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Comfort Suites Southwest

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#55 of 137 Hotels in Portland
Certificate of Excellence
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1 room 2 adults 0 children
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145 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Saint Ignatius, Montana
Reviewed 1 May 2016

The rooms were clean and comfortable. Front desk people were helpful. Breakfast was typical hotel stuff, cereal, coffee, bad eggs and fruit. Location was not really close to anything that I saw. Indoor pool looked ok. Thought the room was overpriced. More like a $100 than the 146 I paid

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Helpful?
Thank David2444
Manager_CSPDX, Guest Relations Manager at Comfort Suites Southwest, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I'm sorry to hear that we failed to exceed your expectations with the breakfast and value of the room. Your feedback is very important to us and we can assure you that we will use this information to do everything...

Enumclaw, Washington
Reviewed 5 April 2016

Great hotel. Very clean, large pool, delicious breakfast, free parking. Staff always greeted us with a smile and were very polite. Close to many places we wanted to visit while there. Easy access to the freeway. Overall A+

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Helpful?
Thank Travelgirl12286
Manager_CSPDX, Guest Relations Manager at Comfort Suites Southwest, responded to this review

Dear Guest, Thank you very much for taking the time to post such a great review about our hotel. My fellow team members and I are very pleased that you enjoyed our guest facilities and staff service, as well as the proximity of the hotel to the nearby restaurants and attractions. I’m glad we were able to make your stay...

Bloomfield, Michigan
Reviewed 26 March 2016

It was the second time we stayed at the Comfort Suites Portland SW. We first stayed here June 2015 when visiting friends in the Portland area and we chose it over the internet for the location, price, and amenities. We could not have been happier with our choice. Everything about the hotel seems to be aimed at for the comfort...

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Helpful?
Thank weregoneagain
Manager_CSPDX, Assistant Manager at Comfort Suites Southwest, responded to this review

Greetings, Thank you so much for the great review of your recent stay at Comfort Suites Southwest Portland. We’re so glad you enjoyed our amenities! We have been working hard to be our best. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable...

Hagerstown, MD
Reviewed 24 March 2016 via mobile

The hotel was very clean and the staff was very pleasant. We stayed with our kids and they chatted with them and made them feel welcome as well. We would stay again if in the area. You could tell that the hotel was well maintained.

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Helpful?
Thank ktpooh
Manager_CSPDX, Assistant Manager at Comfort Suites Southwest, responded to this review

Greetings, Thank you so much for the great review of your recent stay at Comfort Suites Southwest Portland. We’re so glad you enjoyed our clean facilities and friendly staff! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our...

Newport, Oregon
Reviewed 21 March 2016

I was in town for work. Have stayed at this hotel previously. Have always felt like this Hotel is clean and staff is friendly. Short distance from downtown. Yummy breakfast, very clean pool and exercise room.

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Helpful?
Thank Heather H
Manager_CSPDX, Assistant Manager at Comfort Suites Southwest, responded to this review

Greetings, Thank you so much for reviewing your recent stay at Comfort Suites Southwest Portland. We’re so glad you enjoyed our clean facilities and friendly staff! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope...

Bend, Oregon
Reviewed 15 March 2016

Spotless Room & Bath, Very Nice Furnishings, Flast Screen TV but Analog, Nice Hot Breakfast, Very Friendly Staff. Rooms on back of hotel VERY noisy with local traffic. Better on Parkling Lot Side where you get some freeway noise but it is a constant low hum and very tolerable. The pool, hot tub, and exercise room were also spotless. Hot...

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Helpful?
Thank dsl1313
Manager_CSPDX, Assistant Manager at Comfort Suites Southwest, responded to this review

Greetings, Thank you so much for taking the time to complete our online survey regarding your recent stay at Comfort Suites Southwest Portland. We are so sorry that you had an uncomfortable time with the bed in this room. We are currently compiling a short list of beds that need replaced from reviews like this, thank you for reporting this....

carmel
Reviewed 5 March 2016

This was the third hotel on the trip and what a pleasant surprise it was the best one. This hotel had the nicest staff and room. I like the half wall next to the bed, gives the illusion of a separate room. Once again the breakfast was merely average however. I guess these chain hotels get the free breakfast food...

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Helpful?
Thank riccoCarmel
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback on TripAdvisor. We are so happy to hear that you enjoyed your stay at Comfort Suites Southwest and that you liked our spacious rooms. Special thanks for your kind words about our helpful and friendly staff. We rotate our breakfast menu daily and I am very...

Seattle, Washington
Reviewed 6 February 2016

0 stars would be better. I reserved a room online for a stay a week later and had to cancel within 24hrs due to circumstances beyond my control (no need for the sad personal details). The rate I chose allowed for no cancellation, but it was less than 24hrs and I had to give it a try. I talked with...

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Helpful?
Thank D P
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review

Dear Deirdre, Thank you for sharing your feedback regarding your reservation at Comfort Suites Southwest. Please allow me to apologize that we were not able to resolve your concerns to your satisfaction. We do offer nonrefundable/non-cancellable rates in order to help our guests save money by guaranteeing their reservations, if the arrival dates are uncertain we offer fully refundable/cancellable rates...

Bend, Oregon
Reviewed 5 February 2016

We have been staying at this hotel frequently for the last 9 years. We have always had great comfort & service. It has always been clean, has a good breakfast, and a clean indoor pool. We have also had some great help from several of the deck staff with questions about the Portland area. However, when I tried to make...

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Helpful?
Thank MommaK777
Manager_CSPDX, Assistant Manager at Comfort Suites Southwest, responded to this review

Thank you for taking the time to complete this online survey regarding our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements. I am sorry to hear that you were concerned about our...

Florence, Oregon
Reviewed 5 February 2016

This place is much nicer than the other lodgings that are near VA & OSHU hospitals. Previously we stayed at another older and cheaper motel. That one was a fair deal but this one was worth the extra cost for the extra comfort. The building is newer. Rooms are clean, quiet and comfortable. Very near to stripmall businesses . Free...

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Helpful?
Thank 651Eddie
Manager_CSPDX, Assistant Manager at Comfort Suites Southwest, responded to this review

Greetings, Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I’m glad that you enjoyed our recently remodeled rooms...

25 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Comfort Suites Southwest

Address: 11340 SW 60th Ave, Portland, OR 97219-6757
Region: United States > Oregon > Portland
Price Range: $151 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Southwest 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Comfort Suites Southwest Hotel Portland
Comfort Suites Portland
Portland Comfort Suites
Hotel Style:
#26 Business Hotel in Portland
#29 Romantic Hotel in Portland
#31 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Southwest staff and other travellers.
2 questions
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Grants Pass, Oregon
1 month ago
Springfield, Oregon
6 months ago

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Questions? Get answers from Comfort Suites Southwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are good here”
 of 5 bubbles B8731SIlesliem, 4 Nov 2016 | Read review
“We always choose the one right across from pool!”
 of 5 bubbles sharp12000, 19 Jul 2016 | Read review
“First floor room are very quiet even though it is at ground level. The complimentary breakfast is very good and kept well stocked,”
 of 5 bubbles robertcF3634IH, 14 Jun 2016 | Read review
“A room without a floor overhead might be quieter. Also, not near the pool as it's busy.”
 of 5 bubbles orbd58, 6 Jun 2016 | Read review
“Our room faced an intersection with traffic but noise was minimal.”
 of 5 bubbles phyts, 14 May 2016 | Read review
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