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Customer service was terrible. The hotel had water on the steps and floors with no wet floor signs. The front desk man lied and said there was a $50. Security deposit and my bank card was charged $110.
I stayed at the Comfort Inn in Hermiston Oregon last week.
This hotel is very luxurious. The bathroom made me feel like I was at the Waldorf. Just beautiful. The bed was clean and comfortable. The sheets were a fine thread count. Overall simply outstanding....More
Thank Casey M
Response from Jackie S, General Manager at Comfort Inn & Suites HermistonResponded 2 May 2017
The Staff of Hermiston Comfort Inn & Suites Thank You for your comments. We are very happy to hear you enjoyed your stay with us and hope to see you back at our hotel very soon.
We were very impressed with how clean and new everything was in this hotel. The bathroom was especially nice with a glass door shower. The only issue we had was that the ceiling was very thin in that we could hear every stomping footstep from...More
I don't like writing "bad" reviews....but when the A/C never cooled our room, refrigerator was warm, dog hair and stains on pull out sofa, and ice maker on our floor was out of order, and pool was also out of order.....just too many things went...More
Response from Jackie S, General Manager at Comfort Inn & Suites HermistonResponded 2 days ago
Sorry to hear you did not enjoy your stay with us. We do have several pack and plays and cribs available to guests upon request. We had a unexpected maintenance event in the pool and had to close it down. Again sorry you did not...More
We would not have stayed at this motel, but it was dark and stormy on unfamiliar mountain roads and we just wanted a room. Since this motel is located all by itself and there isn't another room for miles they charge over $100 a night....More
Thank Dawn W
Response from Jackie S, General Manager at Comfort Inn & Suites HermistonResponded 1 week ago
Sorry to hear you did not enjoy your stay with us. We hope that you would try us again.
US$91 - US$131 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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