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All reviewscarl's jrbest westernscovered bridgefast food restaurantsgreat place to staystay there againwaffleswestern hotelsroom was clean and comfortablethe breakfast areaovernight stopbiscuits and gravyhot breakfastgreat bedsgreat stoproad tripvisit family
The staff and manager here were great. They were personable and called you by name. The hotel was fresh and clean, beds were very comfortable. Breakfast was very good, sausage, eggs, potatoes waffles, a wide variety of pastries, cereals, juice and coffee . I would...More
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Response from JessicaKunz, General Manager at Best Western Cottage Grove InnResponded 1 week ago
We are so happy you enjoyed everything about your stay. We do try to have excellent customer service, and clean rooms. We want all our guest to feel like family. Thank you for expressing how much you enjoyed our breakfast. We wish you safe travels,...More
We went to see our newest grandchild. We were here for two night and enjoyed the facilities. The staff were all great and friendly. All were professional and courteous. The GM was top notch, accommodating and very helpful.
I think its needs a better entrance...More
Response from JessicaKunz, General Manager at Best Western Cottage Grove InnResponded 27 December 2017
Thank you for being our guest, and thank you for sharing your happiness of your new grandson with us. We wish you safe travels, and look forward to having you as our guest again.
We come to Cottage Grove 3-4 times a year as we are wine club members at several local vineyards. This hotel is our first choice always for several reasons. The rooms are spacious, clean, and stocked with plenty of towels and toiletries. Jessica and her...More
Thank Suzanne M
Response from JessicaKunz, General Manager at Best Western Cottage Grove InnResponded 2 weeks ago
Suzanne, thank you for always staying with us, and thank you for taking the time to share your experience. We do take pride in our hotel. We look forward to having you as our guest again. Safe travels
This motel provides good value, a reasonable compromise between the size and appointments of the rooms and the cost of the stay. The rooms are clean and the beds are reasonably comfortable. The staff is exceptionally helpful and thoughtful! AND, they take pets! The breakfast,...More
Response from JessicaKunz, General Manager at Best Western Cottage Grove InnResponded 3 weeks ago
Thank you for being our guest, and we appreciate you letting us know about your stay. We do try to provide excellent customer service, and to make sure are rooms are clean and comfortable. We wish you safe travels, and hope that you will be...More
We went to rent room on 2/9/2018. Was told we can't rent because of our service animal. Explained ADA law. Clerk Brittany at front desk was not very helpful. Her attitude was condescending and unprofessional. Very uneducated of the ADA law and service animals. If...More
Response from JessicaKunz, General Manager at Best Western Cottage Grove InnResponded 12 February 2018
I am very sorry you had a bad experience, but I think you have confused us with another hotel. I do not have a front desk agent named Brittney. Please call me at 541-942-1000 because I want to make sure that this was not some...More