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Benson Hotel

2,327 reviews
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Traveller (431)
Room & Suite (548)
Dining (81)
Overview
  • Excellent55%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“the palm court”(86 reviews)
“el gaucho”(41 reviews)
“classic hotel”(58 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,327)Write a Review
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Traveller rating
1,225
669
232
104
55
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1,225
669
232
104
55
Show reviews that mention
All reviewsthe palm courtel gauchoclassic hotelbeautiful lobbybeautiful historic hotelgrand old hoteljunior suitelobby barold schoolthe pearlwithin walking distancestreet noisewine tastinggreat downtown locationheart of downtownpowell's bookstorevalet parking
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621 - 625 of 2,285 reviews
Reviewed 1 August 2016

Hotel was well kept and nice, front desk and housekeeping employees were kind and courteous. The Hotel management is something completely different, they refused to talk and listen to traveler issues, was charged an extra night due to travel order issues, even though the dates...More

Review collected in partnership with Coast Hotels
Thank glenh211
Response from Ron G, General Manager at Benson HotelResponded 19 August 2016

Thank you for taking the time to write a review. We are sincerely sorry about your customer service interaction.. We would welcome the opportunity to discuss your stay in further detail with you offline. Thank you.

Reviewed 1 August 2016

Recently stayed 1 night on a business trip to Portland area. The hotel fully met my expectations for an old hotel offering current day conveniences. I liked the charm and character of the old building. My room was sufficiently modernized. Zero issues. Consideration: The sink...More

Thank SammieSamson
Response from Ron G, General Manager at Benson HotelResponded 19 August 2016

Thank you for your review. We are thrilled to hear you enjoyed your stay with us! Our hotel was built in 1913 and we have maintained the historic charm while incorporating modern amenities. We are walking distance to shopping and restaurants and we definitely recommend...More

Reviewed 31 July 2016

Have stayed here twice and have to say both experiences were great. Staff excellent, and the breakfast was outstanding. Rooms lovely and clean and easy access to downtown Portland. Nice bar and music in the evenings, usually blues and piano based.

Thank Stephen G
Reviewed 31 July 2016 via mobile

Great location downtown with everything within walking distance. Lobby has a nice atmosphere and looks welcoming. Rooms are a bit dated, but bathrooms are fairly new. Windows old and could neither close completely nor stay open. Ask for a room away from frontside SW Broadway...More

1  Thank Madsek64
Reviewed 31 July 2016

The lobby is the nicest part about this hotel. The rooms are fine but small, and the amenities (especially in the bathroom) are cheap. The service was not good, as the staff was rather apathetic. We pre-ordered a cot in one of our rooms and...More

1  Thank alixsamuel18
Response from Ron G, General Manager at Benson HotelResponded 19 August 2016

Thank you for your review. We would like to apologize for the customer service interaction that you experienced. We are known for our friendly and accommodating hotel staff and what you explained is certainly out of the ordinary. We are currently undergoing hotel renovations that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$156 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Portland
#9 Luxury Hotel in Portland
#13 Romantic Hotel in Portland
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$156 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Portland
#9 Luxury Hotel in Portland
#13 Romantic Hotel in Portland
Room types
Suites, Non-Smoking Rooms
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Traveller (431)
Room & Suite (548)
Dining (81)
Hotel & Grounds (327)
Bathroom (36)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
bonniewelton
16 January 2018|
AnswerShow all 5 answers
Response from Kha-Nhi N | Reviewed this property |
The easiest form of transportation, I would say, is taking the train.
0
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Soph851
23 October 2017|
Answer
Response from Luiza H | Property representative |
Thank you for your inquiry! Except on Easter and Mother’s Day, The Benson Hotel currently does not serve brunch. We do serve a delicious variety of breakfast cuisine seven days a week in our Palm Court Restaurant, located... More
0
Votes
Soph851
13 October 2017|
AnswerShow all 5 answers
Response from Luiza H | Property representative |
Thank you for your question. The Benson does offer Valet Parking at $40/day/vehicle, with unlimited in and out privileges. Additionally, if you check our website, we do offer some overnight packages that include parking... More
1
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Room Tips
"Be sure to request a companion fish for your room!"
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"i don't sleep well in strange beds,its just me, not the hotel."
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"Nice view, centrally located and quiet rooms."
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"Nice to have a room near the top as you get a great view of the city and the lights."
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