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The Nines, a Luxury Collection Hotel, Portland

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#17 of 137 Hotels in Portland
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The Nines, a Luxury Collection Hotel, Portland
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2,439 Reviews from our TripAdvisor Community

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There are newer reviews for The Nines, a Luxury Collection Hotel, Portland
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Showing 2,400: English reviews
Dallas, Texas
Reviewed 5 December 2014

We had a wonderful stay for a conference in October; the front desk service was the best we have ever had. They arranged for a change in our room the second day from a regular room to the Club floor, and had us moved to our new room when we returned from a day's excursion. Everyone is friendly and hospitable....

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Helpful?
Thank narmstr368
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear narmstr368, Please do return to us soon! We are pleased that you enjoyed all outlets of the property and we would be very pleased to welcome you again for another wonderful experience. Until then, our team of service professionals will be patiently waiting. Best Regards, Marc Adrar, Assistant General Manager Marc.Adrar@theNines.com

Los Angeles, California
Reviewed 2 December 2014

An excellent hotel, in a good location. We stayed in early Sept. and had amazing weather. The Nines is very chic, both the public spaces and the rooms. Service was excellent and we found the downtown location to be very close (walking distance) to the Pearl district and other neighborhoods with excellent restaurants and bars. We had an interior room...

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1Thank allisonsavvytraveler
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear allisonsavvytraveler, Thank you for taking the time to review our property. We appreciate your admiration and your attention to detail. We take great pride in the style, value and location of our property and we are pleased to learn that you enjoyed all three of these aspects as well. Please return to us again soon and we will be...

Central Oregon, Oregon
Reviewed 1 December 2014

The Valet greeted us with a very big smile and offered us assistance. I know that it's their job to do so but not all Valets are 100%. We walked in and were shown the way to the elevators to reach the front desk. The staff at check in were Top Notch as well. She checked us in and off...

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Helpful?
1Thank Flxible
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear flxible870, Thank you for taking the time to share this awesome stay experience! I am ever so pleased that you enjoyed your stay overall and that our team was able to deliver a satisfying experience. It is so wonderful to see our teams’ actions being recognized and I am delighted that once an issue had arisen it was taken...

Sammamish, Washington
Reviewed 28 November 2014

This is our fourth trip to the Nines in Portland, but our first trip staying on Starwood Points. The room we got was a city view room on the east side of the 14th floor. Our view is of the columns of the facade of the building. If you peer between the columns, you might be able to see the...

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Helpful?
2Thank Mike H
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Mike H, Thank you for taking the time to share your most recent experience. I am disappointed to learn that we have failed to meet your expectations during this visit and I would like to extend my services to you if I may have the pleasure of assisting in the future. Due to the historic nature of the Meier...

Reviewed 27 November 2014 via mobile

A pleasant stay in downtown Portland! Our room was a little on the small side, but we did have a free upgrade to the 12th floor, with access to the club lounge. The lounge had an excellent concierge named Peter, who gave great service. The lounge had yummy little snacks. My only complaint is the amount of kids coming in...

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Helpful?
1Thank Jeffkelly31
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Jeffkelly31, Thank you for taking the time to review your recent experience. I am so pleased to learn that you enjoyed your experience overall and that our team was able to assist in creating a very memorable anniversary. Peter is a valuable asset to our hotel and we thank you for recognizing his efforts. Please do visit us again...

Portland, Oregon
Reviewed 25 November 2014 via mobile

Dusty rooms, seemed like housekeeping only came in to make the bed. Our keys would have to be reset every single time we we would come back to the room, so from room 1225 ( other side of elevators) we had to go down to reception, not fun when you are pregnant and you REALLY need to go to your...

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Helpful?
3Thank Isa079
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Isa079, Thank you for taking the time to share your experience and congratulations for the baby on the way. I certainly appreciate you for bringing this experience to my attention and I am very sorry for the lack of exceptional services which you encountered. I would appreciate the opportunity to discuss this with you further at your convenience and...

Scottsdale, Arizona
Reviewed 25 November 2014

We had $1,500 of clothes and other valuables stolen from our room. Despite notifying the hotel immediately at 4:30 in the afternoon, the hotel refused to reimburse us for any of it. They also damaged the lock to our room so that we were unable to leave the room to go to dinner for fear that more of our belongings...

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5Thank Paul G
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Paul G, Thank you for taking the time to detail your recent experience. I truly appreciate your perspective and would appreciate the opportunity to again discuss this with you further at your convenience. This lack of service is not standard at the Nines and we will hope to improve for you as well as our future guests. I have...

Reviewed 23 November 2014

my husband and I had the most wonderful time at The Nines. We were celebrating our wedding anniversary and have stayed in Portland a few times, as we are locals. I have to say The Nines was the most romantic and friendliest. The room was lovely and so inviting. The staff was over the top. Our bell hop Joel was...

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Helpful?
1Thank Kimberly T
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Burney and Kim, Congratulations on your recent anniversary and thank you for choosing to stay at the Nines for your special occasion. I am so pleased to learn that you enjoyed your experience and that our team was able to make you feel welcome. We would be delighted to celebrate with you again in the future and it would...

West Palm Beach, Florida
Reviewed 23 November 2014

This is a fantastic hotel and we had a great stay here with a lovely roof top restaurant and we also enjoyed the lobby bar. Lounge staff was great, elevators were at times a bit of an issue. Decor leans more towards W types of hotels but rooms were great. We stayed 3 nights and overall it was a good...

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5Thank GoingGlobal79
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear GoingGlobal79, Thank you for taking the time to share your experience. I certainly appreciate you for bringing this experience to my attention and I am very sorry for the lack of exceptional services which you have encountered. I would appreciate the opportunity to discuss this with you further at your convenience and I ask that you contact me directly...

Vancouver, Canada
Reviewed 21 November 2014

I stayed at The Nines in January 14 for a basketball game for one night. It is the second time I visited Portland, this time with my wife for two nights. In my blur memory, I can't remember my first trip clearly except that I was not impressed. Well, I guess I only stayed a short period of time and...

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Helpful?
2Thank KevinWang
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear KevinWang, Thank you for taking the time to share your feedback. We appreciate the positive as well as the constructive reactions to your stay; it truly helps to improve the operations of our property. I am truly sorry that we have twice now failed to meet your expectations. Please know that we will consider your suggestions for future improvements...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown Portland, The Nines, A Luxury Collection Hotel, offers a boutique experience in the Pacific Northwest. We're the perfect starting point for your explorations. ... more   less 

Additional Information about The Nines, a Luxury Collection Hotel, Portland

Address: 525 SW Morrison St, Portland, OR 97204-1440
Region: United States > Oregon > Portland > Downtown
Price Range: $292 - $562 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Nines, a Luxury Collection Hotel, Portland 5*
Number of rooms: 331
Reservation Options:
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Also Known As:
The Nines, Portland Hotel Portland
The Nines Hotel Portland
Hotel Style:
#4 Spa Hotel in Portland
#5 Green Hotel in Portland
#10 Luxury Hotel in Portland
#11 Family Hotel in Portland
#14 Romantic Hotel in Portland
#14 Business Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from The Nines, a Luxury Collection Hotel, Portland staff and other travellers.
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Questions? Get answers from The Nines, a Luxury Collection Hotel, Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a city view room”
 of 5 bubbles jasonmY3470UP, 5 Dec 2016 | Read review
“Standard rooms are a little small.”
 of 5 bubbles Sconcez, 28 Nov 2016 | Read review
“Inside and outside rooms.... The view is better form the outside but the windows from this older property are small.”
 of 5 bubbles plattravel, 25 Nov 2016 | Read review
“I received an upgrade (not a suite, but a larger room). A very spacious room with a large bathroom.”
 of 5 bubbles jacqueline_witt, 20 Nov 2016 | Read review
“if you can get a room on the hospitality level its worth it”
 of 5 bubbles caking, 18 Nov 2016 | Read review
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