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A one night stay that was very excellent. Room was efficiently clean and serviceable, and a quiet A/C. The staff was more than friendly and courteous. Helpful no matter the question or task. Located just off the northside Turnpike with plenty of restaurants within walking...More
This hotel is easy to find. It has a very nice decoration, lobby, lounge and bar.
Rooms have everything you need in a hotel. Bed are very comfortable. Receptionist was very helpful. We called 3-4 times in matter of 2-3 hours asking about storm that...More
Clean decent hotel geared for business traveler. Staff is not very friendly. They gave us keys to a room already occupied when we checked in. It was an ordeal getting a different room, without other guests in it! It was another major ordeal trying to...More
Response from Megan L, Starwood Hotels at Four Points By Sheraton Oklahoma City Quail SpringsResponded 6 July 2015
While we are pleased to hear you liked our clean accommodations, we regret to hear you were not fully satisfied with your stay and apologize for the complication you encountered during check-in. Providing our guests superior service is a top priority, and we...More
At first glance the hotel is well kept, modern and the customer service is superb. But... the hallway carpets are stained, the lobby smells like a Vegas casino and I left with bedbug bites. Yup bedbugs.More
Response from Megan L, Starwood Hotels at Four Points By Sheraton Oklahoma City Quail SpringsResponded 7 July 2015
We take pests claims of any kind very seriously, and after further professional investigation, we are pleased to share that we found no evidence of bed bugs at our hotel. Additionally, we have worked directly with our housekeeping team to ensure all areas...More
Because of a nearby hotel that was going to be used by the rest of my family was full, I elected to stay at the Four Points close-by the sold out hotel that I wanted. Just so happened that my daughter was going to check...More
1 Thank Dale B
Response from Megan L, Starwood Hotels at Four Points By Sheraton Oklahoma City Quail SpringsResponded 1 June 2015
We’re thrilled to hear you enjoyed your stay. It’s truly our pleasure to provide you with excellent service, and we will be sure to congratulate Kelly for making your stay memorable. Thank you for taking the time to acknowledge the work of our...More