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Phoenix Inn Suites Eugene

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Traveller (41)
Room & Suite (29)
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Overview
  • Excellent36%
  • Very good41%
  • Average12%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Phoenix Inn Suites Eugene
Special Offer: 🍻Calling Brew Lovers🍺
Hotel packages
Offers from Phoenix Inn Suites Eugene
Special Offer: 🍻Calling Brew Lovers🍺
Hotel packages
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Nearby Hotels
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Reviews (338)
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All reviewsturkey sausagepancake housebiscuits and gravywafflescollege tourvery nice staysitting arearooms are hugewithin walking distancefamily suitenice breakfastpool and hot tubduckmorning breakfastfresh fruitclean roomsthe staff was friendly and helpful
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51 - 55 of 334 reviews
Reviewed 23 August 2017

The room was very clean, nice, and large. Bed was comfortable. Staff was very pleasant. The bathroom switch turned on both the light and the fan. This was a problem, because the fan sounded like a jet airplane taking off. Fortunately we bring along a...More

Thank David G
Response from Courtny O, Guest Relations Manager at Phoenix Inn Suites EugeneResponded 30 August 2017

Hi David- Thank you for your review and such nice comments. I have brought up your concern about the fan noise to our maintenance staff as that level of noise is not intended. We hope we can show that this was an anomaly on your...More

Reviewed 23 August 2017

room as clean and as expected, perhaps a little larger than most double queen. had a nice 2-person couch for working and lounging on, also pulled out to a bed, which was not used. The bathroom was just a toilet and tub/shower, which was a...More

Thank star-chad-star
Response from Courtny O, Guest Relations Manager at Phoenix Inn Suites EugeneResponded 30 August 2017

Hi there! We really appreciate you taking the time to give our hotel a review. We really like our mini-suite set up here too! It really makes for a more comfortable stay with the extra room. The desk agents work really hard to give you...More

Reviewed 22 August 2017

I made reservations at the Phoenix Inn Eugene for a total of 6 nights for my cousin and her husband. They kept remarking about how comfortable they were there and their great breakfast. My cousin couldn't believe they used real tableware and coffee cups. Her...More

Thank ph0enix2017
Response from Courtny O, Guest Relations Manager at Phoenix Inn Suites EugeneResponded 29 August 2017

Hello Ph0enix2017- We are so grateful that your family had such a memorable visit here at our hotel. We take great pride in providing our guests a "home away from home" which includes everything you mentioned. We hope to see you and yours for the...More

Reviewed 18 August 2017

The receptionists were two guys with class. Very clean hotel and spacious rooms. Beds were very comfortable except the folding sofa was terrible. Plenty of choices for breakfast. Walking distance from downtown, restaurants and whole food.

Thank Jeanne B B
Response from Courtny O, Guest Relations Manager at Phoenix Inn Suites EugeneResponded 29 August 2017

Hi Jeanne! Thank you so much for your sweet comments about our front desk staff. They are some of the classiest around. Although we'd like to take credit for our amazing location, it is just an added perk around her. Thank you again!

Reviewed 10 August 2017 via mobile

Great hotel- clean, quiet, friendly staff and free breakfast. Very convenient location. Easy walking distance to downtown, campus, restaurants, tap houses and dispensaries. Easy road access to get out of town. We had a King Suite on 4th floor on the quiet creek side. It...More

Thank 52maui
Response from Courtny O, Guest Relations Manager at Phoenix Inn Suites EugeneResponded 11 August 2017

Thank you for sharing your review of your most recent visit to the Phoenix Inn Suites- Eugene. We really appreciate such kind words about our staff and amenities here. We hope to have the opportunity to welcome you back soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$98 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$98 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (41)
Room & Suite (29)
Dining (10)
Pool & Beach (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
dineum
27 April 2017|
Answer
Response from Courtny O | Property representative |
Hello- We are currently sold out for May 5th. You can check availability at any time by calling 541-344-0001. Thank you!
0
Votes
Mary T
14 March 2017|
AnswerShow all 2 answers
Response from Sabrina T | Property representative |
Hello, Our pool is open at 5:30am to 10pm. During those hours it is for adults and children. Please let us know if you have any other questions.
2
Votes
Melissa830
28 January 2017|
AnswerShow all 6 answers
Response from Sabrina T | Property representative |
Hello, We have many restaurants in walking distance from the hotel. We have Elk Horn Brewery that is a southern style cuisine, Chula's Mexican Restaurant, Glenwood Café offers a wide variety of meals, Manola's Thai Cuisine... More
1
Vote
Room Tips
"Walking/biking distance to U of O locations."
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"We were on the 4th top floor facing the main road but had no issues with noise."
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"I think the layout is this: One-bed rooms face the parking lot and main drag. Two-bed rooms face the creek."
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"Ask for a room at the back of the hotel to avoid traffic noise at night."
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