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I was put here by my company in my trip to Medford. Given that it's a long-stay hotel, it includes no food (no breakfast or anything) and clean-up once a week. The people at the front desk are normally nice, and there is a little...More
This hotel has limited staff who are poorly trained, with low standards, and are rude to guests. Candlewood Suites, and the IHG group they belong to, are well known for high standards of quality and customer service, and I choose their properties to stay at...More
Thank Bryan N
Response from IHGService, Guest Relations Manager at Candlewood Suites MedfordResponded 18 September 2016
Dear Bryan N,
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with...More
I am actually staying at the Candlewood ES Suites in Medford. I have read other reviews and I cannot understand why there are some harsh complaints. People, remember you get what you pay for. If you expect a foot massage and a grape feeder you're...More
I made a reservation at 9:30 am on their website, received a confirmation email and text. I called the hotel to let them know I would be arriving after 8pm. The girl I spoke with said no problem and let me know how the airport...More
Thank Wendy R
Response from IHGService, Guest Relations Manager at Candlewood Suites MedfordResponded 23 August 2016
Dear Wendy R,
Thank you for your feedback and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable and for the reservation issues you have encountered...More
This hotel was so convenient for us as it is right next to the airport. Our flight got in at midnight and we were able to catch a cab to take us to the hotel it's close enough to walk but the streets are winding....More
US$107 - US$171 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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