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Residence Inn Oklahoma City South/Crossroads Mall

143 reviews
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Traveller (33)
Room & Suite (28)
Dining (14)
Overview
  • Excellent48%
  • Very good25%
  • Average16%
  • Poor9%
  • Terrible2%
Travellers talk about
“texas roadhouse”(16 reviews)
“small lobby”(2 reviews)
“front desk”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Offers from Residence Inn Oklahoma City South/Crossroads Mall
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (143)Write a Review
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Traveller rating
65
37
24
13
4
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LanguageEnglish
65
37
24
13
4
Show reviews that mention
All reviewstexas roadhousesmall lobbyfront deskreal platesyogurtfull size refrigeratormovie theaterfelt like homemaintenance issuespull out sofaluggage cartlounge areafirst morningthe air conditioningwould definitely stay here againbed was comfortablenight stay
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21 - 25 of 143 reviews
Reviewed 6 October 2016 via mobile

My wife and I stayed here one night during our LA to NYC road trip in October 2016. It is easy to find with satnav, and free parking. We had a warm welcome, and a very comfortable suite / room (108). Very pleasant staff, and...More

Thank Stephen A
Reviewed 29 August 2016 via mobile

I stayed here for 3 nights while in town for a conference. The customer service was the bright spot of the stay. They are very friendly and quick to accommodate you. The rooms are ok. There are some signs of wear. There were two of...More

1  Thank Mattimpact
Reviewed 14 July 2016

I would rate the hotel between a good and a very good based on our experiences. We stayed at the Residence Inn/Crossroads a few weeks ago and had a good experience overall with a few exceptions. The staff is great. Very helpful and attentive, The...More

Thank 2ROBCR
Response from Ben H, Manager at Residence Inn Oklahoma City South/Crossroads MallResponded 17 July 2016

Thank you for staying with us and taking the time to write a review. I apologize about the issues you encountered such as the pull out couch matters Please know that this has been addressed to better prevent this in the future. We definitely understand...More

Reviewed 9 July 2016 via mobile

Our family stayed here for the night and were pleased with our accommodations. The beds were comfy, the rooms spacious, the breakfast was good. My main issue with the place was the $100 pet fee whether you have one or two dogs or you were...More

Thank Cheryl K
Response from Ben H, General Manager at Residence Inn Oklahoma City South/Crossroads MallResponded 12 July 2016

Thank you for your candid review about your recent stay with us. We appreciate the honesty in regards to your Pet fee and the experience you have had with us. we will use your comments to improve our guest satisfaction. We appreciate your loyalty to...More

Reviewed 26 June 2016

Stayed here for 2 weeks on business and, to be honest, they were falling short of my expectations and past experiences with the Residence Inn chain. I'm a bit of a clean freak, not that everything has to be sanitized every day, but I expect...More

Thank FedAgent1896
Response from Ben H, Manager at Residence Inn Oklahoma City South/Crossroads MallResponded 12 July 2016

Thank you for staying with us and taking the time to write a review. I apologize about the issues you encountered with our housekeeping department. Please know that this has been addressed with our room attendants to better prevent this in the future. We definitely...More

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13456729
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Banquet Room
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$105 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (28)
Dining (14)
Family and Play Areas (3)
Questions & Answers
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Room Tips
"There is a $100 non-refundable deposit for pets."
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"Go somewhere else, so noisy even ear plugs didn't help."
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"Ask for a room that doesn't face the interstate. It can get loud in the morning with the semis."
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"Im a low floor type , so Im biased."
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