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Holiday Inn Express Owasso

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50 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Owasso
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Showing 50: English reviews
Orlando, Florida
Reviewed 26 August 2014 via mobile

This hotel isn't very old, but in a good location and I think very busy, which means it tends to look worn faster. Our room could use new paint and the door was warped. The staff was friendly and breakfast was good, however, why does HIE always water down the juice? Hotel was full but very quiet, bed was a...

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Helpful?
1Thank okietravelmom
IHGCare, Guest Relations Manager at Holiday Inn Express Owasso, responded to this review

Dear okietravelmom, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations in a few areas. I apologize for any inconvenience you may have experienced in your...

Reviewed 4 July 2014

We never even made it through the door! The clerk had terrible customer service skills! He couldn't even hold his phone call to answer our questions! Don't book here! If you can't even get decent service why would you stay here?!?!!!!!!!

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3Thank Husker53777
GM_Owasso, General Manager at Holiday Inn Express Owasso, responded to this review

I would like to thank you for taking the time to share your experience with us. We all work diligently to make everyone's stay enjoyable - but at times and for many reasons, we fall short of this goal. I am familiar with the issue you have spoken about - and would like to bring some clarification to the issue...

Austell
Reviewed 9 June 2014

I read previous reviews that the hotel smelled terribly of cigarette smoke. These reviews are correct. We stayed in a room on the third floor (top floor) and the hallway absolutely reeked of the cigarette stench. That is not an over-exaggeration in the least. It was seriously awful. The room we stayed in was at least tolerable, but everything still...

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Thank Katrina T
IHGCare, Guest Relations Manager at Holiday Inn Express Owasso, responded to this review

Dear Katrina T, Thank you very much for taking the time to share your comments. Your review is very important for improving the service and quality we offer to our valued guests. We certainly apologize for the inconveniences you experienced with your room and if you received service that was less than satisfactory. Please be assured that all comments and...

Midlothian, Texas
Reviewed 1 June 2014

Very good hotel with a fairly decent breakfast.Only downside was I wanted to be able to swim in the indoor pool but it was closed for the days we were there. However the workout room was nice and we will try the hotel again when we return to visit friends in the area. Our room was clean and nicely furnished...

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Helpful?
Thank MarshaE28
GM_Owasso, General Manager at Holiday Inn Express Owasso, responded to this review

Thank you for your comments - I do apologize that the pool was down during the time you stayed at the property, but as you may have learned we had just completed some updating and were in the process of bring the pool back up during the time of your stay. I am happy to say, the pool is open...

Denton, Texas
Reviewed 17 March 2014

My 80 year old father was excited to travel to his sister's 70th birthday celebration. He made reservations for his family one month in advance. He reserved 3 double rooms as there were going to be 7 of us. He gave them his credit card number and we thought we were all set. The week before 2 had to cancel....

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2Thank MNall
Texas
Reviewed 11 March 2014

We tried to stay at this place a few days ago. The hall and room were smokey even though our room was non smoking. The room was a little dirty especially the corners. We left and stayed at the Hampton Inn which was much better. The desk clerk was nice.

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Thank pecanmike
IHGCare, Guest Relations Manager at Holiday Inn Express Owasso, responded to this review

Dear pecanmike, Thank you for taking the time to complete a review on your stay. Kindly accept our sincerest apologies for the smoke and smell you have experienced. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests as this issue will be looked into. We appreciate your feedback as...

Reviewed 29 December 2013

Friendly staff. Very comfortable room with 2 queen sized beds. Clean. No hint of any smoking in our rooms. Excellent breakfast choices that changed from day to day. One day, they had an awesome automatic pancake maker. Will stay here in the future. Highly recommended.

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Thank jdsharpnack
Reviewed 20 November 2013 via mobile

I probably should have just turned around and walked out when I could smell cigarette smoke the moment I stepped into the elevator... I don't think anyone was smoking in my room but the entire 3rd floor hallway smelled of it. You know how smoke travels... The room is actually super nice except for the skinny mattress. I have a...

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Thank Dave12345678901
IHGCare, Guest Relations Manager at Holiday Inn Express Owasso, responded to this review

Dear Dave12345678901, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept...

Phoenix, Arizona
Reviewed 29 September 2013

Holiday Inn has really changed there image. We viewed the rating of this hotel on TripAdvisor. The rooms were CLEAN, large bathroom, and beds extremely comfortable. If you are looking for Clean and Quite consider this location when in the area. You will not be disappointed.

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Thank PhnxUnion
GM_Owasso, General Manager at Holiday Inn Express Owasso, responded to this review

Thank you for sharing your suggestions about our hotel. We definitely are not the Ritz - but when it comes to feeling like your home, that's what we strive for! WE look forward to seeing you on a return trip to the area sometime soon! If myself or my staff can be of service to you, please do not hesitate...

Champaign, Illinois
Reviewed 6 August 2013

I'm not sure why this hotel has quite as many glowing reviews as it does. It was fine. There was nothing terrible about it. But it wasn't anything particularly special, either. The front desk staff was civil, but I surely wouldn't call them friendly. I'd booked my room using my points. Perhaps that was somehow related to it? We had...

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Helpful?
4Thank ShawnaM_CU
GM_Owasso, General Manager at Holiday Inn Express Owasso, responded to this review

To begin Shawna, I would like to say thank you first off for your review. As you have pointed out, during your recent stay you did encounter some issues, which most of the previous post were not the norm from what you encountered. I would like to apologize for these items, and let you know that I am quickly working...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Owasso Hotel provides modern day conveniences with elegantly designed guest rooms. Only 9 mile from Tulsa International Airport, 5 miles to the Tulsa Zoo/Park 3 miles Baily's Golf Ranch 12 miles, Tulsa Expo and Water Park 18 miles from Oklahoma Aquarium. Featuring indoor pool, spa and sauna and a fitness center. Our business center is up-to-date with high speed internet access, and a printer is always open 24 hours for your convenience. Only minutes away from the Tulsa area which is great for the corporate or leisure traveler. Guest rooms complete with wireless high speed internet, ethernet cables also inside the rooms, refrigerators, microwaves, coffee makers, hair dryers, irons and ironing boards. We also offer a Deluxe Express Start Continental breakfast bar free to each guest. ... more   less 

Additional Information about Holiday Inn Express Owasso

Address: 7551 N Owasso Expy, Owasso, OK 74055-3624
Region: United States > Oklahoma > Owasso
Price Range: $121 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Owasso 2.5*
Number of rooms: 60
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Also Known As:
Holiday Inn Owasso
Owasso Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Owasso staff and other travellers.
1 question
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Dallas, Texas
7 months ago

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Questions? Get answers from Holiday Inn Express Owasso staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor end of hallway”
 of 5 bubbles 498kylek, 31 Aug 2015 | Read review
“Stay at another hotel.”
 of 5 bubbles MNall, 17 Mar 2014 | Read review
“wish i could give some tips here was a great experience all around”
 of 5 bubbles dilbert1206, 18 Mar 2013 | Read review
“Had no issues with our room on the first floor.”
 of 5 bubbles Guest51277, 12 Aug 2012 | Read review
“Ask for group discount if traveling with large grp”
 of 5 bubbles lovesmygirls, 17 May 2011 | Read review
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