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Embassy Suites by Hilton Portland Airport

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1,109 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Portland Airport
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Showing 1,099: English reviews
San Jose, California
Reviewed 25 May 2016

We like the Embassy Suites and even more so now that they are a part of the Hilton Chain. This hotel is very nice, staff was friendly and professional. And, very helpful. Really appreciated the shuttle drivers who helped me with logistics, picked me up at the rail stops and were as nice as could be. We took the rail...

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Helpful?
Thank Rebelliot
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

Thank you for your constructive feedback on our Restaurant & sundry store. We will utilize your input to improve these areas. With Warm Regards Jim Dodson

Stuart, Florida
Reviewed 23 May 2016

This is a fairly new property very close to the terminal at PDX...short ride on the free shuttle. The property is also within walking distance of the train to downtown Portland. The location is a big plus in my opinion. Otherwise there were negatives here. I had to wait until after 3 pm to get into my room....being Diamond Hhonors...

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Helpful?
Thank duanexx
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

Thank you for sharing your recent experience at our hotel. We value your input & will utilize it to improve product services With warm Regards Jim Dodson

Lewiston, United States
Reviewed 21 May 2016

Somewhat disappointed with check-in process. We are only Silver members but have always been treated with kindness and respect. This time is was just a matter of fact check-in. We asked for a luggage cart and were told there were not available and to stand back and wait, not a huge issue but were tired and wanted to get to...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Craig B
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

Thank you for taking the time to share your experience at our hotel. My apology for the lack of Help you receive with your luggage. With Warm Regards Jim Dodson

Iowa City, Iowa
Reviewed 20 May 2016

The room was ok. Bed is comfy, refrigerator works, etc... It met expectations. Managers reception is marginally OK. The food served is weak. Drinks are fine. I paid $13 for the premium internet and it's so slow I just shut off the computer in disgust. I'll never make that mistake again.

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Helpful?
Thank Bob L
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

Bob I am so sorry our internet service failed you. I would like to have the chance to make it right & find out the specifics of it did not work so we can correct for future visits. I am alson happy to insure the fee is refunded. Can you please let me a phone number time that i can...

Southern California
Reviewed 20 May 2016

Had to ask to get room deep cleaned UPON check-in. In room coffee and kitchenette area not always cleaned or restocked. Dishes left outside of rooms for extended periods of time. Carpets hardly ever vacuumed. Dining tables not cleared or wiped downed.

Review collected in partnership with Embassy Suites Hotels
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1Thank eve938
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

Our sincere apology that we let you down. We would love to have you return as our guest on your next visit to Portland. If you email me your address I will send you a gift certificate for a one night stay. With Warm Regards Jim Dodson

Kelowna, Canada
Reviewed 20 May 2016

Decided to give it a second try after correspondence from the manager and were glad we did. Everything was perfect, shuttle driver was awesome, front desk staff were awesome, room was super, shuttle driver even took us out and dropped us off at a nearby restaurant. Thanks for a GREAT visit, won't hesitate to return !!!!

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Helpful?
Thank Nasty27
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

So glad you gave us a second chance. We look forward to seeing you again in the future. With Warm Regards Jim Dodson

SeaTac, Washington
Reviewed 19 May 2016

Excellent hotel. Worth the price. We like this hotel so much that we stay here and drove to Salem daily. Location is great for shopping, dining and sight seeing in Portland. Always a great home base to return to each night.

Review collected in partnership with Embassy Suites Hotels
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Thank L8114BEkeiths
Reviewed 18 May 2016

So there are not many good reasons to stay at an airport hotel for more than one night.. here are 3 reasons I'd stay at the Embassy Suites Portland Airport again. 1. The Omlette Bar... this made our 3 day conference at this hotel a lot more tolerable. 2. Train Transit to Downtown Portland is right outside... 3. 1 bedroom...

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1Thank Russell M
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

Thank you for sharing your recent experience at our hotel with others. we are so pleased that you enjoyed your stay & conference. We hope to see you again in the near future. With Warm Regards Jim Dodson

Portland, Oregon
Reviewed 14 May 2016

First room had a very strong ammonia smell, very similar to cat urine. Second room had less odor so we just decided to live with it as it was late and we were catching an early morning flight. Would not recommend staying here.

Review collected in partnership with Embassy Suites Hotels
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1Thank 542jpla
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

Thank you for your candid feedback. We would like you to be our guest for a future stay so you can experience our hotel in a much better way. Can you please let me know what address to send a gift certificate to. With Warm Regards Jim Dodson

Gearhart, United States
Reviewed 10 May 2016

From the person reserving the room to the entire Hotel Staff were fantastic. My two night experience was outstanding. The complementary breakfast was great. I highly recommend The Embassy Suites for your stay in Portland, OR.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Irvin E
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

Thank you for sharing your recent experience at our hotel with others. We were delighted to Read & share it with our team. With Warm Regards Jim Dodson

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Portland Airport

Address: 7900 NE 82nd Avenue, Portland, OR 97220-1388
Region: United States > Oregon > Portland
Price Range: $210 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Portland Airport 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Embassy Suite Airport Portland
Hotel Style:
#32 Business Hotel in Portland
#35 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Portland Airport staff and other travellers.
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over a year ago
Lancaster, Ohio
Cleveland OH
11 days ago
Sisters, OR, United States

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Questions? Get answers from Embassy Suites by Hilton Portland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose parking lot side of building....but you will still hear a few planes....the price you pay for convenience to the airport.”
 of 5 bubbles javalover5050, 17 Mar 2017 | Read review
“Don't bother”
 of 5 bubbles NickiG555, 9 Mar 2017 | Read review
“Great for airport layover or early flight hotel.”
 of 5 bubbles 646danettel, 27 Jan 2017 | Read review
“We did not stay overnight so my judgments are for the restaurant only.”
 of 5 bubbles virginiaw579, 26 Jan 2017 | Read review
“Mountain view beautiful on clear day”
  • View from our room
 of 5 bubbles hapahawaiian903, 4 Jan 2017 | Read review
5 of 5