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Holiday Inn Express Portland - Jantzen Beach

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143 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Portland - Jantzen Beach
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Showing 140: English reviews
Pittsburgh, Pennsylvania
Reviewed 16 June 2015

My stay started on a sour note. The front desk person was on the phone with a rude customer(previous stay) who wanted to talk about their IHG points. The Check in staff member was polite with the person but I had to wait until she was able to get the person to hang up. Other than that the stay was...

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Thank ikyskinz
Sacramento, California
Reviewed 2 June 2015

This was my first visit to this property and I was impressed overall with this hotel. The staff were attentive and friendly, the room was clean & quiet (this hotel is a bit off the path - but in a good way - it is secluded and fairly quiet). The morning breakfast was well stocked and decent overall. I found...

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Thank Craig W
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jessica N. Front Office Manager

Eugene, Oregon
Reviewed 23 April 2015

The worst experience I have ever had at a hotel. Two mornings in a row we had cold water for the shower and to add to that the maid left three shower gels instead of shampoo. I am normally a fan of Holiday Inn Express but not this one!

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1Thank stephenelkhorn
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Jessica N. Front Office Manager

glide
Reviewed 9 April 2015

This hotel experience was top notch, from check in @ 12:00, the room was clean and fresh smelling, reception cheerful and helpful. Breakfast was great. The room was good size, but no view of any kind. All staff that I encountered were very friendly and helpful!

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Thank dutchy06
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in! We hope you will visit us again. Jessica Nepaial Front Office Manager

Springfield, Oregon
Reviewed 24 March 2015

Made reservations for two nights for my daughters dance competion. Her team did not make the cut for the second night. checked out the next day at 10:45 am. and told them we did not need the second night got my visa bill and was charged for both nights. Called and spoke to Macda and she told me since I...

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1Thank j e
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Scottsdale, Arizona
Reviewed 23 March 2015

Stayed at this location on two separate nights, and had prebooked 3 months in advance. Thursday, March 19th was really not a good experience. Lady at front desk was extremely slow and put us on the same floor as a whole bus full of teenage girls! Not an ideal placement for us. Lots of shrieking and running in the hallways....

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Thank 636traveller
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed the second half of your stay with us. It's something our staff takes great pride in, however I do apologize that your first half of your stay was not enjoyable. We value your feedback. We hope you will visit us again.

Lynnwood, Washington
Reviewed 21 February 2015

First of let me say I usually love holiday inn express, especially we are a gold member. The front desk gal was beyond inexperienced, didn't know where rooms were located what they were facing, made us go up ourselves and see if we liked the room? Really? We requested the fourth floor and she said no not available after she...

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Thank Princess4life932
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for taking the time to complete a review about our property. I do apologize for the less than satisfactory stay you experienced. We have taken note and will be holding a small training seminar for all front desk employees, new and old, to review our property. We want to ensure that each one of our guests feels welcomed...

Vancouver
Reviewed 5 December 2014 via mobile

My husband and I stayed here last week during Thanksgiving Eve. The hotel manager, Mark, was very accommodating by letting us have a late check out. The hotel building seems old, but they renovated it. Complimentary breakfast at the dining room was mediocre. The biscuit gravy was nasty and the pancake machine wasn't working probably. Thankfully, the turkey sausage, cinnamon...

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1Thank 604fashionista
Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for your kind review! It was a pleasure meeting you. I am more than pleased to hear your stay was enjoyable! We look forward to seeing you again in the future!

Seattle, Washington
Reviewed 3 December 2014

My family and I went to Portland for a post Thanksgiving mini-holiday and stayed that this lovely Holiday Inn Express. Facility was very clean with friendly staff. The breakfast was very tasty with hot items such as sausage and eggs. Price was great despite the time of the year. Will definitely stay here again in the future!

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1Thank PineappleGirl206
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for your kind review! I'm so happy to hear you enjoyed your recent stay at our hotel. We look forward to seeing you again in the future! Jessica Nepaial Front Office Manager

Edmonds
Reviewed 8 November 2014

After driving from Seattle to Portland in the dark and pouring rain, this hotel was a beacon of light for the weary traveler, mentally exhausted from a drive requiring 110% concentration. I chose this hotel because it was close enough to my project site, reasonable rate compared to downtown/Lloyd Center hotels, and no hassle parking. I just needed a room...

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3Thank NeilGEdmonds
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We look forward to having you back so we can make your experience here with us better than your last, It's something our staff takes great pride in, so we value your feedback. Sincerely, Macda R. Front Desk Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to theHoliday Inn Express Hotel & Suites located in Jantzen Beach, located in Portland, Oregon. We are within close proximity to many attractions as PIR Portland Intl Raceway, tax free shopping, Expo center and within minutes of downtown Portland. Our 74 room hotel features newly added Simmon pillowtop mattresses, a complimentary high speed Internet access with wireless in our public areas. Start your day off with with our complimentary deluxe SMART breakfast. We also offer an indoor heated pool, hot tub, sauna, fitness center and laundry facilities. Meeting space for up to 75 people. All rooms have high speed Internet access , mini refrigerator, microwave, coffeemaker, Iron & ironing boards, free HBO 25' TV and VCR and free local calls. We feature a business center complete with computer & printer with high speed Internet access. We look forward to having you as our guest. ... more   less 

Additional Information about Holiday Inn Express Portland - Jantzen Beach

Address: 2300 North Hayden Island Drive, Jantzen Beach, Portland, OR 97217
Region: United States > Oregon > Portland
Price Range: $195 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland - Jantzen Beach 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Express Portland - Jantzen Beach Hotel Portland
Holiday Inn Portland
Portland Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Portland - Jantzen Beach staff and other travellers.
2 questions
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Victoria, Canada
Albany, New York

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Questions? Get answers from Holiday Inn Express Portland - Jantzen Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor was perfect for easy access”
 of 5 bubbles 962elisew, 23 Jan 2017 | Read review
“Enjoy the comfort of the beds and sofa.”
 of 5 bubbles PeggySiers, 14 Jan 2017 | Read review
“My room faced the front of the property and it was absolutely quiet.”
 of 5 bubbles EnjoyTravelAlways, 4 Nov 2016 | Read review
“Ask for room away from elevator”
 of 5 bubbles ClevelandJP, 1 Aug 2016 | Read review
“Try for low numbers to avoid the elevators (ex. 205)”
 of 5 bubbles aaronr850, 17 Jul 2016 | Read review
5 of 5