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Crowne Plaza Oklahoma City

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Crowne Plaza Oklahoma City
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286 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Oklahoma City
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Showing 286: English reviews
Houston
Reviewed 11 February 2015 via mobile

I've stayed here a few times while traveling for business by luck of the draw. If I wasn't using Priceline to bid, I probably would choose a different hotel. Not that this property is horrible, but it is showing its age. The common area, though small, is nice and clean. Elevators are very small, really only 2 adults, each with...

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Helpful?
Thank Wardsntx
Crowne P, Manager at Crowne Plaza Oklahoma City, responded to this review

Wardsntx, Thank you for taking the time to give us feedback about your recent stay. We were overly glad to hear that you did enjoy some of our amenities, and our friendly staff. We take guest feedback very seriously, and will be working diligently to rectify the issues you discussed with our property. We do hope that you will come...

Reviewed 9 February 2015

Stayed here for a quick weekend away with a friend. We arrived earlier than planned (around 2pm) and tried to check-in so we could drop off our bags and grab lunch. The room wasn't ready, but the front desk decided to upgrade us to a cabana room at no charge. This is where the good ends, and the bad begins....

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Helpful?
Thank Tarek E
Crowne P, Manager at Crowne Plaza Oklahoma City, responded to this review

Tarek E, Thank you for taking the time to give us feedback on your stay. I want to deeply apologize for the issues you had during your time with us. We take service very seriously here, and were saddened to hear of the delays experienced trying to get a remote. Please rest assured that we will be working with our...

Reviewed 29 December 2014

I stayed here one night for the Flaming Lips Christmas party downtown. I was greeted as an IHG gold member, given a free drink coupon, and 400 extra bonus points. The service at the bar/restaurant and front desk was excellent. Special shoutout to Sunshine at the front desk for being super friendly! The personalized thank you card under my door...

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Helpful?
Thank awdok
Crowne P, Manager at Crowne Plaza Oklahoma City, responded to this review

awdok, Thank you for taking time to give us feedback on your visit. We were very pleased to hear that you enjoyed staying with us so much! Sunshine, and the rest of our staff love going above and beyond for all our guests. We hope to see you again in the future. Thank you, Jeff Everson Assistant General Manager

Madison, Wisconsin
Reviewed 26 December 2014 via mobile

First off, I'd like to say the staff really tried to make the list of the visit, but the hotel just failed to deliver. It's a pretty old run down hotel, and it's obvious they want to put as little money as they have to into it. I had to change rooms because the air conditioning didn't work in the...

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1Thank felixmadera
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear felixmadera, Your taking some time out of your busy day to write us a feedback regarding your recent stay is much appreciated. Thank you for noticing the effort of our hotel staff members to help you attain the ultimate guest experience. On the other hand, It is regretful to learn that you found our property dated and in dire...

Seattle, Washington
Reviewed 10 December 2014

This has been our airline crew layover hotel for some time now. It's one of my least favorites and that is due mostly to the attitude of the staff towards crewmembers. They've come to take our contract for granted and no longer feel the need to provide any customer service whatsoever. The rooms are o.k. if a bit shabby. The...

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Thank west5er
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear west5er, Thank you for your review regarding your recent stay with us. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance....

Reviewed 13 November 2014

This hotel was a good example of 'you get what you pay for.' I booked this hotel on Priceline and only received a minimal discount. Because I booked this on Priceline, I was given an outside access room that did not feel secure and the door jamb appeared to have been previously pried open. This hotel was classified as a...

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Thank CDP37
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear CDP37, Thank you for your recent stay with us and for reviewing our property. I am very sorry to hear that your stay was negatively affected by the condition of the room, specially the door. I have taken note of your comments and we will address these points to improve our service. The feedback we receive from our valued...

Saint Cloud, Florida
Reviewed 8 November 2014

I had a pleasant four day business stay at the Oklahoma City Crown Plaza. Since my last stay and review several positive changes have been made. For example: 1) Vegetarian options on the room service menu. 2) The concierge lounge had options for Vegetarians, and Leticia made sure all the guests were looked after. (All four nights)! 3) The breakfast...

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Thank William M
roadie
Reviewed 3 November 2014 via mobile

After getting checked in with a large group some group members received keys to rooms already occupied!!! Group members walked into people laying on the bed and watching TV as well as other activities people do in hotel rooms...when we got this all sorted the rooms were nice. Internet was fast rooms were clean and the beds are average for...

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Thank Ben L
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Ben L, Thank you for bringing your experience to our attention. Our goal is to provide superior service and a unique stay to all of our guests. I appreciate the positive remarks on our room amenities and internet service. However, please accept my apologies for any inconvenience you have experienced due to the confusion regarding the room allocation. Your...

Lubbock, Texas
Reviewed 29 September 2014

I was lucky enough to book this hotel through a travel website. The price was extremely good and looking back on a 4 night stay it was phenomenal. Now the price (including taxes) was well less than $100 per night. My expectations were realistic that I was not staying at a Ritz-Carlton property. The Crowne Plaza appears to be a...

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2Thank dkjonestx
Houston, Texas
Reviewed 29 September 2014

Checked into an occupied room and staff immediately gave me a breakfast certificate along with an apology. Front desk folks were great, waitress the next morning a sweetheart! Shopping and some great restaurants nearby too.

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Thank Rich R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Oklahoma City hotel, The Place to Meet! The Crowne Plaza Oklahoma City hotel is a full service hotel centrally located to nearby attractions such as Frontier City Amusement Park, Whitewater Bay, National Cowboy & Western Heritage Museum, ASA Softball Hall of Fame, and the OKC Zoo. We are moments away from downtown OKC, Bricktown Entertainment District, and the Ford Center - home of the OKC Thunder and the Big 12 Championships. We are also located near several businesses including Chesapeake Energy, IBM, Integris Baptist Hospital, MidFirst Bank, Express Employment Professionals, and Schlumberger. Our beautiful hotel underwent a $4 million renovation and features free wireless Internet, the Crowne Plaza Sleep Advantage Program and 7 Layers of Comfort. We invite you to enjoy one of our 218 newly renovated hotel rooms and 13,000 square feet of meeting space. The Crowne Plaza Oklahoma City Hotel is The Place to Meet for all of your conference, seminar, and social events! ... more   less 

Additional Information about Crowne Plaza Oklahoma City

Address: 2945 NW Expressway, Oklahoma City, OK 73112-5463
Region: United States > Oklahoma > Oklahoma City
Price Range: $114 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Oklahoma City 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Crowne Plaza Oklahoma City Hotel Oklahoma City
Oklahoma City Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Oklahoma City staff and other travellers.
4 questions
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Monahans, Texas
over a year ago
Chicago, Illinois
over a year ago

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Questions? Get answers from Crowne Plaza Oklahoma City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel.”
 of 5 bubbles 904melindan, 17 Sep 2016 | Read review
“Pool side cabanas”
 of 5 bubbles TLASR, 14 Sep 2016 | Read review
“Don't get adjoining room”
 of 5 bubbles dinotx, 10 Aug 2016 | Read review
“Room away from vending and ice machines and elevators.”
 of 5 bubbles Peyton2015, 23 Jun 2016 | Read review
“Don't choose a room near the pool.”
 of 5 bubbles 821janelleg, 21 Jun 2016 | Read review
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