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The Nines, a Luxury Collection Hotel, Portland

Hotwire.comUS$192*
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#15 of 140 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$199*
US$192*
US$199*
US$192*
US$199*
US$192*
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The Nines, a Luxury Collection Hotel, Portland
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2,611 Reviews from our TripAdvisor Community

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Showing 2,571: English reviews
Vancouver, B.C.
Reviewed 4 May 2015 via mobile

We popped down to Portland for a whitecaps/timbers game this past weekend, looking forward to a little luxury getaway. The location was quite central, the staff was attentive, but the room was just Meh. Our complaints are definitely 1St world in nature, but we expect better at this tier. Our room was clean, the bed was comfortable, and the bed...

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Helpful?
1Thank Laundry_goddess
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Laundry_goddess, Thank you for taking time to share your experience on feedback. All of your points are well taken, and will serve as a good training tool for our team. With our wonderful hotel location, parking in general is at a premium. We do have the convenience of Portland's superb lightrail system next to our hotel....which may be an...

Livorno, Italia
Reviewed 2 May 2015

Great hotel in Portland, very central and with a contemporary style. Do not miss the 15 floor and the roof terrace for a view of Portland from the top or to enjoy a drink or dinner (at the Departure). Just a minor comment: there is no coffee machine or any water boiler for a cup of tea in the room...

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Helpful?
Thank Claudia P
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Claudia P, I am so happy to hear you enjoyed your stay at the Nines! Departure is indeed a fabulous restaurant and bar, the view is not to be missed. Thank you for the picture uploads, they look great! We have great, complimentary coffee available at the front desk along with our club lounge so next time you will...

Sydney, Australia
Reviewed 1 May 2015

This hotel is very nicely decorated and laid out, in a prime location and the staff were very attentive and helpful. We had a package delivered a few days before we arrived, and the hotel reception had it ready as soon as we walked in. Located just across from Pioneer Courthouse / Pioneer Square, there are loads of excellent restaurants,...

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Helpful?
1Thank Jackie C
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Jackie C, The title says it all-excellent location, excellent hotel! It is great you were able to take advantage of all that the Nines and Portland have to offer, from Urban Farmer breakfast to the top of Departure. To us, every small detail is monumentally important, so having your package safe and ready for your arrival is something we...

Los Angeles, California
Reviewed 1 May 2015

We are five-star people and the service here is five-star. Negatives: small room. That is it! Everything else is fantastic! We upgraded to the Club Floor and well worth it. Splurge and do it! From the front desk, to the concierge(s), and the valet, all were professional and gracious!

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Helpful?
Thank Brivid B
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Brivid B, Love to hear our guests had a 'top notch' experience! The club lounge is an exceptional experience, I'm happy to hear you enjoyed it. I'm always most thankful to read of service our guests receive, especially when it is professional and graciou, thanks for sharing that! with THANKS, Steve

Orlando, Florida
Reviewed 30 April 2015

spent the last six days there in a conference. Every lunch catered on five different days was exactly the same. Same old chicken wing/breast combo, same salad, same olive oil lemon cake, same old roasted tomato soup.. YUCK!!! Every breakfast was the same: same old nasty turkey/cranberry sausage, same old boring scrambled eggs, same old rolls ( probably from the...

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Helpful?
2Thank madmax1337
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear madmax1337, I'm disappointed to hear your comments about the food quality and selection. Upon research, we can't find any recent group that had the menu items you described more than one day. If you have time for a phone call I'd like to clarify so our team can follow up. with thanks, Steve

Vancouver, Canada
Reviewed 30 April 2015 via mobile

Why do I LUV this place so much? Is it the PERFECT location in the heart of Portland? Is it the fabulous amenities, dream scape beds awaiting your retreat to a perfect sleep? Is it the amazing Club Lounge who's stellar staff like Judy who can tell you about any place in town, or Peter who's sense of humor, sincere...

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Helpful?
Thank Paul B
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Paul B, Thank you for the extraordinary review! It's especially meaningful coming from a top contributor such as yourself! The staff was all thrilled to read their names in your review, and the glowing comments about their service. Location, beds, club lounge......you hit on so many of our great attributes, I'm glad you had a great stay. Hope to...

Colorado Springs, CO
Reviewed 27 April 2015

I stayed here 4/23-26, 2015. The Nines is a great hotel. The rooms are very well appointed and very large. All amenities with the exception of coffee in the rooms. The hotel bars and restaurants provide great service and excellent food and drink. The property is very well prepared for meetings and other gatherings as well.The location is perfect for...

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Helpful?
Thank dkristick
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear dkristick, It’s great to hear you had such an excellent stay at the Nines! Our staff is top-notch and sincerely love going the extra mile and providing excellent service. Glad to hear you took advantage of the ideal location and treated yourself to a VooDoo donut! We look forward to welcoming you back soon! With THANKS, Steve

Seal Beach, California
Reviewed 24 April 2015

Went here for work and would consider staying again. Here's what I liked: interesting decor, room was large, fitness center was really nice, restaurant food was good, and the service was friendly. What I didn't like: hard to get an early morning cup of coffee (no coffee maker in the room). The lighting in the bathroom (which was very cool...

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Helpful?
1Thank Kristi K
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Kristi K, Thank you for taking the time to share your experience on Trip Advisor. It's always good to hear the positive experiences our guests have. It's very valuable as well to share perspectives on your travel that weren't so enjoyable. I thank you for those as well, they serve as a great coaching tool for our team to...

Calgary, Canada
Reviewed 22 April 2015

Great location! Easy to get to and from the airport via the train as the stop is just around the corner. Easy to walk to great restaurants etc as it is very central. Beautiful hotel with great rooms and excellent service. The two restaurants in the hotel are excellent with my favourite being the Urban Farmer. You can't go wrong...

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Helpful?
Thank dgcalgary
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear dgcalgary, FABULOUS! Your single word says it all! We are thrilled that you loved our location, hotel, Urban Farmer & Departure restaurants, and most importantly...... service. We look forward to having you back as a guest! with THANKS, Steve

Los Angeles, California
Reviewed 21 April 2015

Things started off badly when at 4pm, past check in time, they did not have a room ready for us. We started up the chain of supervisors until we reached the manager and viola--a room became available and discounts were applied. Why do hotels make it so difficult? Other than that hiccup, a very pleasant stay. The room are not...

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Helpful?
1Thank rlevin227
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear rlevin227, Thank you for staying with us at the Nines. I'm not sure of the specifics of your arrival, but you should expect us to live up to our check in time, and we did not. I'm pleased to hear the remainder of your stay was pleasant. Please let me know when you plan on visiting again, I'd appreciate...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of downtown Portland, The Nines, A Luxury Collection Hotel, offers a boutique experience in the Pacific Northwest. We're the perfect starting point for your explorations. ... more   less 

Additional Information about The Nines, a Luxury Collection Hotel, Portland

Address: 525 SW Morrison St, Portland, OR 97204-1440
Region: United States > Oregon > Portland > Downtown
Price Range: $361 - $911 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Nines, a Luxury Collection Hotel, Portland 5*
Number of rooms: 331
Reservation Options:
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Also Known As:
The Nines, Portland Hotel Portland
The Nines Hotel Portland
Hotel Style:
#4 Green Hotel in Portland
#8 Luxury Hotel in Portland
#11 Family Hotel in Portland
#14 Business Hotel in Portland
#14 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from The Nines, a Luxury Collection Hotel, Portland staff and other travellers.
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Questions? Get answers from The Nines, a Luxury Collection Hotel, Portland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1418 has an extra alcove for the desk which made the room feel larger.”
PEB72, 23 May 2017 | Read review
“Rooms on the outer perimeter get the noise from the light rail.”
MemoSanAntonio, 23 May 2017 | Read review
“Blinds in bathroom were a little dirty and so were several windows. We also noticed that one of the sconces had a crack in it. It also would have been nice to have more mirrors in the bathroom as three of us seemed to be needing the mirror at the same time. ”
orducks, 22 May 2017 | Read review
“I did not stay in an interior courtyard room.”
russb62, 16 May 2017 | Read review
“Rooms are small like most downtown hotels, but very comfortable. ”
matthewd357, 15 May 2017 | Read review
5 of 5
Hotwire.com
US$192* /night
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Orbitz.comUS$192
Booking.comUS$192
CancelonUS$199
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Prices are for 1 room, 2 adults
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