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    Extended Stay America - Portland - Hillsboro

    169 reviews
    #15 of 20 Hotels in Hillsboro
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    19311 NW Cornell Rd, Hillsboro, OR 97124-9010
    +1 877-432-9997
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    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
    ExtendedStay
    US$114
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    Booking.com
    US$114
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    US$114
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    ExtendedStay
    US$114
    Booking.com
    US$114
    Hotels.com
    US$114
    Expedia.com
    US$114
    Priceline
    US$114
    Travelocity
    US$114
    Orbitz.com
    US$114
    Hotwire.com
    US$114
    TripAdvisor
    US$114
    getaroom.com
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    Traveller (21)
    Room & Suite (41)
    Dining (4)

    About

    3.5
    Very good
    169 reviews
    Location
    Cleanliness
    Service
    Value
    Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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    Full view
    Property amenities
    Free Parking
    Fitness Centre with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Pool
    Breakfast included
    Business Centre with Internet Access
    Meeting Rooms
    Multilingual Staff
    Non-Smoking Hotel
    Outdoor pool
    Pets Allowed ( Dog / Pet Friendly )
    Self-Serve Laundry
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    Room features
    Air Conditioning
    Family Rooms
    Kitchenette
    Microwave
    Non-Smoking Rooms
    Good to know
    HOTEL STYLE
    Budget
    Centrally Located
    HOTEL CLASS
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    169Reviews
    70Photos
    2Q+A
    33Room tips

    Reviews

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    Traveller rating
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    • English
    Popular mentions
    So So
    could have been cleaner get what you pay for convenient location for us breakfast is a disappointment some staff could use a lesson in leaving their personal life at home while at work ! beds were ok for comfort
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    Date of stay: October 2018
    Response from 00esa, Manager at Extended Stay America - Portland - Hillsboro
    Responded 30 Nov 2018
    Alisa, thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we apologize for the cleanliness issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these problems from happening again. Also, your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
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    Hotel's Favourite
    Convenient and Clean
    Stayed here recently the reviews online where horrible. I found this hotel quiet,clean, conveniently located and Staff was very nice and helpful. Would highly recommend it to all my family and friends
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    Date of stay: June 2018
    Response from 00esa, Manager at Extended Stay America - Portland - Hillsboro
    Responded 26 Jun 2018
    Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
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    Just so so
    I visited this hotel on a business trip, what a huge disappointment. The hotel is almost seedy, dirty floors, etc. Got to my room, (suite) what a bad joke, decent kitchen, to bad there is NO silverware, glasses, plates,mugs, anything. The only thing you can do in this kitchen is…
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    Date of stay: September 2018
    Response from 00esa, Manager at Extended Stay America - Portland - Hillsboro
    Responded 2 Oct 2018
    Thanks for being our guest. We offer our sincere apologies for the cleanliness issue and for not explaining our kitchenware policy to you upon arrival. Your feedback has been shared with the housekeeping and maintenance team to review and action. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Please consider a return visit to our hotel, so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
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    +2
    Room Unsat!
    Hello, We are sharing our overnight stay with you because we feel we were way overcharged for the kind of room, and the cleanliness that was not offered , and our bad experience. The bed had Black Hairs in the sheets and they didn't look clean and too wrinkled like someone had…
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    Date of stay: August 2018
    Response from 00esa, Manager at Extended Stay America - Portland - Hillsboro
    Responded 10 Aug 2018
    Kemberly, thank you for being our guest. We sincerely apologize that you and your family encountered so many difficulties during your stay with us and for the inconvenience it caused. Your comments have been shared with the appropriate team members, so we can take action to prevent these issues from happening again. Also, kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items upon request. We would like to regain your trust and hope you all will give us that chance in the future. Sincerely, Hotel Management
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    Satisfactory
    I had never stayed at Extended Stay before. The room was average, beds and pillows were comfortable. Had to ask four times for kitchen articles and finally went down and carried them up myself. There were cooking odors in the halls, since people do live there for longer periods…
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    Date of stay: August 2018
    Response from 00esa, Manager at Extended Stay America - Portland - Hillsboro
    Responded 9 Aug 2018
    Mary, thank for sharing your feedback online. Although you liked certain offerings and had an overall pleasant stay, we apologize for the difficulties you encountered here. Your feedback is discussed with appropriate individuals as it will help us improve our facilities going ahead. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
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    Is smoking allowed in any rooms?
    No. Neither of us smoke so it was not an issue, but I believe there is a smoking area outside. A quick call to the front desk should get you the answer, though.
    0 votes
    Do they have locker facility to store luggage over the weekend?
    No, unfortunatly we do not offer that service.
    0 votes
    "Don't book here. They may cancel your reservation and then you will be stuck looking for another one for your family."
    "The "one bedroom" mini-suites do not have a separate bedroom. They are really studio mini-suites."
    "Do not book a double bed room. A single bed 'MAY' be better?"
    "Ground floor rooms very quiet."
    "east side or the north side (back) rooms are the quietest rooms. If you have kids going to the pool. Then stay on the west side."
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    PRICE RANGE
    US$92 - US$164 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    extended stay deluxe portland-hillsboro-cornell hotel hillsboroextended stay hillsborohillsboro extended stay
    FORMERLY KNOWN AS
    Extended Stay Deluxe
    LOCATION
    United StatesOregonHillsboro
    NUMBER OF ROOMS
    136
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