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Candlewood Suites Eugene Springfield, an IHG hotel

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3005 Franklin Blvd, Eugene, OR 97403-2265
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (40)
Room & Suite (37)
Dining (1)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Candlewood Suites Eugene Springfield, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 41 hotels in Eugene
Location
Cleanliness
Service
Value
We are a 'brand new' all suite hotel perfect for the extended stay traveler. We have state of the art kitchenettes in all of our rooms and the latest exercise equipment in our fabulous workout facility. Stay in one of our beautiful 'Willamette River View' suites while enjoying a free movie rental from our 'Lending Locker'. 'The Candlewood Cupboard' is always stocked with your favorite beverages and snacks available 24 hours a day for your convenience. Your pets are welcomed here! Our motto at the Candlewood Suites is: "Consider Us Home"
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Snack bar
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
BBQ facilities
Convenience store
Parking
Wifi
Vending machine
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
River View
Languages Spoken
English, Spanish
152Reviews2Q+A41Room tips
Traveller rating
  • 81
  • 48
  • 10
  • 6
  • 7
Time of year
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Popular mentions
Mary C wrote a review Dec 2021
1 contribution
My stay was pretty much perfect at the Candlewood. At check in the front desk agent Crystal was so delightful and very helpful, she made sure to exceed our expectations, right from the start we felt very welcomed! A big shout out to Crystal for doing such a great job and being extra helpful with all our questions!!Our room was very clean and tidy, spacious and a great view from the free upgrade we received at check in. We will definitely be staying here again, when the staff is as wonderful as this experience we didn’t want to leave! Mary C.
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Date of stay: December 2021Trip type: Travelled with family
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wireless_in_CA wrote a review Sep 2021
United States4453 contributions3955 helpful votes
We stayed here one night on our way up to Washington. The main reason for selecting this hotel was the $25 fee for having our dog stay with us. This was a good deal considering other chains can charge up to $100. Parking was free but we were given a parking pass that had to be displayed on our cars. The lot was shared with two other hotels. Lots of construction workers (per the front desk) and their big pickup trucks filled the lot. A small dirt parking lot was also available for overflow. We received a fairly large downstairs room with two queen beds. Lots of room for us and the dog. A desk served as a dual work or eating table. The kitchenette was small but stocked with all the essentials. If one needed to actually cook a request to the front desk had to be made for I assume a hot plate and pots or pans. Our room faced the parking lot so it was quiet. Beds were comfortable and the bath was good especially after our long drive. All the amenities were located on the first floor. The gym had both cardio and all in one weight machine squeezed together in a smallish room. The marketplace was stocked with snacks and drinks that you bring to the desk to pay. Free hot coffee was available all day. Lastly the hotel also had a nice lending wall filled with DVDs, books and games. Return after finished or just leave in the room after checking out. Location was also a good choice.
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Outdoor patio and BBQ area another nice amenity if staying for awhile.
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5 Helpful votes
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Melinda D wrote a review Jul 2021
San Francisco, California50 contributions7 helpful votes
Well-designed and organized hotel with great staff and pet friendly too. The room was designed for all-purpose stays – a kitchen, a work area, a recliner for reading. Hotel has good facilities (elevator, gym, laundry, food pantry and grubhub delivery depot) and the room furnishings are updated and comfy. Creative touches and care given to making your stay smooth and effortless. Nice parks within a 5 min drive (Hendricks park is just around the corner). I had a great stay at Candlewood Suites in Eugene-Springfield and won’t hesitate to stay here again.
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Date of stay: July 2021
Value
Cleanliness
Service
Room Tip: Views on River side are lovely though you might want a room on an upper floor due to Franklin...
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welovehotels wrote a review Jul 2021
Tigard, Oregon26 contributions16 helpful votes
First let me say that I requested a manager to call me which didn’t happen. I wanted to share areas of improvement and that our stay was below standard. Trash is parking lot - everywhere! Overflowing from trash cans. People working on cars and motorcycles in parking lot. Parking shared with 2 hotels - not sure how that will work in the busy season. People wander into lobby off the street. We arrived early and our room wasn’t ready. No big deal - but couldn’t use the restroom due to someone locked themselves in there for awhile. The front desk manager just shrugged when I suggested maybe they check in on them? Turns out it was someone that was living on the street. We left and were told we’d get a phone call when room was ready which didn’t happen. Continued to wait even after check in. Trash was left on the floor on the side of the bed from previous guest (in a time of Covid deep cleaning?) Dishes were left from previous guest in dishwasher. There was no soap/shampoo in the permanent fixture in shower. Overall, this hotel just seemed uncharacteristically dirty (including lobby floors were filthy).
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Date of stay: July 2021Trip type: Travelled on business
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Response from IHG Service, Owner at Candlewood Suites Eugene Springfield, an IHG hotel
Responded 24 Jul 2021
Hi welovehotels, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding cleanliness, parking lot condition, and customer service. I understand your dismay and I am sorry. This is not the relaxed and casual lifestyle experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I appreciate you as our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
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CalRuss wrote a review May 2021
Battle Ground, Washington252 contributions30 helpful votes
+1
We had a 4th floor corner suite with a nice view of the Willamette River. The spacious and comfortable suite was very pleasant, featuring a king bed, a recliner, a sofa, desk, entertainment center, large full bath, and an excellent kitchen area fully stocked with cooktop, refrigerator with ice maker, coffee maker, and all the dishes, drinkware, and flatware one would need for a temporary stay. Our compliments to the check-in desk clerk who went above & beyond to try to solve a television problem. While it remained unresolved, leaving us without use of the TV for any purpose (not even playing DVDs), she tried her best. The firmness of the bed was not to our liking, but such things are quite subjective. Room cleanliness was excellent. We appreciated the sanitizing of all surfaces and all kitchen equipment, serveware, dishware, flatware, etc. All food related items were run through the dishwasher prior to our arrival, and remained there instead of put out in the cupboards. There were some soiled areas in the couch upholstery, and the recliner had a bit of seam separation. Bedding and linens were very nice, the towels fluffy and absorbent, the shower gel, shampoo, and conditioner dispensers nicely filled. One Hint: the ice maker can be turned on or off. You'll need to turn it off before bedtime.
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Date of stay: May 2021
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PRICE RANGE
US$94 - US$203 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOregonEugene
NUMBER OF ROOMS
87
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Frequently Asked Questions about Candlewood Suites Eugene Springfield, an IHG hotel
Which popular attractions are close to Candlewood Suites Eugene Springfield, an IHG hotel?
Nearby attractions include Autzen Stadium (2.3 km), Cascades Raptor Center (6.9 km), and Willamette River bike trail (4.9 km).
What are some of the property amenities at Candlewood Suites Eugene Springfield, an IHG hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Candlewood Suites Eugene Springfield, an IHG hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Eugene Springfield, an IHG hotel?
Guests can enjoy barbeque facilities and a snack bar during their stay.
Is parking available at Candlewood Suites Eugene Springfield, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Eugene Springfield, an IHG hotel?
Conveniently located restaurants include Prince Puckler's Gourmet Ice Cream, Sweet Life Patisserie, and Sabai Cafe & Bar.
Are there opportunities to exercise at Candlewood Suites Eugene Springfield, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites Eugene Springfield, an IHG hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Candlewood Suites Eugene Springfield, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Candlewood Suites Eugene Springfield, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.
Does Candlewood Suites Eugene Springfield, an IHG hotel have any great views?
Yes, guests often enjoy the river view available here.