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Holiday Inn Express Portland - Jantzen Beach

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Holiday Inn Express Portland - Jantzen Beach
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131 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Saint Louis, Missouri
Reviewed 4 weeks ago

The location is quiet but in a more commercial part of town. If you are looking for gas, be sure to look closer to the exit from the interstate. Once you get to this hotel, it's nice, quiet, clean, and comfortable. I enjoyed the fact that I didn't hear a great deal of noise from the outside OR inside. The...

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Helpful?
Thank EnjoyTravelAlways
Cody M, Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cody M Assistant General Manager

Reviewed 21 October 2016 via mobile

Thieving hotel maids. My brother left his iPad behind and we called them to look and the maid said she didn't find it. Yet we traced back to the hotel. That is until they turned it off. Filed a police report, but they couldn't do anything with it being off. We offered a reward for the iPad, still yet to...

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Helpful?
Thank Karen M
IHGService, Guest Relations Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear Karen M, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring your concern about the lost item to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure and safe environment. We...

Oregon
Reviewed 12 October 2016

I chose this hotel due to the location to freeway as I had business in Vancouver, the price was right. The guestroom was clean and bed was comfy. The lobby/stairs/elevator were dirty and need help, I didn't eat breakfast but the coffee is always good at an Express (not the in room coffee - the lobby coffee). I would recommend...

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Helpful?
Thank missy34Oregon
IHGService, Guest Relations Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear missy34Oregon, Thank you for choosing us and for leaving a review. I am happy that our location worked for your travel needs and that you found our rooms clean and the beds comfortable. However, I sincerely apologize that the condition of the public places and facilities affected your overall satisfaction. Rest assured that your comments have been noted and...

Vancouver, Canada
Reviewed 18 August 2016

My girlfriend, and I stayed two nights at this property (Room 204). The front desk girl with short hair was exceptional. She was resourceful and fun to talk to. I wish I had written her name down, as a fellow Holiday Inn employee, I know she'd be rewarded if I name her (Attention manager, don't take my bad memory into...

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Helpful?
1Thank NathanClarkeVisuals
Cody M, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cody M Assistant General Manager P.S. Her name is Marley. She is a great employee!

Cleveland
Reviewed 2 August 2016

Possibly all hotels in Portland are expensive; this one seemed expensive for a Holiday Inn Express - especially one that is a bit dated and somewhat isolated from town. Room size was consistent with most HIE though the bathroom seemed smaller than normal. Typical free breakfast available with reasonably sized breakfast room.

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Helpful?
Thank ClevelandJP
Pittsburgh, Pennsylvania
Reviewed 17 July 2016

We stayed a single night before tending to business in Portland. The hotel is fine - a bit worn around the edges and would probably benefit from a bit of an upgrade. The staff was welcoming and considerate but the facility will benefit from a full refresh to the rooms.

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Helpful?
Thank Aaron R
IHGService, Guest Relations Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear Aaron R, Thank you for your candid review of our hotel. We appreciate your kind words regarding our staff. However, we regret letting you down on some aspects of your stay. We have taken note of your comments regarding our facilities and will share this with our management team for the purpose of bringing improvements needed. While we understand...

Ashland, Oregon
Reviewed 5 July 2016

This place has really became substandard. Perhaps because we were using reward points, we were assigned a small room next to the elevator. But is that the way to treat a loyal customer? The big problems occurred upon returning for our second night stay. Our key did not work in the door and even after going down to the desk...

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Helpful?
Thank therman1936
Desirae H, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear therman1936, First I'd like to thank you for leaving feedback for our hotel, we have no way of improving if we are not told of our mistakes. Second, I would like to sincerely apologize for the inconveniences and disappointments you faced while staying with us. I can assure you that I have spoken to the departments responsible to ensure...

Rolling Hills Estates, CA
Reviewed 1 July 2016

We were put up in this hotel by American Cruise Lines. It is a really nice hotel - Big room, Clean, good breakfast, nice staff, but... If you don't have a car you are very isolated. There is a big shopping center nearby, but that's it. Traffic in Portland is terrible, so it takes a while to get downtown. We...

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Helpful?
Thank BillPom
Puyallup, Washington
Reviewed 29 June 2016

Location is convenient and off main roads so, quiet. King room was spacious and comfortable enough. Staff was very warm and accommodating. Continental breakfast and good wi-fi are complimentary. But, sink area was invested with tiny ants. Yuck.

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Helpful?
Thank Shawn_and_Lana
Desirae H, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear livelaughlovemore, We greatly appreciate your lovely review of our hotel, your room, and our staff. We do sincerely apologize for the inconveniences you faced with any ants in your room as we aim to please all of our guests. I do hope we will see you upon your future visits.

Medford, Oregon
Reviewed 18 May 2016

I was in for business recently and for a Holiday Inn Express, this is a good property. It's tucked in off the major roadways and it's a good night sleep. it's close to the greatly expanded shops at Jantzen Beach. I didn't get breakfast there but they do offer it. The staff was friendly and everything was in order. My...

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Helpful?
Thank LovedGreece

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to theHoliday Inn Express Hotel & Suites located in Jantzen Beach, located in Portland, Oregon. We are within close proximity to many attractions as PIR Portland Intl Raceway, tax free shopping, Expo center and within minutes of downtown Portland. Our 74 room hotel features newly added Simmon pillowtop mattresses, a complimentary high speed Internet access with wireless in our public areas. Start your day off with with our complimentary deluxe SMART breakfast. We also offer an indoor heated pool, hot tub, sauna, fitness center and laundry facilities. Meeting space for up to 75 people. All rooms have high speed Internet access , mini refrigerator, microwave, coffeemaker, Iron & ironing boards, free HBO 25' TV and VCR and free local calls. We feature a business center complete with computer & printer with high speed Internet access. We look forward to having you as our guest. ... more   less 

Additional Information about Holiday Inn Express Portland - Jantzen Beach

Address: 2300 N Hayden Island Dr, Jantzen Beach, Portland, OR 97217-8286
Region: United States > Oregon > Portland
Price Range: $156 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland - Jantzen Beach 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Portland - Jantzen Beach Hotel Portland
Holiday Inn Portland
Portland Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Portland - Jantzen Beach staff and other travellers.
2 questions
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Victoria, Canada
Albany, New York

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Questions? Get answers from Holiday Inn Express Portland - Jantzen Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room faced the front of the property and it was absolutely quiet.”
 of 5 bubbles EnjoyTravelAlways, 4 Nov 2016 | Read review
“Ask for room away from elevator”
 of 5 bubbles ClevelandJP, 1 Aug 2016 | Read review
“Try for low numbers to avoid the elevators (ex. 205)”
 of 5 bubbles aaronr850, 17 Jul 2016 | Read review
“Are room was 403. 1 queen and pull out couch. Was very quiet when we were there.”
 of 5 bubbles 254brettr, 7 Jul 2015 | Read review
“Floor 3 was fine”
 of 5 bubbles JamesW52, 19 Jun 2015 | Read review
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