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Crowne Plaza Oklahoma City

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Crowne Plaza Oklahoma City
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282 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Oklahoma City
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Showing 282: English reviews
Reviewed 4 August 2016 via mobile

We booked this hotel last minute for a getaway night. Check in was easy, the staff was friendly, and the A/C actually worked. However, the room we were assigned badly needed maintenance. After using the sink, the stopper would not open. I had to go under the sink and repair the plug so it would drain. Just before we checked...

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Helpful?
Thank John H
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

John H, Thank you for your feedback we really appreciate you taking the time to voice your concerns. First off I would like to apologize for the condition your room was in and for you having to fix your own sink, that is unacceptable and I do apologize for you having to go through that. Secondly we are happy to...

East Greenville, Pennsylvania
Reviewed 3 August 2016 via mobile

The staff at this hotel is fabulous. It is an older hotel, but they are updating and upgrading currently. Nice pool, the food and service at the bar/restaurant is great, and there are two washers and dryers available if needed. Only certain rooms have refrigerators, but if you contact them directly prior to your stay they can move one into...

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Helpful?
Thank stacic2006
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Stacic2006, Thank you so much for your very kind words and we appreciate your understanding while we go through our much needed updates. I'm so happy you enjoyed all aspects of the hotel and we hope to see you again soon! Sincerely, ShiAnne B. Rooms Division Manager

Faringdon
Reviewed 29 July 2016 via mobile

We booked this hotel last minute as a two day stop between a long road trip. Check in was a bit of a long wait but there was only one person who was in dealing with check in. Chris on front desk is attentive and extremely helpful and an asset to the hotel. Front facing the hotel is modern and...

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Helpful?
Thank Beverley C
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Thank you so much for your feedback Beverley C. We are very happy you enjoyed your stay with us here at the Crowne Plaza, Oklahoma City. We are happy our team made it a pleasant experience for you even if you had to wait a short while at check in. We sure do appreciate patient people. Just to let you...

Reviewed 24 July 2016 via mobile

I booked at the Crown Plaza Hotel in Oklahoma City OK. When enter our room (426) it was "Hot" (85 degree) we adjusted the temp to make the room cooler. We left to tour the property. We return to the room 30 minutes later to find that the temperature had not moved. I immediately notified the front desk I was...

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Helpful?
Thank Jamil W
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Jamil W, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the HVAC issues. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. We are well aware of...

Duncan
Reviewed 8 July 2016

We had a four-night reservation at this facility. Upon check in the AC would not cool below 74. Reported it to guest services, left for dinner and still not cooling upon return. Reported again but still had to purchase a fan in order to sleep. Two of those four nights, we were locked out of our room as our room...

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Helpful?
Thank Ronda B
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Good Afternoon, Thank you for taking the time to write this review. I am so very sorry to hear about your less than pleasant stay with us here at the Crowne Plaza Oklahoma City. This is not what we like to hear from our guests. We take pride in treating each guest like this is there home away from home...

Reviewed 5 July 2016 via mobile

When I say hotel staff I mean the one staff member that I had the pleasure of dealing with my entire stay. Gary at the front desk is the most amazing guest service expert I have ever met!!! From the time he answered the phone and asked how he could be of a exceptional service, and his service was exceptional....

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1Thank tonytravelman
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

tonytravelman, Thank you so much for such a wonderful review. We are so happy to hear that you enjoyed your stay with us and that you enjoyed Gary! Hope to see you again soon! Sincerely ShiAnne B. Rooms Division Manager

Reviewed 24 June 2016

Older hotel could use some updating. The meeting rooms were nice. I had a room next to the elevators, vending machines and ice machines so I heard a knocking noise all night. Overall a decent stay but I prefer Holiday Inn.

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Thank Peyton2015
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Thank you for your comments, We are so sorry to hear about the not so pleasant knocking of elevators and ice machines that kept you from getting a good night sleep with us. We hope you give us another try in the future and we promise to excel your expectations! Thank you so much! ShiAnne B. Rooms Division Manager

Houston, Texas
Reviewed 23 June 2016 via mobile

Started staying here about every 2 weeks in march of this year ... I come to OKC for work a lot and I've stayed at a few other places to check out the competition. .. the staff is very friendly, the rooms are clean and comfy, and it's got everything I need to feel at home... I'll keep coming back...

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Helpful?
Thank Todd B
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Thank you so much for your feedback, we are so happy that you choose us here at the Crowne Plaza OKC for your home away from hope and we will continue to welcome you back every single stay with us! Thank you so very much! ShiAnne B

Reviewed 21 June 2016

We've stayed here two times now. The only issue was lots of kids in town due to softball tourneys, etc.--Because of this, lots of kids in pool, no dry towels, etc. Not a bad thing, just an observation. Cleaning staff was very accommodating and helped when we needed items in our room!

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Helpful?
Thank Janelle G
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Thank you so much for your feedback, we do apologize for any occurrences with other guests you may have encountered during your stay with us. We hope you continue to use our hotel as your home away from home in the future. Thank you so much, ShiAnne B

Edmond, Oklahoma
Reviewed 21 June 2016

Staff are very friendly but this place is just awful. Motel 6 would be a 5 star compared to this. The restaurant and room service close at10:00 pm, website says 24 hour room service. Nothing except junk food for late arrivals. Decor is early 60's though carpet is newer. Drapes falling off hooks. Ordered carrots instead of fries with sandwich...

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Helpful?
Thank madukes830
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Madukes830, We are very sorry to hear about your less than satisfactory stay with us here at the Crowne Plaza OKC. We are very sorry about the menu items and are working hard to make the kitchen, restaurant and bar more enjoyable for you as well as all our other guests. Thank you so much for your feedback, and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Oklahoma City hotel, The Place to Meet! The Crowne Plaza Oklahoma City hotel is a full service hotel centrally located to nearby attractions such as Frontier City Amusement Park, Whitewater Bay, National Cowboy & Western Heritage Museum, ASA Softball Hall of Fame, and the OKC Zoo. We are moments away from downtown OKC, Bricktown Entertainment District, and the Ford Center - home of the OKC Thunder and the Big 12 Championships. We are also located near several businesses including Chesapeake Energy, IBM, Integris Baptist Hospital, MidFirst Bank, Express Employment Professionals, and Schlumberger. Our beautiful hotel underwent a $4 million renovation and features free wireless Internet, the Crowne Plaza Sleep Advantage Program and 7 Layers of Comfort. We invite you to enjoy one of our 218 newly renovated hotel rooms and 13,000 square feet of meeting space. The Crowne Plaza Oklahoma City Hotel is The Place to Meet for all of your conference, seminar, and social events! ... more   less 

Additional Information about Crowne Plaza Oklahoma City

Address: 2945 NW Expressway, Oklahoma City, OK 73112-5410
Region: United States > Oklahoma > Oklahoma City
Price Range: $108 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Oklahoma City 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Crowne Plaza Oklahoma City Hotel Oklahoma City
Oklahoma City Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Oklahoma City staff and other travellers.
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Questions? Get answers from Crowne Plaza Oklahoma City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel.”
 of 5 bubbles 904melindan, 17 Sep 2016 | Read review
“Pool side cabanas”
 of 5 bubbles TLASR, 14 Sep 2016 | Read review
“Don't get adjoining room”
 of 5 bubbles dinotx, 10 Aug 2016 | Read review
“Room away from vending and ice machines and elevators.”
 of 5 bubbles Peyton2015, 23 Jun 2016 | Read review
“Don't choose a room near the pool.”
 of 5 bubbles 821janelleg, 21 Jun 2016 | Read review
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