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Comfort Suites Southwest

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Traveller (13)
Pool & Beach (1)
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Overview
  • Excellent50%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“barbur blvd”(4 reviews)
“fred meyers”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (175)
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8
5
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LanguageEnglish
83
59
20
8
5
Show reviews that mention
All reviewsbarbur blvdfred meyerscollege graduationhot and cold optionsfront deskhot tubcoffee and juiceresidential neighborhoodfresh baked cookiessuited our needshide a bedindoor poolan easy drivewaffle makerrefrigerator and microwavespacious roomstaff was very friendly and helpful
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1 - 5 of 175 reviews
Reviewed 11 April 2018

The moment I turned on the wall heating unit an extremely foul odor came out. It lingered as the unit remained on and was so bad we had to turn the heater off and endure the cold night without heating. It was a very unfortunate...More

Thank Matthew S
Response from Tina M, Guest Relations Manager at Comfort Suites SouthwestResponded 13 April 2018

Dear Matthew S, I am so sorry to hear about the difficulties that you experienced with the heating unit and to assure you that this inconvenience has been addressed thanks to your feedback. Your comments will help us to recognize our strengths and improve upon...More

Reviewed 3 April 2018 via mobile

We stayed for three nights end of March, over Easter. Clean rooms, friendly staff, great breakfast. Waffles, eggs, bacon, bagels, donuts, fresh fruit. We did not use many amenities, other than the business center to print out boarding passes for our next destination. Would definitely...More

Thank Ike85
Response from Tina M, Guest Relations Manager at Comfort Suites SouthwestResponded 9 April 2018

On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and breakfast. Please do consider us again on your next visit to the area.

Reviewed 2 April 2018

The hotel is conveniently right off the freeway, but the rooms are well insulated from the noise and it's not noticeable. The hotel appears to have been renovated quite recently and was very clean. The room was quite large, with a microwave, refrigerator, and coffee....More

Thank dadtravails
Response from Tina M, Guest Relations Manager at Comfort Suites SouthwestResponded 9 April 2018

Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and bed. We hope to see you again...More

Reviewed 25 March 2018

That was my impression when the front desk told me that the dark object on the bottom of pool was sludge from filter. When I moved it with the scoop the trail was brown. He was dismissive when my teenage son told him this. However,...More

Thank KenKiK
Response from Tina M, Guest Relations Manager at Comfort Suites SouthwestResponded 26 March 2018

Thank you for taking the time to share. We appreciate your feedback regarding our breakfast and front desk. We appreciate you taking the time to share your experience.

Reviewed 22 February 2018

Right off the Interstate, very friendly staff, good AAA rate, minutes to downtown Portland. Good breakfast, adequate Fitness Room, very comfortable and spacious room - quiet hotel, good night's sleep, indoor pool, and good laundry facilities. I would gladly stay here again.More

1  Thank noworries2000
Response from Manager_CSPDX, Guest Relations Manager at Comfort Suites SouthwestResponded 27 February 2018

noworries2000, Thank you for letting us know how impressed you were with our services and amenities of Comfort Suites Southwest Hotel. 'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit!...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$123 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Portland
#26 Business Hotel in Portland
#29 Romantic Hotel in Portland
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$123 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Portland
#26 Business Hotel in Portland
#29 Romantic Hotel in Portland
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (13)
Pool & Beach (1)
Questions & Answers
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27 August 2017|
AnswerShow all 3 answers
Response from | Reviewed this property |
Well, I don't know about AMTRAK but the Portland light rail is a few minutes from this hotel via Uber or Lyft. This hotel doesn't provide pickup at the light rail station. Sorry I couldn't be more help.
1
Vote
Grandma_S757
1 February 2017|
Answer
Response from Manager_CSPDX | Property representative |
r your interest in our hotel! Unfortunately, we do not allow pets, only certified ADA animals. I hope this helps!
0
Votes
parrishlacey
10 December 2016|
Answer
Response from Manager_CSPDX | Property representative |
Thank you for your interest in our hotel! We are located 9 miles away from the Oregon Zoo. Sincerely, Lanna Milcic Assistant Manager
1
Vote
Room Tips
"had room by elevator and facing street, it was fine"
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"Take a room that overlooks the backside of the hotel away from the Interstate for a little more quiet."
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"We were right over the lobby on the second floor facing the parking lot and it was not a problem."
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"All rooms appear to be good, in that our room facing the freeway was quiet."
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