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Express Inn and Suites

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1 room 2 adults 0 children
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Express Inn and Suites
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54 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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Reviewed 3 weeks ago

Horrible customer service. Hotel is a rip-off. Have proof that Booking.com sent me a cancellation notice for a room I wanted. Called hotel who said that I had to speak with booking.com. I called and they again stated the room was cancelled and I could not have it because the hotel was sold out. Had to drive an hour and...

Thank Jean S
Grand Junction, Colorado
Reviewed 7 October 2016

Not clean, sofa with burn hole & stained & dusty. Had to ask for extra towels, one each only, one pillow each only, complimentary bar of soap very strange,(uponuse, melted on outside inside like a piece of clay), shampoo in a 'catsup from McDonalds'looking packet, no exmtra blanket, pillow--I hate to think I actually slept on it, something nasty looking...

Mtn. View, CA
Reviewed 28 September 2016

I was in room 105 on the ground floor. I found the place to be clean, spacious, with comfortable bedding. Although this hotel is not located in the best section of town, the price was right, the access easy, and the price was right. I was far enough away from the street that I was not bothered by the noise.

Thank NanRecker
Federal Way, Washington
Reviewed 13 September 2016

The room was clean and the people at the front desk were friendly, helpful, and conversational. The room was neat, clean, and well-maintained. Though near an active late-night commercial area and busy street, our room was not noisy. The air conditioning worked well and was not overly noisy. The beds and the bedding were comfortable. The bathroom was clean and...

Thank Guy-Linda71
West Concord, Minnesota
Reviewed 12 September 2016

The desk clerk who checked us in was very helpful and pleasant. Our room was clean and very spacious. It was nice having the vanity and sink separate from the shower and toilet because it made it easier for two of us to get ready at the same time. The only negative thing was that both the entrance door and...

Thank Rhonda H
Somerset, Massachusetts
Reviewed 24 August 2016

This hotel was conveniently located to the University of Oregon without being in the heart of the city. Parking was free and the room was clean and comfortable. We were in walking distance to a great restaurant , Fisherman's Market!

Thank Janel P
Salem, Oregon
Reviewed 23 June 2016

The room was really big, nice updated sink and bathroom area and the AC worked great. Check in was fast and easy. I liked how there was a mini fridge and microwave just in case. Check out was somewhat of a let down. Went to give my key to the front desk half hour before 11am- (check out) and the...

Thank Mindy4541
Klamath Falls, Oregon
Reviewed 15 April 2016

The room was fine except the the bed was SO close to one wall it was difficult to get in and out. We could have used another blanket. Very pleasant staff and very clean. Typical motel breakfast THOSE waffles, coffee (not hot), sugar cereal and OJ (fake this time)

Thank awomancalledSam
Pittsburgh, Pennsylvania
Reviewed 27 September 2015

Had the bad luck of staying there while road work was being done , but it wasn't the fault of the hotel. They tried very hard to be helpful in getting in and out of the parking lot. We have stayed in this hotel one time before. The price was good, the room was nice and clean. We stayed there...

Thank Mel S
Reno, Nevada
Reviewed 16 September 2015

Owners very nice...but carpet unraveling, mold in bathroom, kinda sketchy area, and breakfast was a packaged Danish, brown banana, and coffee color of tea. Needs some TLC. Near a nice beer garden. Road construction in front road.

Thank b0wfant

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Breakfast included
Official Description (provided by the hotel)
Express Inn & Suites, is a AAA Approved, 2 Diamond, hotel in Downtown Eugene. Built in 2004, we provide Single, Double, and Suites. We are close to the University of Oregon, Hult Center, and fine restaurants. ... more   less 

Additional Information about Express Inn and Suites

Address: 990 W. 6th Ave, Eugene, OR 97402
Region: United States > Oregon > Eugene
Price Range: $71 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Express Inn and Suites 2*
Number of rooms: 24
Reservation Options:
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Also Known As:
Express Hotel Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Express Inn and Suites staff and other travellers.
3 questions
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Tidewater, Oregon
over a year ago
Baker City, Oregon
over a year ago

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Questions? Get answers from Express Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only tip - find someplace else to stay!”
 of 5 bubbles 501jackied, 7 Oct 2016 | Read review
“I recommend going for those rooms that are towards the center of the buildings for the quiet that it offers.”
 of 5 bubbles NanRecker, 28 Sep 2016 | Read review
“Ground-level floors save carrying bags upstairs.”
 of 5 bubbles Guy-Linda71, 12 Sep 2016 | Read review
“Our room was a corner room and was very quiet.”
 of 5 bubbles RhondaH895, 11 Sep 2016 | Read review
“You're right on the main road.”
 of 5 bubbles 973janelp, 24 Aug 2016 | Read review
5 of 5