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Candlewood Suites Medford

3548 Heathrow Way, Medford, OR 97504-4004
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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  • Rogue River
    0.9 km
  • 2 star hotel
  • Free Wifi
Reviewed 19 June 2016
More Than Adequate
Front desk staff were extremely helpful and friendly. Room was... more
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134 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Reviewed 19 June 2016 via mobile

Front desk staff were extremely helpful and friendly. Room was clean and comfortable. We didn't need the kitchen but will remember for future stay. The kitchen included a stove top, full refrigerator and microwave. The bathroom was large and hot water immediately unlike previous review.

Thank Christine W
Kansas City, Missouri
Reviewed 14 June 2016 via mobile

Asked for a king room, girl at the desk said she gave me one but 'didn't have a clue what all the words mean" on her computer. Instead, we got a handicap accessible room with a queen bed. I went to question it and was told by another clerk that they didn't have any king beds in the entire hotel,...

Thank weroadtrip
IHGService, Guest Relations Manager at Candlewood Suites Medford, responded to this review

Dear weroadtrip, Thank you for taking the time to write a review about the Candlewood Suites Medford, OR. We're very sorry for the inconvenience you had regarding your room accommodation and for the unsatisfactory service you have received. Rest assured that this isn't reflective of the high standards we usually pride ourselves in. Your feedback is very important to us...

Reviewed 22 May 2016

This is a hotel that doesn't have hotel looking rooms. The rooms have complete kitchens with full size refrigerators. They are set up for customers that will be staying for a period of time. They have silverware and cooking utensils. About 3 miles from the freeway. Very quiet at night.

Thank Carl C
Moscow, Idaho
Reviewed 7 April 2016 via mobile

No hot water. Called desk. They said leave it on for 15 minutes. You have to wait. Then you leave the water on 100% hot to take a warm shower. The refrigerator noise did not allow us to sleep well. Water leak under bathroom sink ruined our personal items that we placed there. TV... Don't expect to watch tv. Reception...

Thank Phil D
IHGService, Guest Relations Manager at Candlewood Suites Medford, responded to this review

Dear Phil D, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by our refrigerator and for falling short of your expectations regarding our room amenities and bathroom condition. We give the utmost importance to our guest comments as they help us improve and continually...

McMinnville, Oregon
Reviewed 22 October 2015

On October 14, 2015 we arrived late in the evening expecting a 3 star room for $130 a night. We were extremely disappointed to find the room had sheets that were spotted as though they had been dropped on the floor but put on the bed anyway. The large chair in the room as shredded to the point we would...

Thank 2014Alaska
IHGCare, Guest Relations Manager at Candlewood Suites Medford, responded to this review

Dear 2014Alaska, Thank you for taking the time to review our hotel on TripAdvisor. We value each feedback as this will allow us to identify areas that may benefit from additional attention. We sincerely apologize if you found the condition of the room to be disappointing. In line with this, we sent you a private message to obtain more information...

Murrieta, California
Reviewed 20 October 2015

We stayed at this Candlewood Suites on a trip from Oregon to California. The rooms are well appointed and well stocked. We stayed only one night even though this is an extended stay property. All staff we met were friendly, personable and professional. I can say if you are staying in Medford for a time this would make a great...

Thank SoCalOregonian
North Carolina
Reviewed 14 September 2015

We stayed at the Candlewood for an overnight. A little off I-5 and no restaurants within walking distance. Our room (twin queens) seemed a little on the small side compared to other Candlewood hotels. The hotel is clean and the location is quiet. Parking is adequate for a full size truck and medium sized trailer. We would stay in this...

1Thank DonCarlos001
IHGCare, Guest Relations Manager at Candlewood Suites Medford, responded to this review

Dear DonCarlos001, Thank you for taking the time to write us a review regarding your recent stay. We are pleased you regarded our hotel to be clean and commended our parking facility and location. However, we regret that you found our beds, not to your liking. Your feedback regarding this is highly appreciated as this is our best resource for...

Portland, Oregon
Reviewed 25 August 2015 via mobile

I have stayed at this Candlewood Suites several times over the past several years and it never disappoints. The rooms are fresh, spotless, and are stocked with all the comforts of home such as dishes, glass & silverware, stove, desk, fridge, ice maker, etc. They have a gym, full "honor-system" pantry full of meals, drinks, snacks, and basic toiletries. This...

Thank Jeff L
Bainbridge Island, Washington, United States
Reviewed 11 August 2015

We recently stayed at this hotel as we were traveling with a pet. The hotel staff was fantastic, very helpful and the room was very clean. The room is basic with a kitchen, full bath, large closet for extended stay and as mentioned very clean. It's not a fancy hotel but an extended stay property that is well maintained in...

Thank Heather A
IHGCare, Guest Relations Manager at Candlewood Suites Medford, responded to this review

Dear Heather A, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be fantastic and our rooms to be very clean. However, we would like to apologize for failing to meet your expectations regarding our beds and recliner . We give the utmost...

Vancouver, Washington
Reviewed 7 August 2015

PROS: Good location. Quiet room. Friendly staff. Lending Locker well stocked. Functional kitchenette with microwave, 2-burner stovetop, sink, dishwasher and refrigerator with ice maker. Dishware, glassware and flatware for four. Toaster and coffee maker in room. Small but comfortable room. Clean bathroom. Wired or wireless internet (wired was 3 Mbps when I tested it) Honor system convenience store with food...

1Thank JetwayJ
IHGCare, Guest Relations Manager at Candlewood Suites Medford, responded to this review

Dear JetwayJ, We appreciate your feedback regarding our property. I appreciate and wish to thank you for the kind comments on the staff. Please accept my apologies if the cleanliness of the property is sub par. Please know that we treat this matter seriously as we will exhaust our effort to improve not only on this aspect to the others...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Candlewood Suites Medford hotel, conveniently located next to the Rogue Valley International Medford Airport. You'll find us close to local businesses like Erickson Air Crane, Lithia Motors, Bear Creek Corporation, Amy's Kitchen and many others. If it is dining you want, we have restaurants galore within a half mile radius of the hotel. Restaurants include the Outback Steakhouse, Applebee s, Elmer s Pancake and Steakhouse and Red Lobster. You ll also find great tax free shopping at the Rogue Valley Mall. Enjoy over 110 store selections including Macy s, JC Penney s, Sports Authority and Kohls. As a guest at our Medford hotel you are a short drive from the Ashland Shakespeare Festival, the Britt Festival, or take the day and go see Crater Lake and enjoy this national park. All guest rooms feature full size kitchens, recliners, ample work space, coffee service, free wired and wireless high-speed Internet, DVD players and a complimentary video library. Enjoy the many tasty meals and treats in our exclusive Candlewood Cupboard. We provide complimentary airport transportation to and from the Rogue Valley International Medford Airport, or simply leave your car with us and take advantage of our Park, Stay, and Go rates. Visit Medford, Or and settle into the unique Candlewood Suites style. ... more   less 

Additional Information about Candlewood Suites Medford

Address: 3548 Heathrow Way, Medford, OR 97504-4004
Region: United States > Oregon > Medford
Price Range: $144 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Medford 2.5*
Number of rooms: 72
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Also Known As:
Candlewood Medford
Medford Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites Medford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor room had easy access to outside for walking our dogs.”
 of 5 bubbles sharonsea, 3 Dec 2016 | Read review
“If light bothers you ask for a room opposite the airport”
 of 5 bubbles 233reyc, 11 Aug 2016 | Read review
“First floor, odd numbered room was very quiet, Window looked out onto field as we were in rear of hotel.”
 of 5 bubbles 306HeatherA, 11 Aug 2015 | Read review
“We thought the corner rooms might be a bit bigger”
 of 5 bubbles crangrammy, 13 May 2015 | Read review
“rooms are quiet”
 of 5 bubbles 591jeromeb, 4 Dec 2014 | Read review
5 of 5