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We have stayed at several over the years and this one was good, and did not disappoint us. Reasonably priced. Get a room facing west to make it quieter. But ours was very quiet. The room was clean with all the usual amenities. The air...More
Clark Morningstar, desk clerk, literally saved our butts when we had made a reservation in Grant NM thinking it was Grants Pass. When I discovered my error, I immediately cancelled the NM reservation but when I tried to contact HIE Grants Pass or the IHG...More
Thank Pat T
Response from Doug B, General Manager at Holiday Inn Express Grants PassResponded 21 August 2017
Yes, Clark is an amazing member of our front desk team and we are fortunate to have him working with us. Thank you for recognizing him and his efforts to assist guests when there are issues. Thank you again and we look forward to your...More
Great room amazing breakfast great staff upstairs jacuzzi above us was deafening in bathroom....ridiculously loud..really appreciated microwave n largish refrigerator...we have dogs and they were welcomed and there is a large grassy area for them ..really nice to stay there
Visited Crater Lake & needed a place to rest before the next days adventure.
CheckIn was smooth. Room was nice. Uses bath & body works products. Asked where the pool & hot tub were located, turns out it is used by this motel & the...More
Ask to stay on the top floor. The rooms below are woken up by the people walking across the floor above them. It's amazing they built a hotel with such thin floors. The hotel was in a convenient location.More
Response from Doug B, General Manager at Holiday Inn Express Grants PassResponded 18 September 2017
Thank you for taking the time to let us know about our hotel and the challenges you experienced due to noise from other guests. I appreciate you letting us know so we can provide you with a guest room that may be in a quieter...More