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Everyone we dealt with at the hotel, from the front desk clerks to the breakfast buffet staff, was very cordial! Our room was clean and well equipped with towels, and we enjoyed having the kitchenette. My daughter loved the free lollipops!
I have no complaints. The rate was fair. The staff was courteous. The pool had water and the room had beds. What more do you need when you are in town for a youth hockey tournament. Thanks for having us.More
Response from Marissa S, General Manager at SpringHill Suites MedfordResponded 4 days ago
Thank you for taking the time to provide feedback regarding your recent stay with us. It was great having you and your team stay with us, and I am so happy to hear that you enjoyed your time at the Springhill. Thank you again for...More
We traveled to Medford for a hockey tournament. This hotel was absolutely perfect for our needs. It was located right next to the ice rink, so we did not have to drive and it was directly across from a shopping center that had a huge...More
Our last stay very recent has been a terrible disappointment. We are nonsmokers for starters. Our room 304 smelled of cigarette smoke all night long. Then you wake up thru the nite smelling pot. We tho't this hotel was a smoke free hotel. Obviously not...More
Response from Franziska W, Manager at SpringHill Suites MedfordResponded 21 November 2017
Thank you for your recent stay with us! We are so sorry to hear that you were terribly disappointed in your stay due to smelling cigarette smoke coming from a nearby room. If this ever happens again at our hotel, or at any other Marriott...More
We were on vacation at various National Parks and wanted a nice hotel as we were between parks. This place was nice and clean and they always have the best breakfast! Typical Marriott property (in a good way!).More
Response from Franziska W, Manager at SpringHill Suites MedfordResponded 30 October 2017
Thank you for your review! We are thrilled to hear that your stay with us was awesome and that our location was perfect for you. It's also great to hear that you found our property nice and clean and the breakfast was superb. Thank you...More
Response from Melanie P | Property representative |
Thank you for your question. Our coin operated washers and dryers cost $1.50. We have lots of quarters at the Front Desk for your convenience. Thank you for staying with us at SpringHill Suites by Marriott in Medford.