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BEST WESTERN Inn & Suites

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296 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Cascade, United States
Reviewed 1 week ago

No complaints @ all. Clean,convenient & comfortable. The level of service @ Best Western is satisfying & keeps us returning. We don't travel much so I expect to be comfortable when we do. No disappointment here!

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Helpful?
Thank S3915QHsuzannec
JoAnne M, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for taking the time to write a review about your stay with us at Best Western Ontario. It is nice to know that we help make your travels pleasant and comfortable. Sincerely JoAnne

McMinnville, Oregon, United States
Reviewed 1 week ago

Overall very good, had to use a sofa bed that was not comfortable, that was the only down side. Staff did all they could with the resources they had. Clean and quiet, good place to bring dogs. We will come back.

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Helpful?
Thank Cinthia H
JoAnne M, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for choosing to stay with us on your Thanksgiving holiday and taking the time to let others know about us.

Los Angeles, United States
Reviewed 1 week ago

this place is terrific. I had a handicapped room and it was on the ground floor AND had a direct outside entrance, my door five feet from my handicap parking spot. all the other rooms you have to enter via the front desk and walk own a long corridor, but some bright architect designed this with a crip like me...

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Helpful?
Thank The_Hobes
Sunny D, General Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for writing such a complementary review. We are very happy to know that you enjoyed your stay with us. Sincerely, JoAnne Moore

Reviewed 2 weeks ago

I stayed in the Best Western hotel in Ontario OR a couple of weeks ago. I was sick with a fever and it was a comfortable place to stay until I could travel again. Everything was comfortable and the breakfast was very nice. The internet was slow and I had some trouble staying on line. Overall, I'd stay there again.

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Helpful?
Thank 486edg
Sunny D, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for taking the time to write your review, We hope you are feeling lots better now. JoAnne Moore

Portland, Oregon, Usa
Reviewed 3 weeks ago

If you looking for a diamond in rough this is not it,however if you need a place to stop, rest and have a quiet evening will do.Plenty of fast food joints around, within walking distance.Steak on the menu,well downtown Ontario has a few restaurants,Mackeys's and Brewsky's comes to mind,average prices,good beef and brews. Here is the kicker,if you do not...

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Helpful?
Thank Grigore G
TandCHospitality, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

We appreciate you taking the time to write such a nice review concerning the Best Western Ontario Hotel

Ephrata, Washington, United States
Reviewed 4 weeks ago

The receptionist was friendly, the room was clean and breakfast was plentiful. It has a really nice pool area. It is really far off of the road and really quiet. The bed was comfortable. I would definately stay here again.

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Helpful?
Thank ChinaGal_57
TandCHospitality, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

We were very happy to see that you liked everything about your stay with us, thank you for writing such a nice review. JoAnne Moore

sacramento, United States
Reviewed 4 weeks ago

Great hotel and very friendly staff. Very clean rooms, very modern rooms, would definitely stay there again when in the area. Many places close by to eat or shop at. Great amount of parking either in the lot, or on the street if you have a larger vehicle.

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Helpful?
Thank Harvey B
TandCHospitality, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for taking the time to write a review and letting other know about your stay with us. Sincerely, JoAnne Moore

Reviewed 11 October 2016 via mobile

The rooms are ok nothing special but has a tv, micro and refrigerator, all you need but I liked this hotel as it was off the highway a long block so we didn't hear the traffic noise. But at 5 o'clock in the morning the people in the next room started to take their showers, the water noise from the...

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Helpful?
1Thank Dee R
Olympia, United States
Reviewed 6 October 2016

Room not clean, red alage in tub. Bathroom door would not shut. Unfriendly and not clean. Not up to Best Western quality. Will not stay there again, not recommend it to any one. The breakfast was very poor and we became ill from it. Major changes need to be done before ever thinking about staying there again.

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Helpful?
1Thank Judy H
TandCHospitality, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. JoAnne Moore

bloomfield,ky
Reviewed 26 September 2016

all was the usual for a Best Western except for the flies!WE killed 2 in the room first thing and there were more to follow.Breakfast was a nightmare.Flies on everything.Everything seemed clean but with flies ...who knows.

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Helpful?
1Thank Jeanie S
TandCHospitality, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for your review, yes the fly problem is throughout the area, we have been putting fly strips out at night and that is helping to keep them down to a minima, until a door is left open then it will take days before we can them back under control. Sincerely JoAnne Moore

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Inn & Suites

Address: 251 NE Goodfellow St, Ontario, OR 97914-3038
Region: United States > Oregon > Ontario
Price Range: $132 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Ontario Best Western
Best Western Ontario
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn & Suites staff and other travellers.
2 questions
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Orinda, CA
4 months ago

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Questions? Get answers from BEST WESTERN Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing in particular. But note: If you book through Expedia or such travel sites, you may not get Best Reward points. I was told that.”
 of 5 bubbles Kalkiavatar5, 17 Sep 2016 | Read review
“Ask for room 204.”
 of 5 bubbles retirees2011, 23 Jun 2016 | Read review
“Rm118--small suite---tight bathroom---good location---some water noise”
 of 5 bubbles Tsunamisam, 11 Oct 2015 | Read review
“Best check a room before accepting.”
 of 5 bubbles UTManAmI, 30 Sep 2015 | Read review
“ground floor very accesable”
 of 5 bubbles odettel887, 15 Sep 2015 | Read review
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