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Hilton Garden Inn Portland/Lake Oswego

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Hilton Garden Inn Portland\/Lake Oswego
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647 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

It was great and because I am a Hilton Honors member it was a good value. I will stay here again. The staff works had to ensure a good stay. The location is good and the area ideal. I love the Hilton Brand.

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Thank T244BEmichaelb
Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 6 January 2017

Long-time Diamond member here. I was staying here overnight on a drive down to LA. As I stay at Hilton properties a lot, and there are a lot of Hilton properties in the Portland area, I chose this one in large part b/c they had a whirlpool (indoor). When I got there after a full day of travel, I was...

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Thank BJBrew
About Hotel's Favourite Review
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Valued Hilton Garden Inn Guest - Thank you very much for taking the time to give me your thoughts and comments surrounding your stay with us. I am truly sorry for the delayed response to your review. Thank you for the note about our hotel team member. We have been focusing on a more appropriate "Service Forward" mentality for...

Rochester, United States
Reviewed 4 days ago NEW

We stayed here for 1 night and it was incredible. I would have stayed longer but we ended up with our family. The front desk was pleasant and the rooms very spacious and clean. Great location to everything. Highly recommend it.

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Thank mariadX712MR
Reviewed 6 days ago NEW

Group trip made easy! Clean rooms with excellent hospitality. We were there for a Hockey weekend and there was also a basketball group in the hotel at same time. With all the craziness the staff still went out of their way to accommodate.

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Thank Angie D
Irvine, United States
Reviewed 1 week ago

The room is was in had a constant hum all night from Hotel equipment. The room appointments and staff were very good, but the noise unacceptable. At $260 for one noisy night, the value for money was awful.

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Thank Alan H
Reviewed 2 weeks ago

very bad place to stay! This hotel is under reform and there is no advice when you make reservation, so the moment when you get in you will see how bad is and during the stay you have to feel dust and noise from worker. At list this hotel should post advise or provide discount prices during the process!

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Thank 274vitar
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Valued Hilton Garden Inn Guest - My sincere apologies for the challenges that you experienced during your recent visit with us at the Hilton Garden Inn - Lake Oswego. Our renovation has impacted our guests greatly and the notification of our plans for the upgrades that we recently have completed was very much an area that we thought greatly...

Cleveland, OH
Reviewed 2 weeks ago

My stay started at the end of a very long day, made longer with delayed flights. Checking in just after 10pm, the front desk agent (David, I believe) was expertly helping another guest find a corkscrew, and then gave me one of the most genuine greetings I've had in recent memory -- seeming like he was welcoming me to his...

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Helpful?
Thank lincolnjkc
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Valued Hilton Garden Inn Guest - Thank you for your recent comments surrounding your stay with us at the Hilton Garden Inn - Lake Oswego. Your thoughts involving our hotel staff is greatly appreciated and I will pass on your nice comments involving David. He works very hard to take care of our hotel guests! I am happy to...

Bellevue, Washington
Reviewed 3 weeks ago

We had to make several trips down to Portland to help a family member downsize. We got superb service from the Hilton Garden Inn employees during these trips, especially on the cusps of several snow storms—truly above and beyond. We like the newly remodeled rooms. They are crisp-looking and very functional, especially for business travelers. The bed was very comfortable...

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Helpful?
Thank GardenVisitor_11
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Hilton Garden Inn Valued Guest - Thank you for taking the time to give us your thoughts and comments surrounding your recent stay with us. The recent weather conditions have been a challenge to manage, however, as like any situation that is out of your control, we have come away from things having learned some valuable lessons on how...

Lake Oswego, OR, United States
Reviewed 3 weeks ago

The hotel is under construction and dirty. It seems that the staff do not make the construction workers clean up inside the elevators or in the parking garage so must walk through a good bit of debris when entering or leaving the garage. Had to clean concrete mix from my shoes every day. No laundry facilities and I wish I...

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Thank O4083NHjamesw
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Valued Hilton Garden Inn Guest - My sincere apologies that you experienced during your recent stay with us at the Hilton Garden Inn - Lake Oswego. Thank you very much for your input and time the other day when we spoke personally surrounding your stay. I understand your concerns involving the construction cleanliness and how it impacts the guest...

Cary, United States
Reviewed 3 weeks ago

This location is under construction (which wasn't disclosed at the time of booking). Three floors of workers... lots of loud noise - drills, hammers. I was the first to stay in my room after remodel and it appeared as though they rushed to get it open. Missing essentials. Paint and plaster still on the beautiful new flooring. Overall - a...

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Helpful?
Thank K1004WEdebrab
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Hilton Garden Inn Valued Guest - Thank you very much for taking the time to give me your thoughts and comments surrounding your recent stay with us. It is truly the only way that we can improve on our hotel services. With the window to complete the multi million dollar upgrade to the hotel and guestrooms, there can be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A relaxing Lake Oswego hotel, the Hilton Garden Inn Portland/Lake Oswego hotel is conveniently located near Tigard & Wilsonville, OR within close proximity to the beautiful Oregon Wine Country and only minutes from downtown Portland. We are also located near Bridgeport Village Shopping Mall, Washington Square Shopping Mall, Oregon Zoo, Rose Garden Arena, and Lewis and Clark College. Plus, the Hilton Garden Inn hotel in Lake Oswego offers 179 spacious guestrooms full of thoughtful amenities complemented by friendly service and a relaxed atmosphere. At the Hilton Garden Inn, you'll find everything you need, right where you need it during your stay in Oregon. ... more   less 

Additional Information about Hilton Garden Inn Portland/Lake Oswego

Address: 14850 Kruse Oaks Blvd, Lake Oswego, OR 97035-8603
Region: United States > Oregon > Clackamas County > Lake Oswego
Price Range: $153 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland/Lake Oswego 3*
Number of rooms: 179
Reservation Options:
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Also Known As:
Hilton Garden Inn Portland/Lake Oswego Hotel Lake Oswego
Hilton Garden Inn Lake Oswego
Hilton Lake Oswego
Lake Oswego Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Portland/Lake Oswego staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Portland/Lake Oswego staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lower floors opposite the lobby side are quieter”
 of 5 bubbles GardenVisitor_11, 6 Feb 2017 | Read review
“The odd number rooms are on the front side of the building, but there is not much of a view from either side of this hotel.”
 of 5 bubbles Hy_Chapparrel, 14 Dec 2016 | Read review
“I like the top floor away from the elevator.”
 of 5 bubbles lorettad708, 5 Dec 2016 | Read review
“call ahead - they have construction going on”
 of 5 bubbles DonovanLO, 31 Oct 2016 | Read review
“It has a nice under-ground parking garage that most people don't know is there.”
 of 5 bubbles E950GHmichaelh, 23 Oct 2016 | Read review
5 of 5