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Fairfield Inn Oklahoma City South/Crossroads Mall

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Fairfield Inn Oklahoma City South\/Crossroads Mall
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74 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Oklahoma City South/Crossroads Mall
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Showing 74: English reviews
Englewood, Colorado
Reviewed 31 August 2015

We normally stay at the nearby Residence Inn but at the time of booking the reservation we were told there were no rooms available so we chose the Fairfield Inn that is right next door for a three day stay. The good: The front desk staff was friendly, and the room was clean and parking was no problem. The not-so-good:...

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Helpful?
1Thank Steve C
Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear Mr. Steve C, Thank you for taking the time to review our hotel. I would like to apologize for the inconveniences that you experienced while staying with us. I can understand how frustrating these issues are and I would like to apologize again. If you ever have the opportunity to stay with us again please give me a call...

Onalaska, Wisconsin
Reviewed 25 August 2015

We liked our experience at this Fairfield. It was very clean and Cecy at the front desk was very welcoming. The nearby mall looks like it's seen better days, though. Next door is a Texas Roadhouse which would be nice for an evening meal, though we were meeting friends downtown. My only complaint would be that it did not have...

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Helpful?
Thank WisconsinTarheel
FFIHotelManagerOKC, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you for taking the time to review our hotel. I will be sure to pass along your kind words to Cece. Hope to see you again should your travels bring you back to OKC! Sincerely, Kim Csernay General Manager

Reviewed 18 August 2015 via mobile

Though it's a little out of the way location would make some hesitant to stay here, the outstanding management here sets it apart and distinguishes it above other hotels that may be typically more expensive and more central. The primary daytime manager was incredibly patient with our large party and she had fun things set up midday in the breakfast...

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Helpful?
Thank Valerie W
FFIHotelManagerOKC, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you for your kind review Valerie! It was our pleasure to assist you and your group. We hope to see you again on your travels through our city! Sincerely, Kim Csernay General Manager

Reviewed 29 July 2015

We stayed here one night as we were travelling up to Kansas. The hotel was okay inside, but very dated and is definitely in need of a thorough cleaning, re-painting, rust removal, etc.....It is obviously an older hotel located in a NOT so great area. The entrance is small and the free breakfast was your average Fairfield Inn breakfast with...

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Helpful?
Thank 2Betravelin
Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear Ellantx, Thank you for taking the time to leave a review on TripAdvisor. I understand how not staying at a renovated property in a not so great area can be disappointing. I would like to apologize for the condition of the property as it is an older property. I am happy to report that we are soon to go...

Guthrie Center, Iowa
Reviewed 18 July 2015

Overall the hotel was fine. The carpet, furniture, etc seemed a bit dated and worn, but the room was clean. The pool is on the small side but was well maintained. We had two issues. First, the hotel location is not great. It looks like you are near a mall but it is now abandoned, with only a few other...

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Helpful?
Thank Chris B
Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

I want to apologize for the experience that you experienced while staying here with us. Here at Farifield Inn Oklahoma City we strive for excellence and I apologize that you had to sit in the lobby to eat your breakfast. The mall next door is undergoing a rejuvenation effort so there are events that will be going on and new...

Highwood, Illinois
Reviewed 8 July 2015

I stayed here twice while traveling for business. They did everything right. The breakfast area was clean and well-stocked with food items. They offer a similar breakfast selection to any other competing hotel of this type. Some nice perks: Free USA today newspaper Free bottle of water offered to you at check-in (or any time you ask) No fitness center,...

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Helpful?
Thank Robert S
Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear Robert S, Thank you for taking the time to review our property. I am delighted to hear that you had a great experience and that Cecy did such a wonderful job providing you with the information that you needed. She really is a delight and I am thrilled that you were able to experience her. We look forward to...

Morongo Valley, California
Reviewed 12 June 2015

We asked for a room near the elevator, got it. Staff so helpful. Beds too soft for me. But in a storm and being able to open the window, and see the trees swaying and hear the rain pouring down. It was kind of fun. We also got 10% off at the Texas Roadhouse next door. Complimentary breakfast the next...

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Helpful?
Thank Nana211
Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear Nana211, Thank you for taking the time to post a review for our property. I am happy to hear that you had a good experience while you here at the Fairfield Inn in Oklahoma City. The Texas Roadhouse next door is a great place to eat and giving the discounts is our pleasure. I hope that the next time...

Dallas, Texas
Reviewed 4 June 2015

My first Fairfield experience. I generally stay at Hamptons when I doing a drive trip. Great front desk. Comfortable bed and easy walk to restaurant. I would recommend this for travelers along 35. Clean and comfortable.

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Thank freqtravtraveler
Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear Freqtravtraveler, Thank you for taking the time to review our hotel. I am happy that your first Fairfield experience left you with a good impression and that our staff was great. I hope that we have the opportunity to accommodate you when your travels bring you back through Oklahoma City. Thank you, Nycole Harris / General Manager

Malta, New York
Reviewed 29 May 2015 via mobile

Granted, they had some Storm damage, most Marrriott properties let you know when you make the reservation if they renovating or have construction underway. All the contractor's employees would be in the breakfast area all at once and they would tie up space meeting. I had rainwater dripping in my room and every time I reported it, they had no...

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Helpful?
Thank SillyOlBearontheroad
Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear SillyOlBearontheroad, Thank you for taking the time to review our property. I understand how the experience you had while here would leave a bad impression and I would like to apologize for that experience. As you know there was damage at that time and now that the hotel has been fixed I would like the opportunity to provide you...

Tulsa, Oklahoma
Reviewed 26 May 2015

While the area this hotel is located in is somewhat sparse, the hotel itself is excellent. They experienced some recent damage thanks to high winds and a nearby tornado, but even with ongoing repairs, our stay was perfect. We could see they were working hard to get the damages repaired immediately. The staff was incredibly friendly and helpful, and the...

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Helpful?
Thank Jennifer T
Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear JenniferT, Thank you for taking the time to review our hotel. I am glad to know that you had a great experience and that our staff provided you with excellent service. If you ever get the opportunity to be back in Oklahoma City I hope that you allow us to provide you with excellent service at that time. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Fairfield Inn Oklahoma City South / Crossroads Mall is proud to be the favorite among Oklahoma City hotels for leisure, corporate and military guests. We're conveniently located at the crossroads of I-35 & I-240. Tinker Air Force Base is only 5 miles away, and we're a short drive from downtown OKC and the Bricktown Entertainment District. Big sports fan? Our location makes us one of the only hotels near downtown Oklahoma City that's also convenient to University of Oklahoma in Norman, so your travel options are wide open. Always fresh and clean, our fine Oklahoma City hotel rooms feature thoughtful amenities: well-lit work desk, new flat screen TV with cable and free high-speed Wi-Fi. Start each day with a complimentary continental breakfast, or relax with a dip in our refreshing indoor pool. For any trip - and any traveler - choose the comfort and convenience of Fairfield Inn Hotel in Oklahoma City South / Crossroads Mall. *DUE TO STATE ORDINANCE - GUESTS MUST BE 21 OR OLDER TO CHECK-IN* ... more   less 

Additional Information about Fairfield Inn Oklahoma City South/Crossroads Mall

Address: 1101 East Interstate 240, Service Rd, Oklahoma City, OK 73149
Region: United States > Oklahoma > Oklahoma City
Price Range: $132 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Oklahoma City South/Crossroads Mall 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Fairfield Inn Oklahoma City
Fairfield Oklahoma City
Oklahoma City Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn Oklahoma City South/Crossroads Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for away from the highway.”
 of 5 bubbles mullensj, 25 Feb 2017 | Read review
“I don't recommend any rooms in this hotel.”
 of 5 bubbles Richard_from_Utah, 14 Sep 2015 | Read review
“Ask if there are newer beds that may be firmer.. if you LIKE firm. Also we always ask for rooms near the elevator for easier access to rooms.”
 of 5 bubbles Nana211, 12 Jun 2015 | Read review
“If you want a great room and even better service, this is your place!”
 of 5 bubbles H5998JVkevinr, 9 Mar 2015 | Read review
“Top floor as I did hear some noise from other rooms.”
 of 5 bubbles Jimb2000, 3 Nov 2014 | Read review
5 of 5