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The comfort suites Eugene is a good solid 3.5 star hotel. We had a king suite with whirlpool tub; a two bedroom suite. On the second floor. This hotel was very nice and comfortable. It is a very quiet neighborhood and you did not have...More
Response from EugeneComfortSuites1, Guest Relations Manager at Comfort Suites EugeneResponded 2 weeks ago
Thank you so much for sharing pictures, that is very great!
We liked reading your review. We're glad you stayed!
We stayed here while in town for my nieces graduation from UofO. It was very nice, the room was very spacious and our bed was comfy other than "flat" pillows. We tried to use the pool but it was freezing so didn't get past my...More
1 Thank gigitay
Response from EugeneComfortSuites1, Front Office Manager at Comfort Suites EugeneResponded 24 June 2017
Thank you for writing a review of our property.
There are several items you described which we really should have helped with, if our staff missed the opportunity to, we do apologize. We can certainly assist with better pillows and assistance with the jacuzzi controls....More
This hotel has the worst management staff of any hotel I have ever stayed at. The Manager of the hotel was extremely rude and should not be working in the service industry. I have never written an online review before but I have also never...More
Response from EugeneComfortSuites1, Front Office Manager at Comfort Suites EugeneResponded 3 weeks ago
We very much wish your stay would have been without shortcomings.
We take pride in our guest service and we are sorry our staff interactions fell short of your expectations.
We do however very much appreciate your business.
The room had a musty smell to it. The desk chair was broken and unsafe to sit in. The toilet handle was falling off and made it difficult to flush. Several lights were burned out and did not operate. NOT the quality I have been...More
Response from EugeneComfortSuites1, Front Office Manager at Comfort Suites EugeneResponded 4 weeks ago
Thank you for giving us constructive notes. We will have all of these issues taken care of as soon as possible. We do apologize for you having any subpar amenities in your room. That's not acceptable to us either.
I understand your disappointment, and hope...More
We have stayed at many Comfort Suites and had good experiences. This was NOT one of them. It takes alot for me to write a negative review. I will start with the good: close to the University of Oregon, quiet, comfortable beds, good wi-fi. Now...More
1 Thank Ravensgrammi
Response from EugeneComfortSuites1, Dylan, Guest Services at Comfort Suites EugeneResponded 8 July 2017
Thank you for the review.
I noticed this evening when reviewing the handling of the issues you encountered that there was a guest service courtesy that was not extended to you. I will send you an email regarding this tonight.
Please accept our apologies for...More
US$110 - US$227 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Green Hotel in Eugene
#3 Family Hotel in Eugene
#5 Romantic Hotel in Eugene
#9 Business Hotel in Eugene
Non-Smoking Rooms ,
Number of rooms
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