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Benson Hotel

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#19 of 137 Hotels in Portland
Certificate of Excellence
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1 room 2 adults 0 children
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1,899 Reviews from our TripAdvisor Community

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Showing 1,863: English reviews
Brush Prairie, Washington
Reviewed yesterday NEW

Great location, warm elegance from lobby to rooms, and El Gaucho restaurant right next door! Also has great bar and food in the hotel. Staff are great and attentive. Wine tasting in lobby every evening.

Review collected in partnership with Coast Hotels
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Helpful?
Thank 1hopethishelpsyou1
Vancouver
Reviewed 2 days ago NEW

This is a grand, old hotel that has been nicely refurbished. Our room was especially roomy for a downtown location. The restaurant, actually a lounge, had excellent food and service (omelette was tops). The hotel's most striking feature is the lobby with its beautiful wood, high ceilings, and grand fireplace, a most inviting spot. What a pleasant contrast to the...

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Thank OHMS98
Sydney, Australia
Reviewed 3 days ago NEW

Unfortunately I only spent one night in this lovely hotel. The lobby of The Benson is spectacular, the staff are very helpful, considerate and kind. Check in, valet parking were a breeze. The rooms are well maintained, the bathrooms are modern. The rooms lack coffee and tea facilities, though coffee (not tea) is available in the lobby. We arrived in...

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Thank catherine-syd
Los Angeles, United States
Reviewed 3 days ago NEW

Beautiful property, comfortable bed, nice bathrooms, very friendly and helpful staff. The only reason I am knocking it from 5 to 4 stars is the windows are drafty and I had to sleep in my long underwear even with the thermostat set to 72 (it got down into the teens outside). Not a big deal but I did wish they...

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Thank Jeremy C
Vancouver, Washington
Reviewed 5 days ago NEW

I had a reservation at Benson hotel for a new year with my friends and they like it! The place is so comfortable & beautiful! I would recommend anyone to reserve it on their social events, meeting, etc. Amazing!

Review collected in partnership with Coast Hotels
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Thank kurtis g
Portland
Reviewed 1 week ago

Room had a great view and was super clean. Everything was immaculate as you would expect. The hosts were extremely friendly and helpful. We had dinner at El Gauchos which was beyond our expectation on how good the food was. Overall this was a great experience and well worth the money.

Review collected in partnership with Coast Hotels
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Thank Alexis H
Ron G, General Manager at Benson Hotel, responded to this review

We appreciate your review. We are very pleased to hear that your stay exceeded expectations. We pride ourselves on our staff’s accommodating and courteous nature and it’s truly great to hear that you experienced just that. Thank you once again for choosing The Benson Hotel and we hope you’ll join us again soon.

Issaquah
Reviewed 1 week ago

We visited Portland between Christmas and New Years for a short getaway from Seattle. The Benson is a beautiful, historic hotel near the hear of downtown Portland. The lobby / restaurant area is gorgeous with old walnut panels. Valet parking is very expensive, but you don't have to worry about your car, as with most downtown areas, there are a...

Review collected in partnership with Coast Hotels
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Thank IrisGarden57
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for contributing your review. As you may have heard, top-to-bottom renovations are underway on our guestrooms. This refresh will feature new window coverings, which will address the draft issue that you experienced during your stay. That said we are pleased to hear that you enjoyed a comfortable and convenient stay with us. Thanks again for choosing the Benson...

Seattle, Washington
Reviewed 1 week ago

We very much enjoyed our stay at the Benson over the holidays. Although the parking is somewhat expensive, it is at par with other high end hotels. The location is perfect between the Pearl District and Downtown. Nearly all staff were very courteous and customer-focused.

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Thank rbrogan
PDX
Reviewed 1 week ago

Stayed here plenty and every time it is great. Love the lobby and the staff. Lobby bar is fun and a great place to lounge. Been to a few weddings here as well and would recommend it to anyone thinking of using the hotel for an event of any kind.

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Thank lagoon66
Portland
Reviewed 2 weeks ago

My best friend and I had a fabulous "girls holiday shopping trip" in Portland and stayed at the Benson. We had a beautiful room with a 9' decorated Christmas tree and a fireplace. The front desk staff even comped us a very nice bottle of wine because we forgot to bring some! We are going to make this an annual...

Review collected in partnership with Coast Hotels
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Thank joannerQ4063AR
Ron G, General Manager at Benson Hotel, responded to this review

We are so glad to hear that you girls enjoyed your holiday getaway, and that bottle of wine! The holidays in Portland are such a wonderful time of year! Thank you once again for choosing the Benson Hotel and we look forward to seeing you next holiday season.

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Classic Landmark Hotel located in heart of business & financial district. ... more   less 

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205-3794
Region: United States > Oregon > Portland > Downtown
Price Range: $234 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Reservation Options:
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Hotel Style:
#8 Business Hotel in Portland
#11 Luxury Hotel in Portland
#13 Romantic Hotel in Portland
#15 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Benson Hotel staff and other travellers.
19 questions
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Bend, Oregon
over a year ago
Seattle, Washington
over a year ago
Seattle, Washington

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Questions? Get answers from Benson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask how to use elevator key...a lot of people seem to have trouble with the concept.”
 of 5 bubbles 1hopethishelpsyou1, 16 Jan 2017 | Read review
“Room 1225 was on the 12th floor facing the Willamette River. Much of the view is blocked by other buildings, but since it faced east, we got some morning sun and could see some of the mountains when it wasn't cloudy.”
 of 5 bubbles IrisGarden57, 6 Jan 2017 | Read review
“Ask in advance about bathroom.(tub or no).”
 of 5 bubbles robertgD4013LZ, 1 Jan 2017 | Read review
“The Valet Parking guys were fantastic, but very busy. Call ahead for your car -- if you do, the system works great. If you do not call ahead, you may wait 10+ minutes, but the Valet guys tell you this as soon as you get there. Listen to them and just call ahead and you should have very little wait.”
 of 5 bubbles 161bradleye, 22 Dec 2016 | Read review
“The Benson is no longer the great hotel it use to be noted for ... The corporation who owns it now have stripped every bit of dignity and class from it and are systematically beeding it dry !!! A very sad day for Portland !!! ”
 of 5 bubbles 132dalet, 21 Dec 2016 | Read review
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