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Extended Stay America - Portland - Beaverton

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Traveller (7)
Room & Suite (9)
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Overview
  • Excellent19%
  • Very good20%
  • Average17%
  • Poor19%
  • Terrible25%
Travellers talk about
“kitchen stuff”(2 reviews)
“month stay”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Concierge
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (140)
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21 - 25 of 136 reviews
Reviewed 21 July 2017 via mobile

The picture seems good, but it is not true... The room was dirty... the smell was weird ... I found rest of food on the table... the sheets didn't seem clean... it is "cheap" but it would be better if paid more in other hotel...More

Thank Vinicius_Gonc
Response from 00esa, General Manager at Extended Stay America - Portland - BeavertonResponded 22 July 2017

Vinicius, please accept our apologies for your unpleasant experience at our hotel. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We fell short in...More

Reviewed 14 July 2017

Room was grimy with a light senct of mold. The patch work on the dry wall looked like a child or a very unskilled adult attemped the fix. On the plus sie the staff was extermly friendly. This location needs upgrades for the building but...More

Review collected in partnership with Extended Stay
Thank X7182JBjamiel
Response from 00esa, General Manager at Extended Stay America - Portland - BeavertonResponded 15 July 2017

Thank you for your candid comments. Although you liked our associates, we apologize for falling short of your expectations. Various parts of our hotel are scheduled for renovation in near future, and we hope that you will visit us again in the future to see...More

Reviewed 28 June 2017

Could be cleaner-cabinets and carpet needed cleaning. However the staff was friendly and helpful at all times😊 Clean the carpet-it had sticky stuff where the sofa sat. Otherwise the stay was alright-quite comfortable!More

Review collected in partnership with Extended Stay
Thank hillchandrika
Response from 00esa, General Manager at Extended Stay America - Portland - BeavertonResponded 29 June 2017

Thank you for taking the time to review your experience. We are happy to know you had an overall comfortable stay with us and that you liked our helpful staff. However, we are sorry for the cleanliness issue you had and the inconvenience it caused....More

Reviewed 28 June 2017

DO NOT STAY HERE!!!! I reserved a room through their central reservations desk- had a confirmation number and a receipt ...and when my son arrived to check in- NO ROOM! Although they eventually acknowledged that he did in fact have a reservation, the reply was...More

Thank colleenflanigan72
Response from 00esa, General Manager at Extended Stay America - Portland - BeavertonResponded 29 June 2017

Thank you for sharing your review. We are terribly sorry about the issues your son experienced with his reservation, and even more so that we did not appropriately correct the situation. Your comments have been discussed with our team, and we are reviewing our procedures...More

Reviewed 17 June 2017

Stayed for 6 hours total . Was charged full price and not given the discount from hospital advertised . Room smelled strange with a strong odor, and bed comforter was stained as well as the floor . There were no trash bins anywhere in the...More

Review collected in partnership with Extended Stay
Thank jessiea820
Response from 00esa, General Manager at Extended Stay America - Portland - BeavertonResponded 18 June 2017

We sincerely apologize for the cleanliness issues you described. Your feedback has been shared with our housekeeping team in order to prevent such mistakes from happening again in the future. We are truly sorry for your unpleasant experience and hope you will afford us an...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Concierge
Room amenities
Microwave
Details
Price range
US$92 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$92 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (7)
Room & Suite (9)
Dining (2)
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Room Tips
"Second floor room"
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"All the rooms are pet-friendly!"
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"You have to ask now for the dishes and silverware to use in the kitchen"
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"Don't stay here no matter how good the price is."
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