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Four Points by Sheraton Portland East

210 reviews
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Traveller (28)
Room & Suite (25)
Dining (3)
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Overview
  • Excellent25%
  • Very good34%
  • Average27%
  • Poor10%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Offers from Four Points by Sheraton Portland East
Special Offer: Breakfast for 2 Included
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Rooms
7 Mar8 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (210)Write a Review
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1 - 5 of 208 reviews
Reviewed 2 weeks ago

I've stayed at other Four Points and this really feels like a rung below the standard. Service at the front desk was painfully slow; there was a line of 3 parties in front of us when we arrived to check in and no one was...More

Thank Lisa H
Response from Sabrina N, Assistant General Manager at Four Points by Sheraton Portland EastResponded 1 week ago

Dear Lisa H., Thank you for taking the time to share your experience with us. Receiving a warm welcome during check-in often times sets the tone for a great stay. Unfortunately, it seems that we fell short of meeting your expectations when you arrived and...More

Hotel's Favourite
Reviewed 10 July 2017 via mobile

Walked in to a big and very clean room with a fridge and microwave. Beds were very comfortable with lots of pillows. Free Wi-Fi was great. Pool and spa were also a nice addition and I was very happy to find out they were open...More

1  Thank Tim G
Response from Christine H, Front Office Manager at Four Points by Sheraton Portland EastResponded 13 July 2017

Thank you for sharing your great experience. We are happy you had an enjoyable stay with us. We hope to see you in the future and wish you all the best!

Reviewed 7 January 2018 via mobile

My trip was for work, stayed 2 nights, pretty uneventful. Room was decent, convenient gadgets and features, straightforward room. Nothing fancy or special that's worth highlighting in this review. There's a restaurant ( like a local Dennys) and a bar next door, gas station and...More

1  Thank AvidAppreciator
Response from Sabrina N, Assistant General Manager at Four Points by Sheraton Portland EastResponded 9 January 2018

Your kind review is greatly appreciated! We are happy to hear you enjoyed your stay and hope to welcome you back for your next visit!

Reviewed 14 December 2017

Stayed here for a business trip and gotta say, it was a nice surprise. LOVED the room service which the other hotels I've stayed at recently didn't even offer. Makes a difference staying at a hotel that has a restaurant, so convenient! The room was...More

Thank GlenCp82
Response from Sabrina N, Guest Relations Manager at Four Points by Sheraton Portland EastResponded 19 December 2017

We are delighted to hear that you enjoyed your stay and our amenities! Thank you for taking the time to write about your experience! We truly appreciate your positive feedback!

Reviewed 9 October 2017

When I arrived to check in, the hotel had no knowledge of my stay, I was not in their system at all, even though I had a confirmation through the travel agency my company uses. The young man at the front desk did all that...More

Thank MissHennessy
Response from Christine H, Front Office Manager at Four Points by Sheraton Portland EastResponded 20 October 2017

We appreciate you taking the time to write about your experience. I am sorry you had what looks like technical difficulties with your reservation, but am glad we were able to get you checked in. Thank you for pointing out the comfy easy chairs we...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$116 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Portland
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$116 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Portland
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (28)
Room & Suite (25)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
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Room Tips
"Due to a busy road, it is best to have a room facing the rear of the hotel."
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"Unless you are deaf, stay elsewhere"
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"Easy access to airport, quiet, very clean"
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"Ask to be away from elevator."
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