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Loved staying in the harbor. The room was good, not great, but certainly adequate. Good TV and stations, easy kitchen, hot bath, balcony perfect for reading my book in the afternoon with my little dog on my lap. Great walking distance restaurants and chocolate specialty...More
1 Thank Angela B
Response from Bob H, General Manager at Embarcadero Resort HotelResponded 13 August 2015
Greetings Angela B,
Thank you for taking the time to write a review. We appreciate your feedback and use your comments to make us better. We hope to see you again in the near future.
It was not made know to me at the time of making the reservation, but this place is a collection of condos/timeshares and is not a "resort" or "hotel" as it advertises. We were put in the K building in room 439 which should be...More
4 Thank Bakerbomb
Response from Bob H, General Manager at Embarcadero Resort HotelResponded 2 August 2015
Thank you for taking the time to let me know about your recent stay. I am sorry your stay was not as you imagined. We strive to attain 100% guest satisfaction at all times. It appears we missed the mark during your stay....More
We stayed here for a week's coastal vacation after another week traveling with friends in the Wine Country. We found this location to be very well situated for taking day trips all around the Newport area. And while it is very close to the waterfront...More
1 Thank ljtraveler_11
Response from Bob H, General Manager at Embarcadero Resort HotelResponded 26 July 2015
Thank you for the kind review. I will certainly pass on your comments to the folks at VI. I'm glad you had a nice visit and hope you can return soon.
The unit we stayed in is owned by VI. It was decent, but not great. The sliding glass door was dirty and broken (I have since been told by VI that is has been fixed). We had a beautiful view out to the bridge so...More
1 Thank TrixieD717
Response from Bob H, General Manager at Embarcadero Resort HotelResponded 24 July 2015
Thank you for letting me know about your Vacation Internationale stay. I will advise VI of your comments and the condition of your unit. I am sorry the unit had some maintenance issues during your stay. Thank you for letting us know.
The room was so bad we could not sleep in it. The smell was vial, the carpet so badly stained and dirty, picture frames broken on walls, furniture stained. Looks nothing like the website photos. I had booked a King suite and it did not...More
Thank Paul R
Response from Bob H, General Manager at Embarcadero Resort HotelResponded 21 July 2015
Greetings Paul R,
Thank you for taking the time to let me know about your recent stay. Not all of our rooms are pet friendly and not all of our rooms are the same price. When we found out that you brought your pet, we...More