broken tiles in the bathroom. Furniture scratched. Fixtures loose. Bed was comfortable, sheets were clean. Dinner was good. Did not try the breakfast. Overall a decent place,...More
Management response:Responded 13 July 2017
Dear Guest thank you for your feedback it helps us in improving the hotel. Your concern has been addressed to the right department. If you are in the area again please come by and we will make your stay a better one.