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Hilton Garden Inn Bend

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#6 of 44 Hotels in Bend
Certificate of Excellence
GreenLeadersSilver level
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Hilton Garden Inn Bend
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815 Reviews from our TripAdvisor Community

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Showing 806: English reviews
Bend, Oregon
Reviewed 19 May 2016

Staff that treats you like a valued patron and support staff that fixes issues instead of playing the room shuffle. This was by far the greatest experience for a stay away from home. Clean, friendly, and well located.

Review collected in partnership with Hilton Garden Inn
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Thank birdog79
Portland, Oregon
Reviewed 18 May 2016

We love central Oregon's outdoor attractions, but as we have watched Bend become more urban, we enjoy the totality of the area. This motel has a great location to afford access to Bend's downtown and the Old Mill District. It is also allows easy access to the bypass. We were given bottled water at check in. Nice touch. Cookies were...

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Thank tommy_boy360
Renton, United States
Reviewed 17 May 2016

This was a great location to stay, we could walk to both the Old Mill district and downtown. It was close to walking trails. The bed was comfortable. There was nice cold water in the lobby. The room overall was clean and comfortable.

Review collected in partnership with Hilton Garden Inn
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Thank Mary M
Reviewed 17 May 2016 via mobile

Great place to stay! The staff was very helpful and the room was very clean, spacious and new. We were so close to the mall, great restaurants, the movies and beautiful walking trails. We plan to bring our family back this summer!!

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Thank Kim H
Colorado
Reviewed 16 May 2016 via mobile

Located in the mill district of Bend, OR the Hilton Garden Inn has a large, open lobby reminiscent of a mountain lodge, complete with fireplaces and lounging areas. Our room was spacious and clean and well maintained over our three night stay. There is no free breakfast, but the "cold" breakfast buffet items can be purchased for $5.99 and are...

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1Thank Schnu
castle rock, United States
Reviewed 11 May 2016

high end Hilton hotel, really modern, clean, good service, and great location. The entrance is impressive and gives you the feeling of a new hotel. The swimming pool is protected, and gives you great views of the Cascades. Rooms modern, comfortable, and roomy, with great views to the Cascades

Review collected in partnership with Hilton Garden Inn
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Thank Diana J
Gene O, General Manager at Hilton Garden Inn Bend, responded to this review

Thank you for taking the time to review our hotel. We appreciate the nice comments and look forward to you joining us again.

Eugene, Oregon
Reviewed 8 May 2016 via mobile

But maybe not for the price. This is a VERY expensive property for this brand/category, but having said that, it is indeed measurably better than many of its sister HGI's. You can expect exceptionally friendly and professional customer service, better-than-most common areas, fantastic location above the Old Mill and, if you pony up for it, a lovely, relaxing balcony/river view...

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Thank Sig79
Gene O, Manager at Hilton Garden Inn Bend, responded to this review

Thank you for taking the time to review our hotel. We appreciate your feedback regarding our room rates. We are always looking for your feedback to help us improve your experience. Your comments will be taken under consideration as we review our rates. We much appreciate your business, and am glad you had a great time with us.

nevada
Reviewed 7 May 2016

Very very nice HGI in the heart of Bend's burgeoning and hip Mill District. The top floor spa suites are excellent, two stories with loads of room, jacuzzi with a view, 3 tv's, superior private deck to enjoy the terrific view, especially at sunset. Nice lobby bar and very good cafe. Excellent free breakfast buffet.

Review collected in partnership with Hilton Garden Inn
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Thank markduck
Gene O, Manager at Hilton Garden Inn Bend, responded to this review

Thank you for taking the time to review our hotel. I am glad you enjoyed your stay with us, as well as the breakfast service. We do have options for free breakfast, Hilton HHonors elite members and the breakfast rate, however it is not always the case. If you have questions regarding our breakfast program, please feel free to contact...

Reviewed 5 May 2016

This hotel is very nice in appearance, but low on practical function. We booked the 2-bedroom suite, which was to be feather and down free (requested due to severe allergy). First, the room had feathered pillows. Past that problem the 2 bedroom suite had only 1 bathroom (which had the wallpaper peeling off the wall) and a non-functioning kitchen. There...

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Helpful?
Thank Lydia W
Gene O, Manager at Hilton Garden Inn Bend, responded to this review

Thank you for taking the time to review our hotel. We appreciate your feedback as it will help us to improve your experience as our guests. Your comfort and safety is very important to us, and we will be making changes to better serve your needs. Thank you for your business, and we hope to see you in the future.

Bellevue
Reviewed 4 May 2016

I know they call it Mt. Bachelor but I would like to change the name to Mt. Perfect and Bend Perfect. My stay at the Hilton Garden was also Perfect. Great Great Location. Coming back in a few weeks to take some more Perfect Turns at Mt. Bachelor.

Review collected in partnership with Hilton Garden Inn
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Thank Steve G
Gene O, Manager at Hilton Garden Inn Bend, responded to this review

Thank you for staying with us. We appreciate you feedback, and would be happy to change the name for you. Have a wonderful day, and we will see you next time you are in the area.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Garden Inn Bend is a business-friendly hotel located in Bend, close to Old Mill District, Les Schwab Amphitheater, and Deschutes Brewery. Free WiFi and parking. Nearby points of interest also include Tower Theater and Drake Park. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 3-star property has a 24-hour business center and offers small meeting rooms. Complimentary wireless and wired high-speed Internet access is available in public areas. This Bend property has 191 square meters of event space consisting of conference/meeting rooms. Room service is available. The hotel offers a made-to-order breakfast. Guest parking is complimentary. Additional property amenities include ski storage, laundry facilities, and express check-out. 96 air-conditioned guestrooms at Hilton Garden Inn Bend feature complimentary weekday newspapers and windows that open. Accommodations offer city, river, or mountain views. Beds come with signature bedding. Accommodations include refrigerators and microwaves. Bathrooms feature shower/tub combinations and hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to desks, guestrooms offer free local calls (restrictions may apply). Televisions have premium cable channels. Rooms also include blackout drapes/curtains, electronic check-out, and irons/ironing boards. Guests may request hypo-allergenic bedding, extra towels/bedding, and wake-up calls. Housekeeping is available daily. ... more   less 

Additional Information about Hilton Garden Inn Bend

Address: 425 SW Bluff Dr, Bend, OR 97702-1367 (Formerly Ameritel Inn Bend)
Region: United States > Oregon > Central Oregon > Bend
Price Range: $215 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Bend 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Ameritel Inn Bend Hotel Bend
Ameritel Hotel Bend
Bend Ameritel Hotel
Hotel Style:
#2 Romantic Hotel in Bend
#2 Family Hotel in Bend
#2 Business Hotel in Bend
#3 Green Hotel in Bend
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Bend staff and other travellers.
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Portland, Oregon
Salem, Oregon
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Questions? Get answers from Hilton Garden Inn Bend staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoyed having a view of the river”
L5640CSangelab, 20 Apr 2017 | Read review
“Ask for a room with a balcony and a view of the mountains.”
JasonA75, 19 Mar 2017 | Read review
“Overlooking the Old Mill”
flosser201, 17 Feb 2017 | Read review
“Request 3rd floor rooms, river view with balcony. Worth the extra...”
Pengramsn, 4 Feb 2017 | Read review
“All rooms are great - balcony/river view rooms especially so”
hotelreviewer333, 17 Jan 2017 | Read review
5 of 5