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Holiday Inn Express & Suites Ontario

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Holiday Inn Express & Suites Ontario
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174 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Reviewed 1 week ago

We have a larger family and have a difficult time finding rooms or suites that accommodate more than 4 people comfortably. This hotel has an executive suite which sleeps up to 6 and is very spacious compared to most (ask for room 419 when booking over the phone) and isn't much more expensive than the other rooms. It's the one...

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Helpful?
Thank Mike A
Jason B, General Manager at Holiday Inn Express & Suites Ontario, responded to this review

Thank you for taking the time to post a review on TripAdvisor for the Holiday Inn Express & Suites Ontario Oregon! We are please that we were able to accommodate your large family! We are in the process of upgrading out beds so next time through your will have a very comfortable night rest. Call me direct next time through...

Eagle River, Alaska
Reviewed 1 week ago

I am from this part of Oregon but when I come to visit I like to stay in a hotel. I have chosen Holiday Inn Express on other visits to other cities and have always been pleased. This one in Ontario is just as nice as the others. I liked my room quite a bit as it was near the...

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Helpful?
Thank Kari W
Jason B, General Manager at Holiday Inn Express & Suites Ontario, responded to this review

Thank you for taking the time to post a review for the Holiday Inn Express & Suites Ontario Oregon! I am happy to hear you enjoyed you stay with us! I will follow up with he staff on the noise and do some additional training. Next time call me direct and I will ensure you have a nice quiet room...

Oregon
Reviewed 2 weeks ago

A very nice and clean hotel. Very fast check in, accommodated my request for a ground floor room, nice exercise room with modern equipment that was clean and it all worked. Only challenge was the exercise room was to small for the amount of equipment and people using the equipment. Room was large, clean and friendly. Bed was awesomely comfortable...

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Helpful?
Thank ChuckOregon
Jason B, General Manager at Holiday Inn Express & Suites Ontario, responded to this review

Thank you for taking the time to post a review for the Holiday Express Hotel & Suites Ontario Oregon. We are happy to hear that your stay was outstanding! Look out for renovations coming soon including our exercise facilities. Safe travels and we wills see you next time!

Reviewed 16 September 2016

The hotel is a budget hotel. The room was clean and the beds are comfy. We had a one night stay while traveling to Oregon. Free Wi Fi and typical budget amenities. Breakfast was a continental and seating was limited.

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Helpful?
1Thank mparker
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Crystal W Operations Manager

Tyler, Texas
Reviewed 9 September 2016

We were on a road trip traveling 11 states. The front desk staff and friendly and efficient. They quickly accommodated our requests and we were settled in for the night right away. The breakfast had a nice variety of tasty food. The room was quiet and comfortable. It is a little bit difficult to find the correct access road to...

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Helpful?
1Thank caper2
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Crystal W Operation Manager

Vancouver, Washington
Reviewed 4 September 2016

The rooms were very nice....the staff was friendly and very helpful. Nice location...we would stay here again with no hesitation. Thanks very much for the staff at HIE for making our stay a great one!

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1Thank Mullowney51
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Crystal W Operations Manager

California Desert, California
Reviewed 4 September 2016

We stayed here on our way through to another state. The bathroom was clean, which is always a must. We were checked in by John, who was friendly and efficient. Unfortunately he left, and the next clerk, Claudia, gave me incorrect information. She was not friendly nor did she give good customer service concerning another issue. Because of her, we...

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2Thank VEFlowers
Management response:

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Crystal...

Modesto
Reviewed 4 September 2016

The hotel has a very nice appearance with many amenities. However, I would not stay here again because of multiple issues. The only reason I did not give this property a poor rating is that the place was clean and the employees I talked to were pleasant and polite. Management appears to be unsatisfactory and the root cause of the...

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Helpful?
Thank Modestotrekkerl
Management response:

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. In regards to some of the issues; We are currently in the process of going through new management. Although this is not an excuse,...

Reviewed 2 September 2016

I've stayed at this location on multiple occasions and have always been satisfied with the facility and staff. If you're heading west and have Boise as a stopover this is another good option that gets you past Boise for a nice fresh start the next morning without having to deal with any traffic. Frequently you can also find yourself saving...

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Helpful?
Thank John H
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Crystal W Operations Manager

Tuftonboro, New Hampshire
Reviewed 23 August 2016

I stay at a lot of Holiday Inn Express' and I always find them clean and friendly. This one was no exception. Staff very friendly and helpful and the hotel was very clean. My only complaint was the shower head was not very good. I have thick, long hair and it needs to be a good shower. Also, I wish...

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Helpful?
Thank bjphotography
Management response:

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Crystal...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
New hotel in Ontario, Oregon provides comfort & convenience. Welcome to the Holiday Inn Express & Suites in Ontario, Oregon. Our Ontario hotel is halfway between Portland, OR and Salt Lake City, UT, making it ideal for all travelers. Families looking for lodging in Ontario, Oregon will love our smoke-free hotel, located off I-84 and 50 minutes from Boise, Idaho. We are close to local attractions, including Four Rivers Cultural Center, Old Fort Boise, Rinehart Stone House Museum and the Oregon Trail Agricultural Museum. Nearby sights and activities include the Ontario Golf Club, the Vale Murals and the Farewell Bend State Recreation Area.Business travelers will be impressed by the comfort of our Ontario, Oregon accommodations. We offer easy access to companies such as Heinz Frozen Foods, AmeriCold Logistics, Holy Rosary Medical Center and the Oregon Bureau of Land Management. Treasure Valley Community College is just down the street. Our new hotel in Ontario, OR also provides a 24-hour business center with fax, copy and print services and free high-speed, wired and wireless Internet access throughout the hotel. While lodging in Ontario, Oregon you can enjoy upscale amenities including an indoor pool with whirlpool that opens to an outdoor deck with a relaxing waterfall and a Great Room with a cozy fireplace. Also, there is a 24-hour fitness center and a delicious Express Start breakfast. So Stay Smart at the Holiday Inn Express Hotel Oregon. ... more   less 

Additional Information about Holiday Inn Express & Suites Ontario

Address: 212 SE 10th St, Ontario, OR 97914
Region: United States > Oregon > Ontario
Price Range: $141 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Ontario 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Holiday Inn Express Ontario
Ontario Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Ontario staff and other travellers.
3 questions
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Kelowna, Canada
over a year ago
Tulsa, Oklahoma

See all questions (3)

Questions? Get answers from Holiday Inn Express & Suites Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“419 has the most space and lots of windows, I believe it's listed as the executive suite”
 of 5 bubbles A9106GUmikea, 29 Nov 2016 | Read review
“I'd suggest a room facing south to avoid the onramp traffic noise.”
 of 5 bubbles KariW742, 27 Nov 2016 | Read review
“This hotel had government rate rooms.”
 of 5 bubbles ChuckOregon, 23 Nov 2016 | Read review
“Ask for handicap units if booking ahead of time.”
 of 5 bubbles mparker, 15 Sep 2016 | Read review
“Choose a room away from the Freeway at the far end of a hallway.”
 of 5 bubbles Modestotrekkerl, 3 Sep 2016 | Read review
5 of 5
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