I had reserved this place in advance and paid through Booking.com. I arrived at 5:30pm. No one was in their office to check me in. I knoked the door, rang the bell and called them. No respond! It was so rediculous. I could not believe that I drove a long way from Portland to get to this motel with my family and this happened to us. there was no place to stay for the night. However I finally could find another hotel nearby, but it gave me a hard time and a bad experience with Booking.com and this motel. Do not risk your trip and money reserving room with them.
Good value, just keep your expectations in check. Carpets overdue for replacement, funky smells, burns in both bedspreads. This place is old and shows the wear. Helpful and courtesy at check in, nice views, and decent amenities. Large TV, fridge, and microwave in room.
We had made a reservation through booking.com to stay a Friday and Saturday night. When we arrived, no one was at the desk. After a few minutes, a young boy came and said he would get his dad. After about 5 minutes a gentleman came to the desk and advised that he did not have any vacancy. When we presented him with our confirmation information, he stated that he never received information from booking.com for this reservation, and had no vacancies. He suggested a couple of other places to stay and offered to call for us, but he could not find the phone. The location close to the bridge is lovely, but I cannot recommend this place based on the interaction that we experienced.
Horrible service and dirty property! I stood in the lobby 5min and called twice. I could hear girls giggling in the back room, but no one came to help me. Guest information was scattered all over the place. Very easy to steal someone’s personal info.
We were looking forward to staying here as we enjoy “motor court” type motels and thought the outside looked clean and neat. However the inside was dirty and dated. Musty smell inside the room. OLD bed spreads and cigarette burn holes in the blankets. Carpet and floors were dirty. Water stains in the bathroom on ceiling and door. In desperate need of a coat of paint. Shower was dark with no light. Other guests were barbecuing, smoking, and playing loud music until 1:30 am with management on site. Traffic from the Highway dies down at night and wasn’t an issue. Microwave, fridge, TV and towels were good. Definitely would not stay again.