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Valley River Inn

PricelineUS$128*
View Deal
#4 of 34 Hotels in Eugene
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$139*
US$128*
Great Deal
US$139*
US$139*
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Valley River Inn
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661 Reviews from our TripAdvisor Community

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There are newer reviews for Valley River Inn
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Showing 661: English reviews
Reviewed 4 weeks ago

This place was nice, you could tell it was an older property that had been redone well. Pros: Location, right across the street from a lot of shopping and restaurants. Spacious rooms very large. Balconies Conference facilities were great, lunch was fantastic. Wifi was great. Cons: No free breakfast Water pressure in shower just okay Parking near room is not...

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Helpful?
Thank Tomas C
Reviewed 4 weeks ago

Breakfasts ordered via room service were excellent and fresh and warm. However, entry hallway to rooms were dark and dingy. Most windows on property were smudged and dirty. Hem in sheer curtain in my room raveling and raggedy. Staff friendly enough, but interior property itself needs deep cleaning and updating. Will attend conference again but will not stay here.

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Helpful?
Thank lisabB4685PX
Cheryl M, General Manager at Valley River Inn, responded to this review

Thank you for staying with us and providing helpful feedback. I am happy you enjoyed Room Service and I will share with my team. We are in the process of designing all new sheers for the entire hotel as we do recognize the need for some updates. Please forgive us and know that our ownership is committed to a multi...

Yachats, Oregon
Reviewed 18 April 2017 via mobile

our trip today was awesome for us. We are ardent diets controlling carbs and thus Buffet was perfect for us plus the service from Suzie was excellent and view of the Mckenzie made the day .. thank you Sweetwaters

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Helpful?
Thank TomCFMoore
Cheryl M, General Manager at Valley River Inn, responded to this review

Thanks for the wonderful review! We do have a beautiful location and I am happy Suzie made a difference in your experience! The patio should be open soon, so hope to see you back soon!

Yachats, Oregon
Reviewed 17 April 2017

my wife and I have stayed with them several times and we always enjoy our stay when we do. The room is spacious, clean and smells nice. The restaurant is really nice with views along the river, and room service is also very good.

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Helpful?
Thank Martin B
Cheryl M, General Manager at Valley River Inn, responded to this review

Thank you for your loyalty. I really appreciate the feedback and of course, the five stars!

Eugene, Oregon
Reviewed 15 April 2017

Beautiful view of river. Waitress Lisa D. and waiter Ryan were especially helpful, not invasive - just the right amount of attention - coffee refills, etc. I notice a restaurant's fruit - the quality was fantastic - not canned - very fresh (NOT old refrigerated). The food was attractively displayed and very good. I especially liked the breakfast. Eggs perfectly...

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Helpful?
Thank margjones2017
Cheryl M, General Manager at Valley River Inn, responded to this review

Thank You Margjones2017, I am happy to read you enjoyed your experience. I will be sure to celebrate Lisa and Ryan, they are special people to me too.

White Rock, Canada
Reviewed 15 April 2017 via mobile

Located on the bank of a very peaceful river this hotel offered us a very restful stay complemented by a excellent dinner and breakfast. The service at breakfast was very good and the food was also very good as well. Thank you

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Helpful?
Thank BillyV007
Cheryl M, General Manager at Valley River Inn, responded to this review

Thanks for the wonderful feedback. I am happy you enjoyed the Valley River Inn. Plan another vist back soon, they tell me Spring is around the corner!

Tacoma, United States
Reviewed 12 April 2017

Close to everything. Valley River Mall is located right across the parking lot.Rooms are large and exceptionally clean. The Sweetwater Restaurant has a limited Menu, but what they have is excellent food. Very friendly, helpful staff in hotel and restaurant. I highly recommend staying here.

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Helpful?
Thank Dennis M
Cheryl M, General Manager at Valley River Inn, responded to this review

WOW! Thanks for the 5 star review Dennis.

San Jose
Reviewed 12 April 2017

This hotel was definitely a pleasant surprise. Loved the interior decor of the hotel and the great service and excellent food at the river view restaurant (Sweet Waters). Also, my room was huge. It was not an upgraded room.

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Helpful?
Thank Angela C
Cheryl M, General Manager at Valley River Inn, responded to this review

Thank you for writing a review Angela. Yes, our standard rooms are quite large and I am happy to read you had a great experience with us! Chef Ray in SweetWaters..... is a great culinary talent, we are lucky to have him. Hope to see you back soon.

Charlotte, North Carolina
Reviewed 12 April 2017

The Valley River Inn was a decent hotel. For the price, I expected a little more than an outdated hotel with bad customer service from the front desk. The hotel was outdated. The room seemed run-down and the bathroom had an updated sink but nothing else. The river view was nice. When we checked-in and out the front desk service...

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Helpful?
Thank 327meredithm
Cheryl M, General Manager at Valley River Inn, responded to this review

Hi Meredith, Please accept my apology for the unfriendly service my team provided. As that is certainly not my goal, I do appreciate your feedback and will use your review as a training tool for my team. Please forgive us and know that guest service as at the top of my list and I promise to address this. Thank you...

Reviewed 9 April 2017 via mobile

I was excited about staying at this hotel, however my expectations were soon dashed. My executive suite room hosted a broken window in the bedroom, there was an open gap at the top of the window, not a safe feeling for a solo traveler. I found leftover crackers on the end table, which made me wonder was the room dusted...

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Helpful?
Thank Cathy D
Natasha_Herndon, Director of Sales at Valley River Inn, responded to this review

Greetings Cathy - unfortunately it seems we missed the mark in several areas on your recent stay. I have sent a private message so perhaps we can speak further. Thank you for bringing this to our attention.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to one of the most time-honored and respected hotels in Eugene, Oregon. From its versatile event space to its award-winning restaurant, Valley River Inn offers Northwest hospitality at its best, with signature West Coast charm. Gaze out across the Willamette River, Owen Rose Garden, and our beautifully landscaped courtyards from your own private balcony or patio. Enjoy our large outdoor swimming pool, indoor whirlpool, sauna, and fitness facility. ... more   less 

Additional Information about Valley River Inn

Address: 1000 Valley River Way, Eugene, OR 97401-2215
Region: United States > Oregon > Eugene
Price Range: $161 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Valley River Inn 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
The Valley River Hotel Eugene
Valley River Hotel
Hotel Style:
#2 Green Hotel in Eugene
#5 Business Hotel in Eugene
#7 Family Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Valley River Inn staff and other travellers.
11 questions
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Parma, Ohio
2 months ago
8 days ago
Cliffside Park, New Jersey
23 days ago
california
over a year ago
over a year ago

See all questions (11)

Questions? Get answers from Valley River Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool rooms and river views are better than parking lot view”
williamdunsmore, 21 May 2017 | Read review
“Pay extra for River View room”
joannay939, 16 May 2017 | Read review
“Riverside is nice”
991megh, 10 May 2017 | Read review
“our room was excellent ~ room # 126”
782ruthannc, 6 May 2017 | Read review
“River view rooms the best”
richardkV987WO, 3 May 2017 | Read review
5 of 5
Priceline
US$128* /night
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Booking.comUS$139
TravelocityUS$139
CheapTicketsUS$139
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*Disclaimer
Prices are for 1 room, 2 adults
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