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Hampton Inn Eugene

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Hampton Inn Eugene
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458 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Eugene
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Showing 457: English reviews
Eugene, Oregon
Reviewed 15 May 2016

Woke up to black ants in the bed with us, on the furniture, and on the walls. When I told the front desk, her response was "Didn't you notice them last night?" followed by "We don't offer refunds, but I can send in housekeeping to spray your room."

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Helpful?
Thank L L
San Martin, California
Reviewed 15 May 2016

Never been treated so rudely... Charged my account 3 times- never took responsibility for the charges - acted like too bad your problem - yelled at my daughter whose is 23 years old - used foul language- do not stay there - rude rude employees- want my money back

Review collected in partnership with Hampton
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Thank CindyDom
baker city, United States
Reviewed 11 May 2016

I Always enjoy staying at Hampton Inns. Hampton Inns have always provided a Wonderful breakfast, clean rooms and Large rooms with exceptional staff and Great service. Pool areas are large, clean, and quiet. Staff treats me as though they are actually delighted to see me.

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Thank Terry D
Sandy, United States
Reviewed 10 May 2016

Great customer service! Jesse at the front desk has excellent customer service skills. All of the staff I have encountered are friendly and helpful. Rooms are clean and comfortable. Check in and check out is easy to navigate. The continental breakfast offers a wide range of options and is kept stocked and clean.

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Thank Stacy C
Reviewed 2 May 2016

I was disappointed in this stay. DID not care for the location, and the room was not great. The staff was dismissive and rude. The breakfast was grose and not appetiizing at all. I did not feel safe at this hotel. I will not stay at this Hampton again.

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Thank kaalenaa
Salem, United States
Reviewed 27 April 2016

I stay in hotels very often for business and this hotel had the worst breakfast selection I've seen in a long time. Also, what was served was horrible tasting. Bring Your Own Breakfast! Hotel does not have a spa or hot tub, a must for hotels after using exercise equipment, or in my case out running a local track.

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Thank Darren S
Missoula
Reviewed 27 April 2016

Not good for the price. Poor quality breakfast. Very unfriendly housekeeping staff. Very distant food service staff. Very distant front desk staff. Need to improve quality of entire hotel when priced so high.

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Thank Scott D
Davis, United States
Reviewed 26 April 2016

I have stayed in a ton of Hamptons over the years, will not come back to this one. Rooms were not very nice and way outside of town. The Hilton in town was not much better, the staff was not helpful and property was not clean.

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Thank Anthony M
Eugene, Oregon
Reviewed 26 April 2016

The staff was very knowledgeable and efficient about the the property and places to visit while in town. I'll return on my next vacation. The attractions were well worth my time and money. It's been an enjoyable visit.

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Thank 144justusmoseley
Foresthill, United States
Reviewed 18 April 2016

First of all I have to say that the place was very clean. They must have a problem here with people stealing towels because the bathroom was minimally stocked. Limited amount of toiletries were offered; No mouth wash, shoe polishing mitts, etc. as I've been accustomed to seeing. As a gold honors member I was not offered any snacks at...

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Thank Clayton C
happygirl24, Manager at Hampton Inn Eugene, responded to this review

Dear Clayton C, I do apologize, your stay was not as expected. As afar as the towels, each room with a King bed has 3 towels in the room, and 3 of everything, and rooms with 2 beds have a set up of 4 towels which is very standard for all Hamptons. We are also available 24 hour a day,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Eugene is located close to Lane Events Center, Maurie Jacobs Park, Territorial Vineyards and Wine Company. Free amenities include WiFi, hot breakfast, indoor pool and a fitness center. ... more   less 

Additional Information about Hampton Inn Eugene

Address: 3780 W 11th Street, Eugene, OR 97402
Region: United States > Oregon > Eugene
Price Range: $166 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Eugene 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Hampton Inn Eugene Hotel Eugene
Eugene Hampton Inn
Hotel Style:
#8 Family Hotel in Eugene
#10 Business Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Eugene staff and other travellers.
4 questions
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oregon
9 months ago
Houston, Texas
9 months ago
over a year ago
Florence, Oregon
over a year ago

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Questions? Get answers from Hampton Inn Eugene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The floor did not seem very solid, i.e., as I walked I could hear my foot steps, so it might be best to get a room on the top floor.”
golfnut71952, 7 Jan 2017 | Read review
“Choose a room facing away from West 11th”
choppes1, 22 Aug 2016 | Read review
“Try to get top floor rooms.”
Molecularpenguin, 26 Jul 2016 | Read review
“Don't stay in this hotel if you want good customer service”
barbaraa694, 21 May 2016 | Read review
“Dont stay there.”
kaalenaa, 1 May 2016 | Read review
5 of 5